We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the installation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased. read more

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed something reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks read more

Met with Tony at the store and he provided really competitive rates and explained the pros and cons for all styles of flooring. He was able to schedule my hardwood installation within a 7 days and carpet replacement in 10 days. The installation team was on time, professional, and detail oriented. They took their time to get the job done right the first time and made sure to clean up after themselves as well. I would highly recommend this company if you're looking for a more local business. I had a visit with Empire Today and even though the tech that came out to the house was awesome, they failed to respond to any of my further inquiries when I followed up for detailed quotes. Shop small, support your local family run businesses! read more

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I chose this company because of reviews on this web site. I wanted to go with a local company instead of a big box store. I knew it would cost me m ore, but it seemed worth it. MY MISTAKE! Tony may have been great in the past, but I had a very different experience. The installers left visible seams, corners puffed up and untacked, stair risers loose and untacked, and bulging edges where carpet was untrimmed in the hallways. When I called to ask him to make it right, he yelled at me and then at my builder for 15 minutes. Have somebody take a look before you pay these people. Bad news. read more

Carpet & Floor Express recently installed hardwood floors, in my living room/dining, stairs and 3 bedrooms. Tony was very knowledgeable, patient with me and was very fair with pricing. Everything was on time (delivery and installation). Milton and his crew did an excellent job with the removal of my old carpet and the installation of the hardwood floors. The floors came out beautiful! read more

Had a new floor installed by this company. The crew did an excellent job, and despite the large amount of work, they completed the job in one day with no problems. The price was also very reasonable considering the amount of work needed. I can highly recommend this company without any reservations. read more

Tony is the supreme gentleman. His workers removed my carpeting from my basement stairs and floors. The floors are now Cortex and look exactly like real wood. They look gorgeous, far beyond my expectations. The new carpet on the stairs is perfect, also beyond my expectations. The crews he sent to do all the work were top notch. I had several estimates and two other companies came to measure. Carpet & Floor Express is outstanding. I highly recommend this business. I wish I had taken photos of before and after but I did not. Tony guided me on my purchases because this is a basement and people come in wet from my pool. I was going to buy a runner from the sliding glass doors to the bathroom. Tony told me I did not need a runner because this type of flooring is not damaged by getting wet and does not get slippery. He was right! Thank you Tony for running a top notch business. And thanks to your crews for being perfectionists and cleaning up so well after themselves. read more

Carpet & Floor Express did carpets for our townhouse in Rockville. The craftsmanship was impeccable, and the work was completed in one day. We are very happy with the outcome. More importantly, this business will stand by you if something goes wrong. The manufacturer sent a wrong carpet by mistake, causing a potential delay in the work. The owner had multiple conversations with the manufacturer to expedite the new carpet delivery to ensure our work was completed on time. I was truly impressed by his level of service and the commitment to his his customers. I will use this business again for all my future flooring needs. read more

Our family made an unplanned visit here after a less than ideal experience at another flooring retailer. The customer service we received during our interaction with Hooman exceeded our expectations. He was extremely knowledgeable about the range of carpet and padding selections and guided us to the best options based on our specific needs. He patiently allowed us to experience the feel of the different options which allowed us to quickly make a decision. We are extremely pleased with the finished product and how beautiful and ultra comfortable our new carpet is -- the memory foam padding was the perfect choice as comfort was high on our list of priorities. We will definitely return for all our flooring needs and highly recommend. read more

Great service! Requested a measurement and quote and got it the same day. Ordered carpet for whole house - 4 bedroom, 2 hall, family room, stairs - on a Thursday and the carpet was installed completely the following Wednesday. Carpet from Shaw brand - newest carpet made from recycled plastic bottles - cleans with water ONLY. We have tested this - it is amazing. Stains come out with just water and some scrubbing. Bedrooms are all solid off-white color with halls and main family room speckled light brown (pictured below). read more

Carpet & Floor Express - speckled light brown carpet for family room, halls, stairs. newest type from Shaw made from recycled plastic bottles. - Carpeting Near Me - Rockville, Maryland

Tony is honest, professional and easy to work with. His products are top notch and he works within your budget He stands by his work and if there is an Issue he fixes it promptly and fairly. You will not be disappointed if you choose Carpet & Floor Express. read more

Phoned Carpet & Floor Express to receive a quote for carpet in a master bedroom in NW D.C. 23 miles from Carpet & Floor Express. The person who took my call did not provide me their name, but I assume it was the business manager Tony P who replied to my comment below. I do not need to be available for the company to install the carpet as the building management assists contractors in accessing units from the loading dock to the unit as each entry is security controlled. My reason for a double star is that Carpet & Floor Express is unable to service a one bedroom job 23 miles from their offices. The person who answered the phone said "for one room I wouldn't go there". If this company does not service small jobs in Washington DC, the website should be clear. read more

We used Carpets and Floor Express to replace our carpet in our basement. We were impressed with their service and cleanliness. They were prompt, efficient and careful with moving furniture. We had our basement painted first and I was pleased that there were no marks left on the walls. I would highly recommend them over the big box stores!!! read more

We got both carpet and tile flooring done by Carpet & Floor Express. Tony was an awesome salesman and really helped me figure out which way to go with my choices, based on my preferences. They were quick to get started and finished the whole house in three days! I almost took off one star because we had a VERY minor issue with both the carpet and one of the tiles - and it took literally three months to get them to come back and fix the problem. But given the nature of the problem and their willingness to take care of it for us (finally), I can't delete stars. We got a fantastic price and highly professional service. I would absolutely choose them again. read more

Amazing customer service. Had a question about area rug padding a few years after we purchased carpet and the guy told me to check Home Depot for what I needed. I didn't even think of that! What an honest and fabulous company. read more

Tony is terrific! I went to 3 different carpet places as I was rehabbing a townhouse for my son and future and daughter in law. I explained that I was renovating an entire home and trying to stay within a budget for quality products. Tony got us great carpeting and padding, the installers were terrific and was within my budget for this project while the other 2 bids were not! Thank you! read more

Wow. Just stopped in and I am super impressed with selection, pricing, and expertise! What an amazing find

I noticed there are many places to get carpet from - and I looked and spoke to many of them. By suggestion of a friend I spoke to this company, and the owner was there and very accommodating. He showed my wife and I around the showroom and helped us select the best option for us. They have many options to choose from which was great. Ultimately we ended up going with this company and ended up with the carpet we wanted and dealt with a great group of people there - owner to the people who came to install the carpet. Would certainly recommend consider this company to anyone who is in the market for flooring. read more

They helped us with our whole house, Tony is great, he delivers what he promises, and works within your budget. The crews that came were respectful of our property and did an excellent job installing carpeting and hard wood floors. read more

Tony and all of the other employees who helped us provided excellent customer service. They were very courteous and eager to please the customer. When selecting new carpeting, Tony provided very helpful advice, and the color he helped us choose looks great. We are also very pleased with the pricing. The quote we were given was very reasonable, and there were no hidden fees added later. I would definitely work with this company again. read more

Tony was great as were the installers. I knew very little about carpeting which I"m sure is typical and Tony heard us out, made some recommendations and a week later we have great carpet in our two bedrooms!. I highly recommend measuring the room(s) you want carpeted before going as you'll be able to get more specific pricing and options. read more

Chose them after reading the other reviews. We are very happy with the service we received from the initial consultation to the carpet install. When we called they came out the next day with samples and Hamid helped us choose the right color for the room. Install was a few days later and it looks and feels great. Told my parents about them and they had their consultation on a Monday and their entire basement had new carpet 2 days later. Will definitely use them again! read more

I chose Carpet and Floor Express for the carpeting needs in my new home. This was my first time selecting and buying carpet, and the owner was very helpful and patient in explaining all the options and details to me. There were plenty of great choices that were economically priced, and I am extremely happy with the material I eventually purchased. I highly recommend this store for all your carpeting needs! read more

My husband and I went back and forth on where and what carpeting to get installed. The staff were friendly and helpful every time we visited and gave us an AMAZING deal. While we only had one room done (this was an unplanned expense) the installation was quick and perfectly done. We will definitely be going back as we update the rest of our house read more

Look no further. HIGHLY recommend this place!!! This wasn't my first time coming here and it most certainly was a great experience. The owner is super friendly and very knowledgeable on all types of carpet. He helped me with my choices and gave me and amazing deal. The very next day he had someone at my house for the measurements and the same day the carpet was ordered. Installation was less than 7 days. Save yourself the time and energy on searching for the best quality and prices. THIS IS THE PLACE!!! read more

We had our den carpeted by Carpet Express, and it looks very sharp. It was a simple one-room job and was done quickly and on time. Coordinating the job was very easy and the folks in the store were helpful in helping us pick out the right carpet. We haven't had a chance to test out how stain-resistant the carpet is (and hopefully never will!). We would definitely recommend Carpet Express for any other work! read more

I wanted to make it clear that this review and rating is based SOLELY on the installation of the carpet. I mentioned the color of the carpet because not only was the installation bad it was something that I also did not like, no blame was given to the company on this issue. A good business practice is not to blame the customer and question their motives when you were paid in full to do a job and it was done poorly. I asked the installer several times throughout the morning about his help and he told me repeatedly that he was running late but he is on his way. I did not expect this from a company with a five star rating. It is the employee's responsibility to call the company when he showed up to the job site one man short and without the necessary equipment, it is not the customers responsibility. By the time I realized his helper was not coming he had removed all the carpet in the house. The owner accusing me of exaggerating the facts and trying to manipulate the situation is a gross overstatement on his part after I gave him the opportunity for us to come to a mutual agreement. We could not come to a mutual agreement. The rating and review reflects the subpar installation and the poor customer service. Based on the company's previous ratings on yelp, I expected to have had a stellar experience. Sadly, I did not. I have moved on from this bad experience with a lesson learned that even companies with good ratings deliver subpar services at some point. The only thing that reflects badly on me is the extremely poor judgement I used when I selected Carpet & Floor Express to install my carpet. Ultimately, I would not recommend this company to anyone looking to buy/install carpet or any type of flooring in their home based on my experience. Please proceed with caution when dealing with this company because they believe the customer should also be responsible for the poor service they provide. Good day read more

All the workers and owners are very friendly, patient, and knowledgeable about what they do. My family has used them for our store and our home on several occasions and they never fail to disappoint, everything is done in a very timely fashion and the quality of all their work is absolutely excellent. Huge variety of choices for carpets and flooring for anywhere you need it. It seems as if the ownership loves what they do because they work incredibly hard to meet the customers needs and satisfy them as well. It is a no brainer to select Carpet and Floor Express when you're in need of replacing or adding any sort of flooring for anywhere you can think of. Their showroom is very organized, clean, and just overall visually appealing. They have a number of people there willing to work with you and help you find exactly what you're looking for. Do not even think about going anywhere else once you have discovered Carpet and Floor Express. read more