We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

Amazing service!!! I have been looking for a company to clean my furniture along with other…read moremiscellaneous items in my house. Manny did an amazing job with my furniture cleaning and was also able to clean my tile and grout with added color seal. I would definitely recommend to anyone looking for cleaning of carpets, furniture, or any other belongings. Fast, efficient, and friendly service. Thank you Manny !

From the owner: With over 10 years of experience and fully certified, we specialize in cleaning carpets, rugs,…read moreupholstery, tile and grout and wood floor clean. only use water based products, meaning no harsh chemicals in your home.

Great team that did a great job. Will be a repeat customer. Highly recommended to anyone needing…read morethat special cleaning or just a refresh. Thanks!!!!

From the owner: Keeping high-traffic floors clean isn't easy. There's no telling what guests may track in, and…read moreheavy foot traffic can crush particles deep into the fibers where a vacuum cleaner can't reach them. Refresh Carpet & Upholstery offers carpet cleaning services so residents of Martinsburg, WV and surrounding areas can keep their high-traffic spaces looking and smelling good.

Don't expect to get your vacuum fixed in a timely manner or get a notification as to the problem. I…read morehad to call the Leesburg location to find out what was wrong after they had my vacuum, they lied they left a message but that due to no notification the vacuum would be moved to the front and that it would be done by Wednesday. That was a Monday I spoke with a person, no call Wednesday saying they were delayed or had a problem. Call them on a Friday and nobody's available to fix it and it will be 2 more days maybe or I can pick it up if not done. NOT A GOOD CUSTOMER SERVICE Practice. This not the first time I had vacuums service but it will be the last!!!

12/10/24 Update: Upgrading to 3-star…read more Kevin, the manager, reached out almost immediately after I'd posted the below review, so they're clearly closely watching feedback. I appreciate that he was polite, seemed to sincerely want a do-over, and was much more responsive than his Friday rep (who was faulted for being "new"). I brought the vac back and left it with Kevin and his tech for a few hours after reproducing the problem a second time at the store with him. When I was called back, I was told that my vacuum has a problem that nobody at Ace had ever seen before. Kevin offered me the hose and motorized head off of his floor model - both in worse shape than my own - as replacements since they were known to work. I did not want used, more worn, and possibly more aged parts than my own as replacements, but I agreed to take them home and experiment with them at our next whole-house cleaning to see if I could isolate where the failure was occurring (hose, extension, or head). On the way home, I realized I'd forgotten my original motorized head so went back to pick it up, only to find someone had attached it to one of Ace's floor models for their use as if it was their own. Excuse me?!? Some brief testing at home, and my unit now seems to work both with and without Ace's used hardware, so perhaps disassembling and reassembling the unit twice addressed whatever the problem was. I'm going to trial it next weekend when we do our whole-house cleaning and hopefully just return Ace's used hardware and call it a wash.

I can't say enough good things about Fresh Ambiance Carpet Cleaning! We recently got a new puppy…read morewho had several accidents on our upstairs carpet, and I was so frustrated that the whole upstairs smelled like urine. I was seriously considering replacing the carpets, but decided to give professional cleaning a try first -- and I'm so glad I did. Rauf was incredibly professional and easy to communicate with from start to finish. He spent several hours at my home and got the carpets absolutely perfect. They look brand new AND smell brand new -- you'd never know we had a puppy in the house! If you're on the fence about cleaning vs. replacing your carpets, call Fresh Ambiance first

It's amazing what a rug cleaning can do when performed by the right person! The rug in my family…read moreroom hasn't been cleaned since it was purchased over 10 years ago. I'd forgotten just how bright the colors were, until Rauf put his hand to it and renewed it. Now the colors pop and I couldn't be happier. Additionally, he cleaned some upholstered pieces (2 chairs and a sofa) and took great care in his task. You can actually feel the difference in the fabric. Highly recommended!