If your new they care about you,once your there and there's problems forget it,thier way…read moreunderstaffed ,they have a high employee turn over rate eviendetly they don't care about thier employees niether,they need security on premises, ppl cussing on phone etc. And I've experienced threats from homeless ppl and addicts around outside, the finger print scan socks and the touch screens you use glitches,and most staff got attitudes and don't want to be there

Every now and then I come to donate blood not for the money but to give back. They staff are nice…read morewhenever I come. I only like one tech to stick me, she is gentle and swift other techs can be rough.

I am writing this to warn any family who has a loved one admitted to the Behavioral Health Unit at…read moreNorthwest Hospital. My experience with this facility has been a nightmare of medical negligence and administrative silence. Despite my repeated, urgent attempts to coordinate a safe transition for a close relative, the staff--specifically Social Workers Marjan S., Shenay A. and Unit Manager Erin T. - completely ignored formal emails, faxes, and phone calls regarding an unsafe discharge plan. We had a fully funded, clinical transfer ready for this relative at a specialized facility. Instead of assisting with this safe transition, Northwest Hospital chose to discharge a vulnerable individual with no resources, no medication, and no support system on December 31st. They effectively discharged a human being into homelessness in the middle of winter, despite being warned of the life-threatening consequences. The "Patient Experience" team is a ghost department; they do not respond to escalations. This hospital prioritizes "clearing beds" over human safety and clinical ethics. If you care about the survival of your loved one, do not let them be treated here. Their lack of communication and disregard for post-discharge safety is a disgrace to the medical profession.

I came in thinking I was having a heart attack. They took me back and all tests were completed…read morequickly! Incredibly kind and compassionate staff. Of course, it's an ER so you may have to wait longer than I did. I live 5 minutes from Howard County Hospital and I chose to come here, I'm so glad I did. Treat the staff here well, they deserve it.

My experience at this establishment has been great, they take sm care of you!…read more I believe this location is short staffed, but they do an amazing job with what they have; The staff here are very helpful and also very comforting as well.

This place is Not interested in people donating plasma to save lives !! I am a licensed…read moreradiographer who got 0 respect from the nursing staff. Not even an ounce of fellow medical personnel courtesy. Absolute Waste of Time !!! Go Somewhere Else Where You Can Get The Respect You Deserve!!!

Staff cool as a muh..Here's the issue, their server goes down alot, I mean alot, so you can do your…read morething and NOT GET PAID!!?? Because of the server problem. Never seen a company have sooooo many computer problems. Unbelievable!!!

This is the worst time management place. This is the second time I tried to donate there. First…read moretime was frustrating enough. They have no care for anyone's time but there own. Their video says for new donirs, allow 2 hours. That is a joke. It is always 2 hours or more when they are busy or not. I was there for my second donation today and I was deferred because theor picture of me wasn't satisfactory and there was no one there to update my picture so I could donate. However, they wanted me to wait and talk to a Manger to see if they took a picture. If another center could upload it. As I sat and waited with no one in line, 1 lady was walking around and the one waiting on me and asked me to wait, helped the other person. When I got up to leave after 10 minutes of nothing, the lady not doing anything asks if I am leaving. Then the other one who was originally helping me says she was going to help me when she was done. Needless to say, I can not donate because my picture needs to be uploaded but the day shift can only do that and I work 2 full times jobs and was trying to squeeze in a donation. I think a phone call would have been nice but apparently that is NOT what they do. No contact number on the website or App.

Not sure the reason for the low rating. My first impressions of this plasma center was positive…read more The service was efficient, facility appeared well kept, and the staff was hospitable. My visit took longer than expected though. I have good veins and drink plenty of water so I rarely have any issues. Maybe the nurse was new I'm not sure. Just know she kept having to adjust the needle. My donation from start to finish took almost 3 hours. Not fun. I liked that they have squeeze balls readily available, well it's more like a styrofoam roll but works the same. Also liked that they call you by name when they are ready for you. Other centers that I've gone to don't do this. Only wish that they'd speak louder or come out to the waiting area when they call your name. Overall, solid first impression, would come here again if in the area.

This is getting worse! I went to the Baltimore place, they said my appointment was for later and…read morethey would not change it. Mind you, they had 3 nurses on the counter and only 5 donors in line. I check the app, the place in Towson could see me. The Biolife app has the wrong address! Now I'm lost, and I'm late for the Towson appointment, they won't change it. I reschedule again for the place in Baltimore who NOW can see me earlier ‍ Now the Baltimore place has 1 person on the counter and a line of about 20 people. How was this better than seeing me earlier?! By the time I'm finally reach the counter (1 hour and 15 minutes later!) I'm mad. Guess what happens when you're mad? Your heart rate goes up! Now they won't see me because my heart rate is higher than my normal rate. I left without donating. How is this better than DoorDashing?! I think they make you miss donations so you won't get the new donor bonus (you have to make 8 donations in 30 days).

Sharon was warm and welcoming ‍. Enjoyed the visit. Would recommend. Download the Red Cross app…read morebefore you visit. You will need a Rapid-Pass to get in the chair. Better to have it ready before you arrive.

They're always quick friendly and professional. I usually do Power Red donations and they're fast.read more

Melissa Williams 8 reviews…read moreThe dundalk center is down to 2 actual phlebotomist and that's not including some of the members of management that have to come out to help or fill the position. The management can't complete their daily tasks because of having to work the floor. I understand why they employees look for other employment opportunities because of how they are treated here and aren't valued

Some of the workers in there are mean to the blond haired girl and it reminds me of high school in…read morethere the mangers don't do anything about the situation and there is a lot of favoritism I over heard them talking about how someone is stupid and if I was her I would sue the company for letting this happen bullying is never okay! I'm telling all of my friends not to come here and we will be going somewhere else from now on! Shame on all of you and god bless that young lady

This place is pretty nice. Clean facility, courteous and pleasant staff who know what theyre doing…read more Thorough examination and pre-screen procedure. Pay is $60 your first 2 'donations' (I have a hard time calling it donating, since youre getting paid) and then $25 each time after. I was able to save up almost half of the money I needed for a $450 car repair, just by giving plasma here!!! Average wait time to get seated for your donation is 25 or 30 min. I highly recommend coming in between 10:00am and 1:00pm for best, fastest response time. HEADS UP: No longer making appointments. First come, first served. Why only 4 stars? I tend to agree with the other review that they could have more staff involved in the actual plasma collection. Thats the only strike against them.

Waited 30 minutes to talk to someone at the front desk. Appointments seem to be pointless as they…read moredon't pay attention to the waiting room.