1. Sterling Carpet Shops

    1. Sterling Carpet Shops

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    Leesburg, VA

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    Sterling Carpet Shops

    4.5 (14 reviews)
    Open 9:00 am - 5:00 pm

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    Awful installation.

    We used them for carpet in our new home. First, the owner suite was measured incorrectly and they had to order more putting it at a 10 day delay. The carpet in the other rooms were seamed so poorly that it began to unravel before it was even walked on but the real problem was that they ran short and used a different carpet all together. We were stunned! They said they would replace it with a better carpet and at first said there would be no charge. After we agreed to this they called a week later and said we would have to pay another $300. The worst company we've ever dealt with for flooring by far!!

    a staircase leading to the second floor

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    Review Highlights - Sterling Carpet Shops

    I spoke with Kevin the sales rep and he came over the same day on his lunch break to do an assessment.

    Mentioned in 6 reviews

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    Floor & Decor

    Floor & Decor

    4.4
    (32 reviews)

    Big box stores have a competitor around the corners. Floor and Decor in Leesburg is outstanding…read more I've redone a house in Fairfax and used the F&D in Alexandria. This Leesburg location is by far 100 times better in service. The displays are clean and prominent. You can get your step goals here if you are walking the aisles looking for the ideal floor, tile, vanity and backsplash. Staff is super friendly. Even in the early morning hours, a cashier is friendly and greets us. A special shout out to the designer, Amy. She has helped us twice in the past week. She has an eye for style and can help with the trends. She walked the aisles with us showing us the various tiles and decor. It's a simple process to get a quote on everything you want so you can walk away with a product quote. Highly recommend this location. Watch out HD and Lowe's.

    This review is specifically for the Floor & Decor in Leesburg, VA, and for both the design and…read moremanagement teams--especially Amy from the design team and Bryce, the store manager. My husband and I are renovating our guest and kids' bathrooms, and Amy was truly fantastic to work with. She was patient, thoughtful, and really creative, and she quickly understood what I was going for--something elevated but still within a budget. She had seen me working with other designers in the store before and clearly picked up on my style and preferences. Amy helped me find beautiful marble along with really complementary floor and niche tiles at great prices, and she even helped make some deals work. She genuinely has a great eye and comes up with tile combinations that feel intentional and a little different. Bryce was also great. After a frustrating earlier experience where a designer didn't send me my designs and then left the job--wasting time and setting things back--Bryce went out of his way to help turn that experience around. He was kind, responsive, and very focused on making sure I walked away feeling good about the store and my experience. He also helped make pricing work on some closeout tiles, which I really appreciated. I've spent at least six or seven hours in this store over the past few weeks, and everyone I interacted with was helpful and pleasant. If you're looking for strong design help, good pricing, and people who genuinely care about customer experience, this location is absolutely worth visiting.

    Click Construction and Remodeling

    Click Construction and Remodeling

    4.6
    (124 reviews)

    We had Click Construction do a renovation of our master bathroom. They removed the old tile,…read moreinstalled new radiant floor heating and new tile. I really enjoyed working with Alan (the owner). He was prompt and courteous and his workers did a really excellent job. I would definitely recommend him to any of our friends.

    I want to sincerely thank Alan and his team, Marlon and Emmanuel, for taking such great care of us…read moreduring our home renovations. In July/August, we experienced a ceiling leak that caused significant damage throughout our home, impacting two bathrooms, the playroom, entryway hallway, and laundry room. After water mitigation and demolition were completed, we were left needing extensive repairs and full remodels of the affected areas. This was our first time dealing with a major home issue, and navigating insurance, contractors, and conflicting opinions felt overwhelming and stressful. I spoke with several contractors and received multiple estimates, but Alan stood out immediately. He was the first to respond and the first to give clear, straightforward, and honest answers. Beyond that, Alan is genuinely such a fun and easygoing person to work with, which made a stressful situation feel much more manageable. He has a great eye for design and prioritizes top-notch materials while still being realistic and respectful of budget. He guided us through the design process, helped with material selection, and made thoughtful recommendations every step of the way. Marlon and Emmanuel are incredibly knowledgeable, respectful, and truly kind. They treated our home with care and always took the time to explain what they were doing, which made us feel confident and at ease throughout the process. Fast forward to today, we finally have our home back -- and we couldn't be happier with the results! Not having functional bathrooms and access to certain rooms for months took a toll on our family and our mental health. Click Construction stepped in during a very difficult time and helped restore not just our home, but our peace of mind. My only regret is not finding them sooner. I've attached before-and-after photos so you can see the incredible transformation for yourself. I highly recommend Click Construction to anyone looking for quality work, honesty, and a team that truly cares.

    Floorsbay

    Floorsbay

    4.5
    (25 reviews)

    I would give this company a zero-star rating if that were an option. I scheduled an appointment for…read morea quote, rearranged my day, and spent hours preparing and waiting for their representative. The appointment time came and went, and no one called, showed up, or provided any explanation. Whatever the reason for missing the appointment, the least they could have done was notify me and cancel or reschedule. Instead, they showed a complete lack of professionalism and respect for my time. Based on this experience, I cannot recommend this company.

    I had 2 levels of flooring replaced with LVP. The basement was great - because it was on slab. They…read moredid the main level of my home and the LVP constantly gapped. I called their people out multiple times to get it fixed, which only ended up being a temporary solution. After a year, it's also gapping on the sides. I called the owner several times to get him out here to fix it. He said we should have bought hardwood (for the kitchen?) because they nail down the flooring. The main level flexes where the most walking occurs, so because we bought that, the gapping is our fault (what??). He could have informed us of that in his original quote and we would have purchased a fix so this wouldn't have been an issue. He said since it was over a year, he could have someone come out to fix it at a discount, but was pretty terrible at getting back to me with any date/times. We also have mis-matched pieces because they didn't get the right color for one or two boxes. They did a wonderful job with the hardwood on the stairs and the stain matching for the quarter round. I still wouldn't recommend them or work with them again. I'm having to hire a new contractor to completely replace the floors on the main level. I'm out $3000+

    Calabrese Home Improvement

    Calabrese Home Improvement

    4.8
    (40 reviews)
    $$

    We are so glad we found Justin. It is so difficult to get responses from contractors these days…read more Justin was super responsive, gave us a well thought out and reasonable estimate, and he and is crew were very friendly and helpful. I'm most impressed by the attention to detail. I was given options on even very small things and the team followed up on small cosmetic things, but which made the overall project beautiful, with the cabinet manufacturer. Cleanup was fantastic. Our new mud room and laundry room are beautiful and we look forward to using Callabrase again for all our home improvement projects.

    Calabrese Home Improvement completely renovated two bathrooms in my 1977 home. All of the original…read morefixtures were removed and the subfloor was replaced and leveled. The tub in the master was converted into a walk-in shower. New electrical and ventilation were added. The owner Justin was great to work with, communicated almost daily, and stopped by the house frequently to check on the progress of the work and answer any questions or concerns I had. Selvin the team lead is a true craftsman, knows his stuff, and clearly takes pride in the quality of his work. Others on the team worked equally hard and they have all been with Calabrese for at least 10 years. I was pleased to see the company take their time and do a quality job instead of a rushed one like you often see. They addressed each of my concerns and the results speak for themself. Now if only the rest of the house was a nice as my new bathrooms!

    Sterling Carpet Shops - flooring - Updated July 2026

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