Awesome experience every time staff is so nice and professional I would recommend everyone to go…read morehere

When I first started coming here I was impressed. As a plasma donor and with CSL Plasma I was soo…read moretired of the long wait times. Hours of waiting wiring. Then they got the new machines and qt least that shortened the actual plasma donation time. Then they lowered their fees so I jumped ship to Grifols Biomat. And it has been great. Seating so the wait is a little more bearable. Appointment times so I was always in and out within 90 minutes. But they have come a long way. It's now become a 3 to 4 hour wait, and that's if I'm lucky. They want to churn donors out in as much time as possible and over working their staff without any remorse. I need the money and that's what they are counting on. Preying on the destitute. Relying on their cash cows literally as they milk us of our plasma, and dignity.

The staff members are all very friendly and happy to serve. I've been donating at the Lawton…read morelocation for years. It is always an excellent experience.

The staff had no clue how to even stick me of several of my other counterparts. I have veins…read moreextremely large and the managed to roll them. This has been the first time this happened to me. They also blew out a few of the other donors' veins. Absolutely horrid experience with these phlebotomists. They were extremely rude too.

omg yall ive always been afarid to donate plasma because i got poked wrong the first time i donated…read morebut today i went and was a little skeptical about it. i went in today and got helped by an amazing, glowing, sweet lady named lashley and told her the rundown about what happened and she was awesome!!! when she poke i felt nothing!! the staff are great with amazing hospitality and clean environment love everyone who works here!!

I was informed today that the payment rate is being cut starting Dec 8th. For me, that means $27…read moreless each week. I thought they should increase the rate, but apparently donors are helping to pay for the equipment. I'm losing almost $100 a month. Time to check out other centers.

I've never really looked into plasma donation before--always thought it was kind of Fugazi, LMFAO…read more But after hearing from close friends and family who donate regularly, I figured I'd give it a shot. They all described it as quick, painless, and seamless... well, my experience was the complete opposite. I booked my appointment for 1:30 PM at what's supposedly the highest-rated facility in my area. I arrived on time, completed the check-in process, and was told it wouldn't be long before I could start. Fast forward two hours later--at 3:30 PM--I was finally called back to begin the actual donation process. And that's where the nightmare started. The technician who assisted me didn't seem confident at all. He asked if I had my veins checked (which I had), then proceeded to poke around trying to find a vein. I originally requested my left arm, but after struggling for a while, he said he couldn't find a vein and switched to my right arm instead. No problem--at this point, I just wanted to get things going. The first needle insertion? Immediate, sharp pain. I could tell by his face that something wasn't right, but he tried to continue. A few minutes later, he started poking and pressing around again, then informed me he had to redo the poke because of a blown vein or blood clot. By this time, I was already irritated. I don't even like needles, and now we're going for poke #2. He called over another staff member, and she immediately said he did it wrong and that they'd have to stick me again. Poke #3. Still no luck. Now my right arm is swollen, bruised, and throbbing in pain. The technician? He just walked away to help another patient, leaving me with another staff member. She tries my left arm this time--at this point, I'm just hoping to be done with this mess. She pokes once, but even she has to call another associate over because they still can't get things flowing properly. By now, it's poke #5, and I've had enough. Both my arms feel swollen and sore, and I told them straight up--if this doesn't work, I'm done. A third associate comes over, takes one look, and says, "Yeah, this isn't going to work." So after five failed needle sticks, nearly three hours of my time wasted, and zero dollars in compensation, I walked out feeling completely defeated. It's a shame because plasma donation is such an important thing for those who need it, and I truly wanted to do my part. But after this horrible experience, I'll never attempt this again. If this is the best facility in the area, I don't even want to know what the worst one is like. Final Thoughts: If you're considering donating here, think twice. Maybe I just had terrible luck, but after what I went through, I wouldn't recommend this place to anyone.

Great people fast help I was very Impressed with the center. Everyone was professional. Would…read morerecommend it

Checked in. Made me wait well over an hour as people who came in after were seen first. I had to…read moreask someone only then did they finally get to me. Was told I had to reschedule because sure it had been 12 hours since I'd last eaten. It hadn't. I had eaten a full meal at 3:30 am.l and was seen at 12:15 pm. How does this constitute 12 hours? And she was rude. The guy who checked me in, however, was very pleasant. Update: someone called me from there and I missed the call, so I called back. They left me on hold and never got to me. Not a good impression.

I have been going here for at least a year and loved the staff. HOWEVER, it was time for my new…read morephysical, np right? Well, be careful!! The nurse had me scan in for WHATEVER she was doing without informing me what I was for and that I was agreeing to something important!!! So now I have a "Diagnosis" I don't actually have and have to prove I don't have it!! WTF "Can't do anything since it's entered in the system" " you have to get a form filled out by a specialist" WTF, AND I wasn't even given the form to take to a doctors, no doubt because it's BS! Not to mention that I had a 9AM appt and didn't start the process till 9:30 at 10:30 someone got sick and I patiently waited. I sat there with all my meds on the table for everyone to see because the door was left wide open!!! Clearly did not respect my privacy either. BIG MISTAKE STAYING. Got out at 12 would not have been able to donate even if I could. Rude and inconsiderate of my valuable time. Might take this to corporate and beyond because they had me consent (fingerprint) to things without my knowledge!!!

The reason I am a five star fan of Texas Blood Institute, Wichita Falls Texas, is simply because of…read morethe service they render to people who have acute medical needs of blood and blood products. I have donated blood a couple hundred times in my life. I've lived in this area for seven years and this has been my donation center all of that time. Only once did I have a technician who did a poor job finding my vein. Oddly, the same technician has missed Martin more than once and she has missed my wife's van more than three times. At this point I'll ask for a supervisor to stick my arm and oversee my donation.

Thank you for coming to Wilbarger General Hospital today. Your staff are amazing. I appreciate…read moregetting the opportunity to do my part!

I decided I needed to take a CPR class before the baby comes, and I needed to get it out of the way…read morebefore I get too big to do all the practice stuff on the dummies. I'm so glad I took the time to do it, and Red Cross was definitely the right choice for me. I recruited my sister and sister-in-law to go with me, since they had both mentioned they'd be interested. We took Adult and Pediatric CPR and First Aid. It was $110, and it took about 4 hours online, which you had to complete before going to the two hour evening class. I grumbled about how long the online portion took, but in the end, I realized I learned a lot from those simulations and I felt very prepared for the classroom portion. Our teacher, Vertina, was just the right mix of helpful and funny, and she really knew her stuff. This is one of those things you hope you'll never need to use, but it still provides a lot of peace of mind. If you do it, I definitely recommend doing it with friends.

Get your CPR certification on!…read more I'm required to have this certification for work, but who could hurt from knowing basic first aid and lifesaving skills? This is my 10th or so time being certified over the years (certifications last 2 years) and I never get tired of it. It's a lot like riding a bicycle, you may not do it all the time but when you never really forget. All the instructors I have ever met have been very knowledgeable and informative and kept the training easy, casual and comfortable. Hopefully you'll never need to use what you learn here, but in the event that you do, you can make a huge difference in the life of others.

I waited in line for over 30 minutes while staff refused to even acknowledge donors. When I asked…read morewhy, the manager told me, "Yes, that is how it is." Later she added that "the door was open," as if that somehow counted as communication. After I had already been prepped to donate, an employee loudly announced to the whole room that I couldn't donate until I saw a nurse, and I was left sitting there for about 10 minutes with everyone staring at me. No explanation. No courtesy. Then I was told I was "drunk." I do not drink alcohol at all. When I asked for any proof -- cameras or a breathalyzer -- I was told there was none. The manager later admitted she misunderstood something I said, but instead of apologizing or resolving the situation, I was still removed from the center. The way it was handled felt intentionally public and humiliating rather than professional. I have never been treated so disrespectfully in a medical setting. Corporate absolutely needs to investigate the conduct and training at this location.

It is 11:45. I am a new donor with an appointment at 11am. No one is at front desk. No one is…read morehelping anyone in the front.

Dont bother coming to this plasma . I came twice in 7 days and they scammed me and didn't pay me…read morewhat they were supposed to . They paid me 40$ for my second donation of week and told me i was wrong for saying otherwise. How is it 40$ for the second donation in a 7 day period ? You will be scammed and made to feel guilty about it. Go elsewhere .

Caleb screwed up and couldn't get it going. Was a painful experience. This is not the first time…read moreI've had them stick my right arm. Not sure why it couldn't be done correctly this time.