Spent the day out at South Texas, blood and tissue looking at some cool cars and talking to some…read moregreat folks from San Antonio . Decided to donate blood since there is a critical need. Miss Danielle Ramirez was awesome she took great care of me. look forward to donating again great job of Texas blood and tissue. @southtexasbloodandtissue

My in person experience was fine the last time I donated in July and I'm always happy to help…read morepeople by donating. However, I was a little confused when I saw there was a promotion to give customers 1,000 points. However, I was surprised when I checked my account and saw about 300 points. I also received a $10 dollar giftcard. However, an HEB gift card is worth 120 points. I did email them to ask about this and was told that both equaled to that promotion. I responded by explaining how the amount of points didn't equal and never heard back. Please don't post promotions that you actually aren't going to stick to.

The staff is very welcoming and accommodating. Clean, friendly, professional environment. It was a…read morevery nice experience

Always friendly staff. Mattie took care of my donation and was super nice and very professional. If…read moreyou come at the right time they get you in and out quickly.

Since no pictures are allowed inside, I couldn't post any, and i forgot to get one from outside…read more This is a spacious center to accommodate the high volume of donors. The setup typically runs quickly. However, sometimes they send screener home with a long line still, so that extends the process at times. If you're a regular donor you'll benefitfrom the higher pay, however if you don't donate for a break of 30-35 days you will be dropped on levels, which happened to be during the Thanksgiving holiday time. I went to donate and the line was wrapped back to the door and not wanting to be there until 9pm or later I left, I then had a sample taken and didn't meet the requirements to donate so that delayed my donations as well. After getting busy with work, I finally had an opportunity to go in and have labs done again to be eligible but had to wait another week for the results, which pushed me beyond the apparent grace period to get dropped "donor level". When I went to donate afer a short period of not going I learned I was bumped down to level 1 ($40/donation) which had I known I would have just jumped to another center and reaped the rewards for being a new donor, and let them profiteven greater by cashing in on my donations. I think it would be more fair to stop the day count from dropping levels. Overall, this location is good and speedy as long as they have the staff available. Just beware of you ever treasure a short break from donating, you will be penalized with a reduction in pay for your donations until you work your way back up the level which fortunately is quick to do, but still a lot less than when you donate twice a week religiously.

Took over an hour to get sat down. When they did, no one directed where to go they ignored you and…read morecontinued talking until I look at them directly now they're paying attention 4 workers in one section while a whole other section left unattended and left in the dark. They were rude when we asked questions on when we would be helped? We were ignored. Probably the worst and longest experience I've had donating.

Gave blood answered all the questions. Then went to give again and found out they didn't think…read moreenough of my time to have a data base for me. So I had to answer same questions I did the first time. I didn't want to prove again that I'm not homosexual. If they don't care then I am out!

Best experience I've ever had do aging blood. Efficient, professional, no pain, and I was in and…read moreout in less that one hour. Great crew!!!!

I do not recommend this place because when donating plasma they hit a nerve in my vein which caused…read moreextensive pain and a huge bruise by my vein. When I went to the person in charge they told me that I signed up for this to include death. They also told me I will not be paid for my time bc too many donations are complaining about their poor service. No kidding

Lots of problems here. Most recently they added a feature that allows for busy people on tight…read moreschedules to Zoe an appointment to donate. All corporate messaging in this states that walk ins are still accepted and appointments are not mandatory. However, in practice they are requiring appointments made through their app and making people who show wait for people that have booked appointments online who don't show up for them. This will increase your wait time to donate by 45 minutes to 1 hour additionally each time you donate. Highly recommended going to a plasma center that values the time of their donors, this is not the place.

Plan on your first time stay about 3 hours. You check in, then ask you to sit and wait, then they…read morecall you up and ask you your basic questions, have a current ID and a bill to show proof of address. Then they ask you more questions. Then you sit and wait for nurse. Nurse will take you to the back for your physical. She asked me to get on the exam table, which is high for me because I'm short. No stool, no help. They want to see if you can get up there. They cannot help you. Lol, I know I looked hilarious trying to get up there. Oh and remember to have your promo code if you have one. Fortunately the nurse helped me, because I had no idea I needed one and I didn't see it, but I knew about it. The nurse will give you an envelope that has your debit card and instructions. Don't lose the instructions, believe me you will need them. Then when you're done there, you stand in a line with about 10 people in front of you. The medical staff will call you up where they get your weight, blood pressure, heart rate, temperature and check your iron. If you blood pressure, heart rate are abnormal they will allow you to sit and wait for 7-15 min and try it again, like I did. Then they will call you back and make sure you give them a different arm. They always ask you what arm and what finger you want to be pricked. My heart rate was 115, then went down to 101, failed, you get sent home. You could back the next day as a "walk in". Whoa, you mean if you have an appt you have to wait, can you imagine a walk in? Anyway, the trick, don't drink coffee the day of your appt, this will inhibit your iron from being absorbed, thick will cause your iron to be low. When they do your blood pressure make sure your feet are on the foot rest and not dangling, and sit back and relax, otherwise, it will cause your BP or heart to be high. Take a blanket, because it's cold, not a jacket because you're gonna have to take it out anyway when they test you and stick you. Take your own hand squeezer thing, you will need it, they will give you a card with the color of where you need to go. Find an empty bed and just lay down, there's a pillow thing for your arm, put it on the side you want them to use. There's a little cubby at the foot of the bed. The little card they give you, hang it on the machine next to the bed. Make sure you have everything you need to lay there for one hour because once they have you connected you can't get up. You can't take a nap because they put a blood pressure cuff on your arm that will squeeze your arm when it's time for you to start repeatedly pumping your fist, so you need to be awake for that. Lol, before I knew anything I saw this lady in front of pumping her hand so fast it looked like ..... Anyway, you'll see. Another tip, Noemi has a heavy hand. After a while you hear your plasma pouring into the plastic container, you'll see the machine start at zero, you're done once it reaches 1000. I was constantly looking at the machine, the clock and the plasma pouring into the container and then watching everyone pumping their hands so fast and hard. Lol, I chuckled a lot. Did I tell you not to forget to take a blanket or something to keep you warm. After the container is full, your left over blood is returned to your body and if the machine detects you need fluids it will give you fluids automatically. Once you're done, the machine turns green which tells the staff you're done. Now you wait until someone is available to disconnect you. They come and disconnect you, bandage you up, sometimes tightly, which doesn't need to be but oh well, you just want to leave. They give you your colored card back and you put it in a container at the front. Before you walk out your money is in your acct. Voilà Is it worth it, the time, the traffic, yes, if you need the money. Most of the people in there are there for the same thing, they need money and right now. $80, $90, $100 is worth it if you need to pay a bill, gas, groceries, or even just to hold you till your next pay check. Kids are not allowed. The place is clean. Staff wipe after every person, gloves are changed. Drink plenty of water before and after, eat good before you go. You can only go twice a week and have at least one day in between your last appt. That's it.

they have the worst customer service and the front desk could have told me what i needed and how…read morethey needed it versus making me wait just to tell me they can't take a photo copy of my proof of residency. waste of time especially when i made an appointment and they're putting other's before me who are just walking in with no appointment. i came back and realized why i don't go to this location anymore

It's too complicated to donate with your location. You have a handful, maybe less of phlebotomist…read morethat care about the people he/she sticks. Ms. Vasquez was the best! She actually cared since I was a hard stick with small veins.

Staff hands out express passes to people they know. So you'll be waiting forever to be seated. They…read moreway the seat people is askew. You be waiting for awhile to be stuck. You'll see someone that was way behind you get stuck before you

I go give whole blood every 8 weeks or so. They have really updated the place and it is super nice…read more The staff is efficient and very nice. I'm always very happy to go see them.

They are always good to keep you on-time if you have an appointment (online or by phone). They also…read moreaccept walk-ins, but appointments get priority. They are always so nice and accommodating. I have been here numerous times and had a few instances of not feeling so well, and they have always been attentive. If you donate platelets, they have a movie library for you to pick a movie from (I hear regulars will bring their own Redbox). They are always happy to answer and questions about the process or any other random questions I have. They seem to enjoy answering them.

Nicki is amazing. If you ever can get her as your phlebotomist do it! She takes care of you and…read moremakes sure you are doing well throughout your donation. She actually cares. Such a good person and employee! I love when I get sat in their section! Will be writing another review on their official company website I love their energy!

The CSL Plasma app notified me today I would make $100 for a donation today. I was only paid $50…read more The app also made it seem like I would be able to make up to $550 but given the actual payment... Anyways, double check if your expecting a certain amount before you donate.