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    CTR Property Management

    5.0 (2 reviews)
    Open • 8:30 am - 6:00 pm

    Services - CTR Property Management

    Property management

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    9 years ago

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    Camco

    Camco

    (157 reviews)

    I love living in a HOA neighborhood, however there's something's I wish you provided like a remote…read moreto the gate. The prior owner to the home didn't leave one and when I called Ms. Trisha Kornegay asking about it she very rudely told me I have to buy it "we don't give them to you". She was always very rude when answering any questions. Besides that, you guys handle other things in the community very well and take all concerns into consideration. Thank you!

    As someone who prides themselves in customer service specifically within property management, at…read morealmost 20 years in, I still remain respectful of people. As a company, it should be built within culture to honor at least the most basic human decency. I received a $500 notice and called and left voicemails to no avail to see if it was a mistake. I then got an $800 formal notice. After an email that prompted a returned call, I'm told I've underpaid my monthly fees by $15 each month and incurred late fees. Not that I hadn't paid, but that the fee went up and the auto-payment didn't. I've never gotten a letter. (They said statements are sent to an email I no longer have access to as whatever details were set up was when I initially bought the house) You see someone has never been late. Never had any infraction. And not once does anyone think to simply pick up a phone? You can clearly tell me what the issue is now $800 later, but nothing moved anyone to care when the balance was $15? A photo every time my son doesn't put the trashcan back 2 inches, but nothing until a threat of legal action. Then you answer none of my questions and just forward straight to accounting (Alex, she was lovely) but also.... The accounting team does what? Auto statements and legal notices 100s of dollars later should allow for time to reach out and assist people. With such a vast demographic of homeowners that feels absolutely awful that you can't pick up a phone anymore. That level of care costs minutes and should be a baseline of service, common courtesy. I would've much rather got a $15 call met with appreciation and assistance changing everything than an $800 call with a million questions and zero care.

    CTR Property Management - propertymgmt - Updated September 2026

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