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    Sterling Carpet Shops

    4.5 (14 reviews)
    Open 9:00 am - 6:00 pm

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    Awful installation.

    We used them for carpet in our new home. First, the owner suite was measured incorrectly and they had to order more putting it at a 10 day delay. The carpet in the other rooms were seamed so poorly that it began to unravel before it was even walked on but the real problem was that they ran short and used a different carpet all together. We were stunned! They said they would replace it with a better carpet and at first said there would be no charge. After we agreed to this they called a week later and said we would have to pay another $300. The worst company we've ever dealt with for flooring by far!!

    a staircase leading to the second floor

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    Review Highlights - Sterling Carpet Shops

    I spoke with Kevin the sales rep and he came over the same day on his lunch break to do an assessment.

    Mentioned in 6 reviews

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    Floorsbay - In progress-2nd floor

    Floorsbay

    (24 reviews)

    I had 2 levels of flooring replaced with LVP. The basement was great - because it was on slab. They…read moredid the main level of my home and the LVP constantly gapped. I called their people out multiple times to get it fixed, which only ended up being a temporary solution. After a year, it's also gapping on the sides. I called the owner several times to get him out here to fix it. He said we should have bought hardwood (for the kitchen?) because they nail down the flooring. The main level flexes where the most walking occurs, so because we bought that, the gapping is our fault (what??). He could have informed us of that in his original quote and we would have purchased a fix so this wouldn't have been an issue. He said since it was over a year, he could have someone come out to fix it at a discount, but was pretty terrible at getting back to me with any date/times. We also have mis-matched pieces because they didn't get the right color for one or two boxes. They did a wonderful job with the hardwood on the stairs and the stain matching for the quarter round. I still wouldn't recommend them or work with them again. I'm having to hire a new contractor to completely replace the floors on the main level. I'm out $3000+

    High quality work for competitive prices. I needed to remodel a standing shower and get some new…read morehardwood flooring installed. I got 4 quotes for each and chose Floorsbay as they had the best price and Sam was the most knowledgeable. Very happy how they it turned out, especially the shower. Sam is very knowledgeable and will deliver great results.

    Floor & Decor - brand new table 1

    Floor & Decor

    (32 reviews)

    This review is specifically for the Floor & Decor in Leesburg, VA, and for both the design and…read moremanagement teams--especially Amy from the design team and Bryce, the store manager. My husband and I are renovating our guest and kids' bathrooms, and Amy was truly fantastic to work with. She was patient, thoughtful, and really creative, and she quickly understood what I was going for--something elevated but still within a budget. She had seen me working with other designers in the store before and clearly picked up on my style and preferences. Amy helped me find beautiful marble along with really complementary floor and niche tiles at great prices, and she even helped make some deals work. She genuinely has a great eye and comes up with tile combinations that feel intentional and a little different. Bryce was also great. After a frustrating earlier experience where a designer didn't send me my designs and then left the job--wasting time and setting things back--Bryce went out of his way to help turn that experience around. He was kind, responsive, and very focused on making sure I walked away feeling good about the store and my experience. He also helped make pricing work on some closeout tiles, which I really appreciated. I've spent at least six or seven hours in this store over the past few weeks, and everyone I interacted with was helpful and pleasant. If you're looking for strong design help, good pricing, and people who genuinely care about customer experience, this location is absolutely worth visiting.

    Big box stores have a competitor around the corners. Floor and Decor in Leesburg is outstanding…read more I've redone a house in Fairfax and used the F&D in Alexandria. This Leesburg location is by far 100 times better in service. The displays are clean and prominent. You can get your step goals here if you are walking the aisles looking for the ideal floor, tile, vanity and backsplash. Staff is super friendly. Even in the early morning hours, a cashier is friendly and greets us. A special shout out to the designer, Amy. She has helped us twice in the past week. She has an eye for style and can help with the trends. She walked the aisles with us showing us the various tiles and decor. It's a simple process to get a quote on everything you want so you can walk away with a product quote. Highly recommend this location. Watch out HD and Lowe's.

    District Floor Depot

    District Floor Depot

    (36 reviews)

    I had a great experience working with District Floor Depot for my flooring project. The team was…read moreprofessional, knowledgeable, and very helpful throughout the entire process. They helped me choose the right flooring and made everything smooth from selection to installation. The quality of the work and the attention to detail were excellent. I highly recommend District Floor Depot to anyone looking for reliable flooring services. Thank you for everything!

    I got multiple quotes and DFD had the best price, the best sales person/consultation, and showed me…read morethe best looking flooring options I saw out of any of them. It was a no brainer to choose them. When it comes to the work itself, the craftsmanship was very good, the cuts are so clean and everything looks amazing. They did very fast work without sacrificing quality. The only areas for improvement I would say they could have are: - Communication during the days of the project, so you know without having to ask when they are coming, leaving, what the progress is, etc. - Ensuring when they put furniture and things back that they pay attention to things like hooking up HDMIs back to the correct places - Doing a better job of cleanup -- they left behind a TON of dust coating everything, sawdust in my basement that I presume blew in from leaving the garage entrance open where they were working, cans/water bottles left behind - Building in measurement/space for lower flooring to not leave a gap in the trim; they came back and did some caulking after I had a water/rain issue, but it still doesn't look as good -- I wish that their molding/trim solution filled the big gaps and I'm going to have to find a way to do that myself To their credit, they were very fast and responsive when I had a water issue and came back out the next day. I also had a crack in my basement ceiling where something pounded through or pounded the drywall loose from the flooring above being done, and they credited me enough money back to be able to have my handyman fix it. Overall, I would definitely use DFD again.

    Calabrese Home Improvement - Master Bathroom Renovation

    Calabrese Home Improvement

    (40 reviews)

    $$

    We are so glad we found Justin. It is so difficult to get responses from contractors these days…read more Justin was super responsive, gave us a well thought out and reasonable estimate, and he and is crew were very friendly and helpful. I'm most impressed by the attention to detail. I was given options on even very small things and the team followed up on small cosmetic things, but which made the overall project beautiful, with the cabinet manufacturer. Cleanup was fantastic. Our new mud room and laundry room are beautiful and we look forward to using Callabrase again for all our home improvement projects.

    Calabrese Home Improvement completely renovated two bathrooms in my 1977 home. All of the original…read morefixtures were removed and the subfloor was replaced and leveled. The tub in the master was converted into a walk-in shower. New electrical and ventilation were added. The owner Justin was great to work with, communicated almost daily, and stopped by the house frequently to check on the progress of the work and answer any questions or concerns I had. Selvin the team lead is a true craftsman, knows his stuff, and clearly takes pride in the quality of his work. Others on the team worked equally hard and they have all been with Calabrese for at least 10 years. I was pleased to see the company take their time and do a quality job instead of a rushed one like you often see. They addressed each of my concerns and the results speak for themself. Now if only the rest of the house was a nice as my new bathrooms!

    Sterling Carpet Shops - flooring - Updated June 2026

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