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    Octapharma Plasma

    2.8 (30 reviews)
    Open 7:00 am - 7:00 pm

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    Been coming here for tears. Live the vibe. Great staff . Pays the most as well. Always giving away stuff on the holidays. Great family vibe. Everyone knows just bout Everyone

    The plasma center
    Robert M.

    I don't trust the manager that was on duty James Nebo as he makes excuses for everything they do wrong. I went to the Center located on West Avenue in San Antonio Texas on December 1, 2021 and the sign on the counter said 1000 for your first 10 donations. They lost my first blood sample so I had to wait two weeks to donate again. They allowed me to keep on the new donor bonus but now said it's only $700 for the first seven donations. I came today for my seventh donation and My pulse rate was high I asked the girl if I can go to my truck she said yes I went out there and came back and he told me I couldn't donate because I left the building. The entire experience was horrible they made lies up about me saying I went to the Mexican restaurant next-door and try to make an excuse for everything the manager James Nebo was about the most full of excuses of anyone I have ever met. He tried to justify everything and will change what he was saying to meet the need and cover his rear. I strongly recommend you stay away from this Octapharma plasma.

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    1 month ago

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    2 years ago

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    3 years ago

    no issues been going for years. definitely a good location. Staff is great. & it's always clean.

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    3 years ago

    Thorne is awesome. He is one of the best. He pricks fingers the best. He is great. Give him and the others props.

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    they never keep you in sequence When you come in. very irritating. we all busy so not fair they pick n choose

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    5 years ago

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    9 years ago

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    4 years ago

    Jessica is the best sticker here at this place highly recommend her don't feel a thing!!!!

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    7 years ago

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    9 years ago

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    Ask the Community - Octapharma Plasma

    Review Highlights - Octapharma Plasma

    Amaya and Devon are the best when it comes to the needle stick.

    Mentioned in 2 reviews

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    People searched for Blood & Plasma Donation Centers 340 times last month within 15 miles of this business.

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    BioLife Plasma Services - One of several military bonus signs (nothing indicating one time bonus or new donor only)

    BioLife Plasma Services

    2.4(34 reviews)
    10.9 mi

    I went to make a complaint on a employee Leslie who is very rude and that she had given another…read moredonor information on my account when I complained to a mgr heavy set with a reddish brown beard n another employee who was sitting there they both said that HIPPA does not apply to their center only OCHA I'm like what so I asked so it's ok to to other donors about other donors acct and the both said yes that's not wrong I was OMG do you know what HIPPA is n they both said again it only applies to hospitals.. These employees are so ignorant I told I wanted to speak to a director and they said they didn't know who it was I'm like what really .. I am still waiting to here from a director of that location this is ridiculous.. some of these employees should not be working there if they don't know a thing

    This place can be great. Using this as extra income even donating plasma one time a week can pay…read morefor gas. Very clean, compared to other plasma places. However it used to be cleaner. I think this place has been going down hill for a few months. Bathrooms broken for weeks. Doors busted for months. The people are always super nice. And they work extremely hard and despite being a place where you don't want speed. I prefer someone being careful when they are jabbing my arm with a large needle. They are typically very quick. Especially when they went to an appointment based program. This place is a plasma donation/ purchaser. And they are pretty good. Lately there has been a wait to check your vitals. And getting a bed to donate doesn't always mean you won't wait to be stuck with the needle. I hope this place goes back to what it was.

    Photos
    BioLife Plasma Services
    BioLife Plasma Services
    BioLife Plasma Services - Line of people despite appointment

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    Line of people despite appointment

    BioLife Plasma Services

    BioLife Plasma Services

    2.0(69 reviews)
    10.8 mi

    The staff is very welcoming and accommodating. Clean, friendly, professional environment. It was a…read morevery nice experience

    Today was the most disappointing visit. I donated plasma here several years ago and stopped…read morebecause I suffered a hematoma that took weeks to heal. I recently decided to give it another try. I donated twice last weeki, which was somewhat uneventful. 1st visit was a reevaluation and took about 2 hours. The 2nd visit only took about an hour since it was not as busy and they seemed fully staffed. They have supposedly gone to "Appointments Only as per the website but no one asked when that appointment was and just directed me to the computer questionaire. Once you've completed that, you go to the line to get your finger pricked and blood tested. If all is well you head to the donation quadrant. This location has 8 color coded sections. You take a vacant lounge chair and await the attendant (phlebotomist?) to hook you up. This is the crucial part. Hopefully the attendant is successful in finding and puncturing a good vein. Today for me that was NOT THE CASE. I be sure to eat high protein and hydrate the evening before and hours prior to the donation. The young girl looked at my left arm and then my right and decided to try the right. Well, she missed and told me I got a hematoma, so she would go back to the left arm. Again not a good jab and kept moving the needle (which is a pretty big guage and uncomfortable) and she eventually got the donation flowing after a very uncomfortable few minutes of her searching. I knew things were not going well as I started watching other doners come and go and I wasn't progressing. They were what seemed very busy and short staffed, so most of the 2 hours I was there, there wasn't an attendant in the cubicle supervising the 8 doners. The machines ding and a light appears if the donation stalls and for at least 20 minutes no one noticed mine dinging until I finally spoke up. She went to get a supervisor who inspected and wiggled the already sore area of the the donation needle. So, apparently since I had been there over 45 minutes and just barely given enough of my full donation they decided to unhook me but graciously decided to still compensate me for my almost complete donation. When I voiced my displeasure of my experience the young man just apologized. I got up to leave very dissatisfied and not sure how to handle the fact that I felt unappreciated and both my arms sore, one arm with a cold pack on the hematoma and the donation arm bruised and sore. Tonight, hours after the donation this morning I'm still unsure that I want to return to continue to donate. I will definitely have to let my arms heal before contemplating resuming what I normally consider a worthwhile use of my time donating my plasma. The financial incentives are what prompts most people to donate but plasma is much needed and a worthwhile reason but sadly, I'm not feeling very positive about the donation process I experienced today.

    Photos
    BioLife Plasma Services - Photo of the needle after it being "adjusted"

    Photo of the needle after it being "adjusted"

    BioLife Plasma Services - The line alllll the way around the entire front of the building

    The line alllll the way around the entire front of the building

    BioLife Plasma Services - Swelling/Bruising an hour after.

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    Swelling/Bruising an hour after.

    Biomat USA

    Biomat USA

    2.6(12 reviews)
    8.2 miDowntown

    Terrible service. Terrible payout. The Phlebologists barely know how to stick a needle better than…read morea blind chid playing Pin the Tail on the Donkey. They gave me needle bruises twice and act like it wasn't their fault. The head Phlebologist is one of the biggest b word I have ever had the displeasure of meeting. Barely legal Skeleton crew operating the building too. Nobody picks up the phone either. I hate everyone in this place. Go anywhere else but here.

    Yes, a plasma facility can usually retest a donor after a false positive result to potentially…read moreallow them to donate again, depending on the specific circumstances and the facility's policies, which often involve a waiting period and additional confirmatory testing to verify the initial positive result was a false positive. National Donor Deferral Registry: A false positive can put a donor on a national list preventing them from donating at participating centers, but if retesting confirms a false positive, they may be able to donate again. Retesting process: If a donor receives a positive result, the facility may require a waiting period before retesting to ensure accuracy. "The FDA revised its guidelines to allow blood centers to do additional work with these donors - for example, by doing additional rounds of retesting - which can eliminate false positive test results and qualify them to give blood again," said Samantha Gomez Ngamsuntikul, the center's associate medical director.Aug 29, 2022 I'm still waiting for them to give me the opportunity for a retest after the waiting period and the false positive I don't need a staff worker to look at me and tell me that they can't help me giving me excuses knowing that they, a co-worker or manager can help me!

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    Biomat USA
    Biomat USA
    Biomat USA

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    Octapharma Plasma - blooddonation - Updated June 2026

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