Clean facility with nice employees. It does get busy, so I would advise to go during slower periods.read more

It has been a complete pleasure stopping by! It feels awesome to be part of something that will…read morehelp so many patients down the road.

This center told me $100 a donation then after I donated twice started giving me $75 then after I…read moreasked about it said they changed the pay after I came but couldn't produce a date or notice of change. 187lbs says $800 a month. Then gave me a number saying it was Corporate office only to find out it was the same Broadway street center in KCMO after she slipped and said she had told me "already" what I hadn't even discussed with her yet getting upset then said yes it is the same center. Don't get beat expect $75 for your plasma after donation twice

Signed up through their app, and made four appointments in app. Called the location with…read morequestions, and was told corporate made the decision to no longer schedule appointments. So, we're supposed to just stop in at random and hope for the best with staffing and donor levels on any given day? No wonder there are so many complaints about unbelievable wait times. This says a lot about the efficiency of this organization. This is a for-profit company making money on our plasma. They should be accommodating. No-go on this one.

Blood donation at Menorah Hospital 6/10 I went in for my…read moredonation and the KC Red Cross always has terrific staff at these events, but this time there was one young lady that was so fantastic she needs to be recognized! I wish I had remembered her name, but I do know she mentioned that the Red Cross was sending her to Washington DC for a Red Cross cultural event. She had me prepped and got my donation started on the first stick! I hope she gets some recognition and has a great trip!

IV Nutrition is a great place to get hydrated! I struggle with drinking enough water, so this…read morereally helps me feel better. The staff is very nice and they get you in quickly. The atmosphere is relaxing while you're getting your IV, and they make the process super easy -- the needle goes in smoothly with no issues. I'll definitely be back!

This was my first visit, my Mom swears by it. I got an immunity boost and Vit D shot. We were…read moreliving with and helping a Covid patient for about 5-6 days, I told the staff but since we were symptom free they were fine with giving us a treatment. We never got Covid and I think this helped! Would do it again.

Eddie, Alicia, Manny, Kaitlyn, Tammy, and Michelle make the donation process fun and time go by…read morefast. I love the incentives and bonuses offered by the center. I wish there were official announcements of winners and actual dates of drawings. Center is very clean and organized. They offer scheduled appointments but there is no priority given to schedule vs walk-in. Staff are knowledgeable and talented and do their jobs well. Managers are present but the staff seem to know what to do without them. They are caring to donors and service quality is excellent. I have been to other centers and the type of care you receive here is outstanding. I would come here for the unique and personal care you receive here. This type of care has not gone unnoticed.

I heard that I could donate plasma and make some money doing it so I went in. I saw many people…read morehooked up to a machine so thought I'd give it a try. I filled out the paperwork, went through the screening and was told I needed my PCP to fill out a form and come back. When I came back I had to fill out the same paperwork, go through the same screening, see the same movie and read the same folder I already had. They still were having trouble processing me so finally when I came back today, I was supposed to just cruise right to the front of the line... nope. This time the check in kiosk couldn't find any records of my coming there today to donate. So far I've spent 2 weeks just trying to donate plasma. It was a waste of my time. If you decide to do it, I hope they don't waste your time too.

Every time I come here it takes forever because they're always short staffed. At some point it…read morestops being an excuse and becomes a management problem. Either hire more people or pay enough to keep employees, because the customer experience is awful. I would try to go to the liberty BioLife or another one nearby.

During my donation, Christine on two different occasions shoved the needle completely into my arm…read moreand then backed it out about an inch before shoving it sideways into my vein. The procedure was extremely painful and left me with a large hematoma, significant bruising, and blood loss. I have donated plasma multiple times before and have never had an experience this severe or handled this roughly. In addition to the poor technique, Christine was rude, dismissive, and unprofessional throughout the interaction. I left the center shaken, in pain, and concerned for the safety of other donors who may be treated the same way. I strongly believe she needs to be retrained or removed from performing donor sticks until her technique and professionalism are properly evaluated. The way she handled my donation was not only inappropriate but unsafe.

Very friendly and personable staff. Very good nurses who are focused on making sure the process is…read moreactually enjoyable.

First time donating blood today. Everybody there was VERY friendly and knowledgeable. They do…read moreeverything they can to make it a positive, pleasant experience. There was no wait time, we had appointments, but others were able to walk in also. The whole process, from start to finish lasted about an hour and 15 minutes. They make sure you are feeling good before you leave. Will definitely be back! #savealife

the staff/management was very rude their unorganize they never have nothing nice to say their…read moreresponse are always rude place a mess I didn't get my donations til after 5hrs after of donation they had and attitude Everytime I called ask asked about my where my donation which is very rude and weird this whole establigament need to be retrained the staff is not professional or ethical

You would NEVER have a clue that this was a medical facility. The staff are condescending, rude,…read moreand scream at each other, and even worse the customers, from across the the room as though you're deaf. There might be two or three people doing intake with four or five people standing behind them doing nothing but running their mouths, while there are more than 15 people waiting in line. There cannot be any sort of management present, or if there were, they're just trying to conduct a circus that's totally out of control. It's, without a doubt, the most unprofessional medical facility that I have ever visited, hands down.

We accidentally came to this location instead of BioLife Plasma Services and decided to stay--but…read morethat was a mistake. The staff member who handled us was rude from the very beginning. Both my husband and I were treated with a lack of respect and patience. For a place that operates in a healthcare-related setting, the level of professionalism and compassion was extremely disappointing. No one should feel uncomfortable or disrespected when they are literally there to donate. As we were leaving, multiple regular donors told us this is a common issue here and recommended BioLife Plasma Services instead due to their better staff and overall experience. I would not recommend this location.

Octapharma is better than Biolife. The employees are very…read moreprofessional and I enjoy the clean atmosphere. If you're deciding which plasma center to donate at, let it be Octapharma! They pay more, too!