I had an excellent experience with Natasha. She went over…read moreand beyond my expectations. I absolutely love my kitchen and bathrooms. I gave her my ideas on what I wanted and she helped me make it happen without a glitch. Perfection! I highly recommend her.

Embarking on a kitchen remodel can be both thrilling and daunting, as my recent experience…read morerevealed. After months of planning, designing, and anticipating, I am delighted to share my review of the outcome. Collaborating with a skilled designer such as Ron Fis her of The Kitchen Company ensured that every detail, from layout to color schemes to hardware aligned with my vision. His expertise was invaluable in optimizing space and functionality while incorporating a beautiful clean aesthetic. Ron is a good listener! Along with his easy going friendly personality and knowledge of kitchen design, product quality and availability designing our kitchen was easy and fun. He helped us every step of the way including acting as the GC of the entire project. I whole heartedly recommend investing in a professional design to transform your kitchen into the masterpiece it needs to be and to that end I recommend Ron Fisher of The Kitchen Company for your design needs.

We have just taken delivery of a new sofa and Stressless chair. This was our first occasion to buy…read morefurniture in a long time, and our entire experience with this company was absolutely top shelf. From an informative, patient and friendly salesman (Joe) to everyone else in the store, we were treated as well as we could have desired. Prices were a bit lower than those of other dealers, too. The delivery was seamless, respectful of our home, and completed by two very pleasant people. They also have an extraordinary gift shop, which we found to be a hidden gem in itself. In all respects we find this store to be a refreshing departure from other furniture stores, and it will be our go-to place from here forward.

I had NO IDEA I'd be looking at 5k chairs in the middle of Fair Haven. A+++++. LOVE a surprise!!read more

We purchased a Lazy Boy sofa with 2 recliners about 2 years ago. Last night (Friday) one of the…read morerecliners stopped working. Called the store first thing Saturday morning, thinking someone could come out during the week to look at it. Within a half hour after my call, Howie called back and asked if he could come out today. He was there within an hour and thankfully it was a simple fix. We have purchased other furniture from them and have always been impressed with the service they provide. I highly recommend this store and encourage people to shop local.

Exceptional service/staff at Spector Furniture , especially Hal. I could not have asked for a more…read moreknowledgeable , respectful and patient staff person to assist me. I continue to be their extremely satisfied customer.

I brought in a tile from our optimism pink 1950s bathroom. The owner somehow chose a shade of paint…read morethat matches. Very very difficult to do an exact color match on a flat paint versus a glassy tile. Excellent! One time I had a color Mis-mix and they corrected it immediately. Great customer service! I love being able to support a small local business instead of Corporations.

Over and over again I have tried to do business here. No more. Staff is not helpful nor friendly…read more Prices change constantly and are very high. Attitude in the store is that they are the only game in town and customers have no other choice. We do.

Top notch! They picked up my chairs, reupholstered them and redelivered them in weeks. I requested…read moreno skirt, round out the back a little and the final product was exactly what I wanted. Thank you. Good communication too!

Excellent work re-caning my dining room chairs. Quick work and responsive to questions and calls to…read morecoordinate. Patty is great - she made a cloth backing for one of the chairs at no extra charge. Would 100% recommend.

I researched and saw a few "iffy" reviews for this establishment after research for a fix to the…read morewiring on my grandmothers ceramic Christmas tree. But I will vouch that this was such a pleasant experience. The owner is an older woman in a shop full of lamps, shades, and yes some dust, with no heat. But she is just like my grandmother, shuffling around doing what she loves, by the way it looks, for decades. She had a no-B.S attitude and knew her talent which may be confused for attitude but it's not. She was more than eager to help fix the fraying wire and had it done while we waited. 10 minutes tops for more than a bargain and even gave a discount because she didn't have a plug in matching color. I would highly recommend the Lamp Shoppe for repairs.

Expert knowledge and friendly service! The owner is very dedicated and thoughtful in her handling…read moreof the various kinds of land we brought her.

Thank You Chris and our delivery man!! placed our Toro…read moreSnowplow order online, Chris saw the order was cancelled by Toro the next day, by the time I got the email and called Branford Building Chris had already contacted Toro and got our order back in place...we got delivery Jan 12, the delivery man helped me unpack and assemble what few things were needed. He waited while I added the oil and gas, took the pallet for me...Awesome!!

Maybe the worst communication patterns I have ever experienced with a store. I have a few Marvin…read morewindows at home that need parts and repair. My contractor bought them from BBS several years ago. After an initial diagnostic visit two months ago (for which I was charged $250), it has been radio silence ever since. The person responsible at BBS NEVER returns my messages or replies to my emails. Others at the store have told me my parts are on order and the guy responsible will update me, but he never does. It's a terrible customer experience; really terrible. As of now I am out $250, still need repairs, and am getting absolutely no proactive communication from BBS. If I could have gone elsewhere for service, I would have.

Excellent design, poor workmanship, won't stand behind their work…read more We recently purchased a new home at Fieldstone Village, so we didn't have a lot of choice in our subcontractors. They have been competent, polite and more than willing to make repairs or explain things to us. Then there's Sasso. We actually went to their showroom and met "the girls." They call themselves that and will tell you they don't make decisions or give pricing. But they do have a great selection, creative ideas and try to please. Too bad "the boys" can't follow through. The floors they put in are pretty good. Uneven in a few spots, but not horrible. They cut and installed our counter tops. During the walk-through, we noticed the counter top wasn't even. One side of the range was almost an inch deeper than the other side. At first, they denied it. They had to come in and reset one side of the counter to make things even. But they did it. We talked with them about doing some extra tiling in our bathrooms. Talked about it...never agreed to it. They did it anyway. Which would have been OK if we knew the price and the work was worth it. The work is awful. The tiles don't line up. Bull nose tile is used inappropriately. Tiles stick out. It's awful. The builder, who agreed with us about the quality of the work, asked Mr. Sasso to come look. He stared at the work and said it was fine. Mr. Sasso attempted to tell us the work was done right. He seems to be the only one who thinks so. He wouldn't even discuss any repairs or make an attempt to satisfy us. Meanwhile, he's told us he'll call to take another look. We haven't heard from him in four months. Our advice: If you have a choice, stay away.

The people at Sasso Tile were so incredibly helpful whan I needed help getting a few (3) slate…read morefloor tiles for a homeowner project I'm doing. They patiently explained that the kind of tiles I was trying to match are no longer available everywhere... that it might be tough to find what I was looking for. I knew I could get them at a stone supply place in Milford, but I really didn't want to do business there since they weren't very helpful. The people at Sasso looked at my samples and listened to my description of what I was trying to accomplish... took my phone number and within a few hours called me back to say that they had spoken with a quarry that would send the three pieces of slate I needed... all for a fraction of the expense I'd have had in Milford. The showroom at Sasso Tile is terriffic, too. Some of their tile looks good enough to eat! I just hope I can do a big project and use Sasso Tile as my supplier!