I called CT Valley Fence to come out and install a Cedar post that was rotted 3 months ago and they never came out to make the repair. CT Valley did the initial instillation on my fence about 5 years ago (and there were problems then), to which I would figure the posts on a cedar fence that I spent 4K on would last longer than 5 years. I called and left messages on their machine several times and when I did speak to someone I was told Brian needed to order the material, well three months later and still no posts. All calls were made during their normal business hours and I left messages with no return call. I understand it's not a big job, but what CT Valley was going to charge me to replace this post was far more expensive than the other companies I've now had to call for the repair. Their lack of communication and poor service leaves me no choice to write this review so others don't run into this problem.... Very poor service. read more