omg yall ive always been afarid to donate plasma because i got poked wrong the first time i donated…read morebut today i went and was a little skeptical about it. i went in today and got helped by an amazing, glowing, sweet lady named lashley and told her the rundown about what happened and she was awesome!!! when she poke i felt nothing!! the staff are great with amazing hospitality and clean environment love everyone who works here!!

I was informed today that the payment rate is being cut starting Dec 8th. For me, that means $27…read moreless each week. I thought they should increase the rate, but apparently donors are helping to pay for the equipment. I'm losing almost $100 a month. Time to check out other centers.

I love coming to this specific location to donate blood as the people here are also the kindest!…read moreThey genuinely try to remember every donor and truly care for each one like a special family member. The location itself is always clean with the friendly atmosphere as a bonus! This time each donor was able to receive a Grinch t-shirt as well as promoting that if you downloaded the donor app, you would receive a child's T-shirt as well, (which I got for my niece) and if you posted a photo with you & your mini's t-shirt, you would be entered in a chance to win $250!

People here from second I walked in have been apathetic rude and just overall unpleasant they call…read moreme nonstop. Want me to come in here because I give platelets which I understand is important, but at least be cordial and inviting when people show up not on your phone and acting put out if you have to tell me where to go what to do how to get started I will not be going back to Norman blood institute. I will be giving blood at Integris and other places but I'm done with Norman location Oklahoma blood institute.

I've have donated here for a little over a year. The staff have always been super friendly, kind,…read moreand helpful. Shout outs to Tyson,Noy, Bree, Barbara and Hailey...who always has a smile on her face! Oh! I can't forget Maddie!

Their care goes above and beyond!!!…read more They are friendly and considerate and make me laugh!! it is a very clean and inviting atmosphere!!

I had a question and a lady said "can I help you" but when I asked, she got an attitude. A few…read moreminutes later a man told her not to get attitude because she was rude to him also. I left, they're not sticking me work any needle

my husband and I went together my second time was great for me but this was my husbands third time…read morethere but his second time they could not get him cannulate and he received $5 for this and this time he only got $75 for his donation just doesnt make sense to me I beleive he should have gotten the $125 for this time since it was successful this time

I waited in line for over 30 minutes while staff refused to even acknowledge donors. When I asked…read morewhy, the manager told me, "Yes, that is how it is." Later she added that "the door was open," as if that somehow counted as communication. After I had already been prepped to donate, an employee loudly announced to the whole room that I couldn't donate until I saw a nurse, and I was left sitting there for about 10 minutes with everyone staring at me. No explanation. No courtesy. Then I was told I was "drunk." I do not drink alcohol at all. When I asked for any proof -- cameras or a breathalyzer -- I was told there was none. The manager later admitted she misunderstood something I said, but instead of apologizing or resolving the situation, I was still removed from the center. The way it was handled felt intentionally public and humiliating rather than professional. I have never been treated so disrespectfully in a medical setting. Corporate absolutely needs to investigate the conduct and training at this location.

It is 11:45. I am a new donor with an appointment at 11am. No one is at front desk. No one is…read morehelping anyone in the front.

I always go in the morning and I'm usually done within a hour. The only thing that sucks about the…read moreplace is after first time donor fees it's only 40 dollars but other than that the stuff is great

Grifols cheats its patrons out of the fees they deserve by changing policies mid month. i have used…read moreGrifols in Midwest City several times this year (2022). Almost every time I have been there, I've had trouble getting paid, and every time I've been there that it wasn't a $30 payout visit (or first weekly visit), I've had to fight for the proper amount. Last time was just - so, so bad. I received a coupon on a Sunday to return after a two month break for an extra $50. i went that afternoon and donated. Two days later, on a Tuesday, i went to donate for the second time that week. They flatly refused to give me the second weekly donating fee! I was told that weeks were Monday through Sunday now, not Sunday through Saturday, when just a few weeks before it had been Sunday through Saturday. I had been in with a friend of mine and seen huge banners on the wall stating this. Grifols literally changed their policy on when a week started, and then sent out bonuses, so people would come donate thinking they'd make a little extra, and instead, we wound up making less than usual! I drove a TWO HOUR ROUND TRIP both times. I absolutely will not refer ANYONE to Grifols.

My appointment was at 11:45 a.m. I just now got done at 3:29 PM. Literally took me almost 4 hours…read more That's absolutely ridiculous. Why even have appointments they're useless. They blamed it on some of their workers calling in well if that's the case then have some of your other workers come into work and pay them a little extra.

Checked in. Made me wait well over an hour as people who came in after were seen first. I had to…read moreask someone only then did they finally get to me. Was told I had to reschedule because sure it had been 12 hours since I'd last eaten. It hadn't. I had eaten a full meal at 3:30 am.l and was seen at 12:15 pm. How does this constitute 12 hours? And she was rude. The guy who checked me in, however, was very pleasant. Update: someone called me from there and I missed the call, so I called back. They left me on hold and never got to me. Not a good impression.

Procurement told me to come on the day that offered 2 free movie tickets. After donating i asked…read moreabout the tickets and was told that it was not on this particular day. I told them that their Procurer told me that it was this day. They didn't stand behind their Procurement staff. So I will not donate my blood anymore!

They need blood very badly right now! Please chose to save lives and donate your time and blood!…read moreMost of the phlebotomists are great and they always have fun shirts and giveaways along with their snacks and drinks!