Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

Though my review is 6 months late. The guys were So…read moreprofessional, quick and easy. They even cleaned up after. Awesome service will use them again when I move

Beware! My online request to Premier Advancement was answered by "Empire" after almost a week…read more Later the same day Brian from Premier Advancement called. Brian said they are the same company. Not sharing leads. Brian did not show as we had arranged. He Called 11/2 hours later stating that he had been calling the wrong phone number earlier. Asked for a second chance. Same time next day. I obliged (thinking anyone can make a mistake). For a second time I made arrangements, and my daughter did also with her job. I called him back after making the arrangements as promised. I asked that he call or text to verify that we were on the same page for the next day. Brian screwed up two days in a row. He has not called back to this day!!! I had business before him for 4 tv mounts and cable installations. This company does not want business evidently. He stated The owner of Empire is his brother. He had passed on my inform to them????

Seemed nice and knowledgeable over the phone, but the communication was atrocious. He wasted…read moreseveral days that I could have spent finding a company that wanted to actually get my job done.

Innovative Concepts installed my smart home lighting. They were very professional and took the time…read moreto do the job right. They offer great pricing and service. Thanks again for an excellent job well done.

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We can't begin to express our satisfaction with Grand Slam AV & Security. The patience and…read moreknowledge that the crew at Grand Slam has if off the charts. Their pricing was fair and competitive. The service they provide after the install has been superlative. We have a question they respond in minutes. The service that John, Jared and the entire crew provide is fantastic. -Stuart and Lori Speer

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose was awesome! We were having A/V issues at our house and called Dynamiq to schedule an…read moreappointment. Jose and I talked through the troubleshooting we had already completed and he gave me good tips on what could be wrong. He was prepared to come over when my son was able to identify the issue. Jose was a good communicator and all-around nice guy. Highly recommend giving Dynamiq a call if you're having issues with your system!

Excellent service, people in this company care about their clients and give wonderful customer…read moreservice. Their attention to detail and way of working is one of a kind. They are reliable, driven, accountable. 100% recommended! for business​ or for personal projects alike!!

From the owner: Grizzly Tec is a LOXONE Platinum Partner smart home and building automation company serving Spring,…read moreThe Woodlands, Houston, and the greater Houston metro area since 2015. We design and install wired LOXONE automation systems — lighting, climate, audio, security, and networking — that work without internet and require zero monthly subscription fees. Every client receives full administrator access, including the admin password. No vendor lock-in. No calling us to change a setting. Your home. Your system. Your rules. We specialize in whole-home LOXONE automation, home theater and multi-room audio, smart lighting design and motorized shades, LiteTouch and Touche system replacement, commercial building automation, networking and structured cabling, and adaptive living technology for families with special needs. 1,000+ projects completed. 4.9-star Google rating. Texas electrical contractor license #B-29733501.

Nice job! He was prompt and took his time to make sure the job was done right. It looks good and I…read morecan't wait to hang another tv with him!

Carl did an awesome job wall mounting my tvs. Replaced old broken screws and securely mounted the…read moreTVs. Made sure everything was leveled and set up. Fairly priced. Would recommend and use his services in the future.