CT Professional Closets does not guarantee their work and product. Ken's team (which looked like 2…read morehigh school kids he got off the street) did a sloppy job with the installation. The closets were installed crookedly and the materials were not high quality and had chips on them. When we asked Ken to fix our issues by ordering new materials, he kept delaying until he decided to just outright ignore my emails and phone calls. Is this how a customer should be treated? Ken has now decided it was "professional" to block my phone number so I can stop harassing him to finish the work that his team failed to deliver on from over a year ago. In addition, when I called him using a different phone number today, he decided to pick up the phone and then professionally hang up. Again, is this how any customer should be treated? They may be cheaper than their competitors, but Ken does not deliver on his "guarantee" and should NOT BE TRUSTED or used for any closet work.

Absolutely love my new closets! I was referred to CT Professional Closets from a colleague of mine,…read morewho used them to redo a closet in his house. He and his wife had nothing but positive reviews from their experience, and they both still love their closet (years later), so I decided to give Ken a call. Ken was great and very easy to work with. He came for an initial consultation and worked with me on designs that would help me get what I needed from my closets - I had three I needed redone (a hall closet, a bedroom closet, and a closet I needed to rework for use with my small business inventory). Ken was even able to work with me to design a bench to go under the window in my bedroom that would add needed storage to the space. At the consultation, Ken had samples of all the different colors and finishes available and took measurements of everything so he could make an accurate design proposal. He also took the time to answer all my questions around material durability and how I could best use the space. He was very knowledgeable about different setups and offered suggestions on how to utilize every inch of space for my needs. Even taking measurements of the length of my longest coat and the height of my vacuum so he could factor those into the height needed for hanging space and a cubby for my cleaning supplies - something I may not have considered right away if I was designing a closet myself. After the consultation, he sent me a design proposal showing the proposed layouts for all the closets and window bench as we had discussed. One view was a visual mock-up of the designs to help me visualize the space, and the other was a spec view with all the measurements of the design. I was also getting the closet doors replaced (using another company) and when I discovered that the middle section of drawers on one of the closets was going to run into the new sliding doors, Ken quickly worked with me to update the design and shifted the layout of the drawers so there would be no issues getting them open. Once I approved the design and placed my deposit, Ken got the design ordered quickly with the manufacturer and was able to give me a date for installation (which was the actual date of installation). Even though I had to wait a bit to get my new closets (due to longer lead times from the manufacturer still arising from the pandemic), Ken was very upfront about the timeframes, and I can say now that the closets are installed that it was well worth the wait. On the day of installation, Ken and his team were very professional. They arrived early and got everything up to my apartment so they could start on time - which may not always be the case given NYC traffic, but thankfully worked out for me. Before they got started and brought any of the materials into my apartment, they placed protective blankets not only in front of the closets, but all the way from the front door to the closets so that my floors would be protected the whole time. I had an old closet system that was getting replaced and Ken was able to remove the old system and disposed of it for me, so I didn't have to worry about doing that myself. Installation went quicker than I thought, and Ken made sure that the system was setup correctly - my floors are not level, so he made sure the built-ins were both level and structurally stable. Also, before drilling any holes for the window bench handles, he double checked with me to make sure I still wanted the handles in the position we had discussed in the design proposal. After the installation was completed, Ken and team got everything cleaned up - even sweeping and using a handheld vacuum to clean up any small debris from the area and making sure the space was as clean as when they arrived. Ken also did a walk-through with me to make sure I was happy with everything - he offered to adjust any of the shelves if I wanted to change the spacing from what was on the proposal layout and showed me how to adjust them myself if I decided later on to move them around. He also offered to come back and adjust anything after my new closet doors were installed in case I have any issues. It's been a few weeks now since the closets and bench were installed and I couldn't be happier. Highly recommend Ken and his team!

Cross River Cabinetry has just finished renovating our master bathroom. As we anticipated, they…read moredid a first-class job and we are thrilled with the results. Eight years ago, Cross River remodeled our kitchen, dining room and foyer. On that occasion we were also 100% happy with the results. Working with John, Jason and Laz (and in the office, Yvonne) was a pleasure. They made the experience informative, simple and collaborative. The workmanship of Jason and Laz was amazing. They are truly artists. If we have more renovations done in the future there is no doubt, we will ask Cross River to handle our project(s). We 100% recommend Cross River for anyone wishing to improve their home. They do beautiful work and they are wonderful people.

While their countertops are amazingly beautiful their customer service when a situation arises is…read moreunacceptable. We paid $7.6K for countertops and our brand new oak flooring was scratched during the process and they will not accept accountability. Their response was, and I quote "You should check with the plumber or electrician or who every came after us on friday". Well guess what, no one came after them on Friday so it's not possible the scratch was from someone else. In addition, when they arrived to template the countertop I advised Hector that I had a butcher block insert for the sink, of which I showed him and he said no problem, well the butcher block did not fit in the sink insert when they installed it. Lastly, the newly taped walls were scratched upon installation as well. I will not utilize or recommend Douro Granite and Marble LLC in the future.

Without a doubt one of the most professional and competent group of people that I have ever had the…read morepleasure of working with. They graciously accommodated each and every request and delivered precisely what they promised. Customer for life.

I purchased my kitchen 9 years ago and was delighted with the design and value of my cabinets. I…read morehave enjoyed it ever since and am so glad I chose Wholesale Cabinet Outlet for the biggest investment we have made in our home. When I noticed some issues with my cabinet finish after all these years, I contacted Mike and he came to my home and then advocated for me with the manufacturer. They replaced some of the cabinet doors today and I could not be more thrilled! This company not only gives good service initially, they back that up with a long term commitment to customer satisfaction. Thanks, Mike and Wholesale Cabinet Outlet!

Let me sing the praises of Sarah and Wholesale Cabinets!…read more I first came across this place in 2010, when I needed to re-do the ugly master bath. Sarah came back with a nicer design and lower price (by a good 20%) than the two other places I checked out, and from then on I was hooked. A few years later, we re-did the kitchen, and we went straight back to Sarah. She worked her butt off, drawing and re-drawing and re-re-drawing until it was just right. She listened to what we had to say -- and I mean, REALLY listened -- and used her experience and wonderful eye for design to come up with a kitchen that really worked. Her ideas were always spot-on, things that I never would have thought of on my own, but that once the kitchen was done, I couldn't imagine not having. Vertical tray dividers above the wall oven for my sheet pans? Frickin' brilliant! Oh, and of course the price was fantastic. I took her design to another place for a sanity check, and they came back thousands higher -- and that's without investing all that time in the design process! And then we moved, relocation for work, and recently bought an antique house here in Vermont. I knew even before the closing that I'd have Sarah do my kitchen again, and let me tell you, she has come through again, even better than last time, if such a thing is possible. And when my builder looked at her final designs, he said that if he had made the same thing in his workshop, it would have cost at least 30% more. Sarah, you are the best. THE BEST!

Avoid this moving group. They're are some out there that are honest, but they are not…read more I paid for 3 people to move items from a truck in the driveway to the house. The owner was one of the men and he hardly did anything. There was one young guy who was the only real mover. The other man, although polite, was quite old and huffing and puffing. They ended up breaking a piece off of my mother's dresser. Of course they said it was there. I feel they took advantage of me as a single woman. When they were there, he charged me more money to take the furniture up the front steps because he said, "I didn't know there would be steps" They did not stay the full 3 hours and charged me $1,800. A complete RIP-OFF. AVOID! I've used other moving companies and never had this issue. Thieves in my opinion.

We were very pleased with Sam and the crew at B & B Moving and Storage. After a cross-country…read moremove, we had a lot of stuff in several PODS to unpack and a pending rainstorm, with a definite deadline at the end of the day. Sam showed up with extra people, walked through the house to come up with a plan, and executed flawlessly. I am surprised at some of the negative reviews - perhaps the expectations were not aligned? For example, given the additional people needed, of course our final price was above the initial one...but that should not have been surprising, and any misalignment was completely allayed by a brief conversation. In short, an excellent experience with a potentially difficult move. Thank you, B & B, for making it easy!

We did not have a good experience with this company. There were many minor issues ranging from…read morenicks and rubs to the walls and skid marks on the floors and stairs. Perhaps part of a moving - we didn't not make an issue of these. However, they did damage an expensive table. They offered to have it repaired, did a shoddy job and said that any further work to repair it would be on our dime. The guys doing the actual moving worked hard, but they were not professionals movers. Overall this not a positive moving experience and I would not recommend them or use them in the future.

They were very reasonable. Worked hard and efficiently. Took gentle care of my belongings. Highly…read morerecommend. Very trustworthy. I can't say enough positive things. They will work with you to meet your needs.

This shop has beautiful jewelry, and also can make or order special items. They are attentive and…read moreeducational, and treat everyone the same no matter how much you spend.

I needed to repair crystal watch face and the technician asked for $125 to make the change for one…read morewatch face. This was way too much and felt dishonest. I left the store and went to a different store that offered to fix it for $30.

Super efficient and professional experience. Highly recommend. My phone calls were returned in a…read moretimely manner. On time and tidy.

Why has no one else reviewed this business? I'm relatively new to the area and while remodeling my…read morebath I asked my granite people where to go for the glass I needed for the shower enclosure. They recommended Precision so I called. From the minute the owner came to my house I knew I had chosen the right guy. He measured for the glass, talked with me about choices of color, etc. Painless process. They called when the glass was ready for installation and came the next day. It was a longer process to install than I thought because he made sure everything was perfect. I couldn't believe how good everything looked. I won't go anywhere else if I need glass for something. Very nice to work with and the prices are comparable to big stores.