I have utilized this UPS store a few times over the years and they never disappoint. The staff is…read morealways friendly and helpful. Its never too busy and I am usually in and out fairly quickly. I have used to to send back Amazon returns as well as to ship out packages. Good prices. However, it is located on Pennsylvania Ave SE in Eastern Market so parking can be difficult.

Was in and out within 5 minutes for my Happy Return, and he even offered to break down my box for…read moreme so I could throw it away - shoutout to Marco!

Great service. Showed up exactly on time and the movers were friendly, efficient and communicated…read morewell. Nothing was broken in the move and they handled my items with care. It was a great experience and I will be using them again!

Barry and Lawrence arrived on time and were very friendly, professional, and incredibly efficient…read morethroughout the entire process. They handled our belongings with great care and even helped us wrap several bulky, difficult-to-pack items. They loaded our POD, making the most of the available space and ensuring our things arrive safely. The pricing was also very reasonable and itemized at the end for you to review. The many positive reviews were a big reason we chose this company, and we are so happy we did. We wanted to add our own positive experience and pay it forward for anyone trying to decide. We highly recommend A-Anytime Movers!

I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

This is a general review of U-Haul as a company. I reserved a truck and the day before I moved,…read moreU-Haul emailed me saying they have no trucks at the location where my reservation was. They sent me to a different U-Haul, in Leesburg, 35 miles away. This added two hours to my already tight moving schedule. They sent me an updated reservation and said there was a truck there for me. The day of my move, I showed up at Leesburg and there were no trucks. I spent an hour calling different people at U-Haul, and they repeatedly told me there were no trucks at any U-Haul location reasonably near me, not even in Baltimore. This experience ended up costing me an extra $1,500 because I needed to find movers with a truck the day of my move. U-Haul as a company acted like this was no big deal and barely an inconvenience. They mentioned something about reimbursement, but that does not even cover the inconvenience and the extra cost this caused me. I will never use U-Haul again.

Though I did the whole check in process on my phone, I had to repeat it once in the store. The…read moreperson inside failed to tell me that I needed to go to a link on my phone for the equipment check, and so I didn't do it before leaving with the van. I was gone for about an hour and 20 minutes, driving about 5 miles. When I returned to U-Haul, I waited for about 10 minutes for someone to check the van in. They sent me away before checking the vehicle. To my surprise, I was charged for 37.1 miles although I only drove the van about 5 miles and only had it out for a bit over an hour. Either the attendant recorded the odometer number incorrectly or the van has a problem with its accuracy. A rental that was supposed to cost about $35 cost me over $90. I called the store upon seeing the receipt, and I was told that a manager would be in touch. That never happened. I called a second time and got nowhere because I had not taken pictures of the dashboard. While I accept that I should have taken lots of photos, with the high volume in Washington, DC on a Saturday afternoon, it would be logistically impossible to move even a few things, drive 37.1 miles, refill the van's fuel tank, and return the vehicle in 80 minutes. Given U-Haul's unwillingness to entertain the possibility that either someone in the office made a mistake or that there's an issue with the van, I will not return.

What great service! When a few locations around the city were closed on a Saturday, this one in…read moredowntown was open. The man working was very efficient and helpful. They shipped a package in no time and even let me print for free!

I never leave reviews but this has to be by far the most consistently kind and helpful shipping…read morecenter in the area

We had an exceptional experience with My Guys Moving. The move team arrived before the estimated…read morearrival team and went to work immediately. Very professional team (thank you, Jose and team) that expertly boxed, packaged and wrapped our household goods and delivered them from Burke to Richmond same day without issue. We've had many military moves over the years, but not one of them was easier or more expertly done than this one. I highly recommend My Guys! Allen E.

Half of a moving job is showing up. My movers gave me a window of between 1-5 PM and 4:30 PM I…read morestill had no actual ETA. When I called the company for an ETA, I kept getting a later and later ETA. Around 6 PM still with no honest ETA, I spoke with the manager Kate. She said the the office would be closing soon, but that there was an error and I had been scheduled after a long, all-day job. This is despite the fact that when I had the confirmation call with the scheduler, I had reiterated that the 1-5 PM window was what I wanted. Finally at 7:30 PM I got an ETA of arriving to *start* the job at 8 PM! I had spoken with a few managers at this point, who assured me that despite the crew having worked an entire day's long job, there was no cut-off and they would keep working... I am not a labor law expert but that is a terrible way to treat your employees doing demanding physical labor all day long who have not even had dinner. I said no to having an exhausted crew who had worked all day long come to start my job at 8 PM at night. Not only did I not want an exhausted crew to keep working on my behalf, I also could not be the new neighbor moving in at 10 PM (which would have been the case given the distance and load time). Instead, I asked to have the job finished the next morning, which I am thankful they accommodated (the bare minimum here). This was a HUGE headache, I had taken time off of work for this move, and it was wasted waiting all afternoon and evening for an honest ETA. The communication was poor, only one person apologized for this snafu at all and I kept having to call back to get updates (few people called me back when they said they would). Additionally, I had reserved street parking at my new residence (required 4 business days notice to do so) which had expired by the time the movers ever showed up. It only worked out because my new landlord and ALL the other tenants VERY kindly helped me out by moving all their cars. All this headache and I had to ask for a discount, which ended up only being 10 percent. That didn't even cover the wasted reserved parking fee I paid for! The movers themselves were very good at their job, but it doesn't seem like they are treated well. When I told the first crew it was too late to start my move, they should get a rest and dinner, they were so relieved. I had expected so much better from such a highly rated company.

I was looking around for an affordable and highly rated moving company and I am glad I went with…read moreBest Movers. I was a little nervous about moving because this would be my first time using movers. I also needed movers who would move both mine and my fiancés apartment furniture. I was in contact with Mia throughout the entire process and she answered all my questions. It was a 3 man crew who arrived 15 min. earlier than the scheduled arrival window. They were super quick and efficient with moving all my boxes, disassembling my furniture, and wrapping my larger furniture with blankets. They then went to my fiancés apartment and was able to load everything from his place as well and get to our new apartment with all of our stuff. I did lose my step ladder and broom during the move but after calling the next day they were able to find and bring it that day. I was super appreciative of this. I would highly recommend using this company and would use in the future!

After using this company for several local moves, my last experience was awful. Aside from damaging…read moreseveral pieces of furniture and claiming it was like that before the move (it wasn't; I keep my furniture in excellent condition), the packing experience was terrible. They took original, painted artwork and put it in a box with other framed pictures and metal pictures without protective wrapping. Despite telling them that I had items in two storage units as well as a single-family home, they failed to adequately staff my move, resulting in time wasted at the storage facility for another truck to show up and insufficient personnel to unload the trucks at my new location. The whole move lasted well into the night because they hadn't adequately resourced my move. Regarding the damage to my furniture, I was told I would be reimbursed a certain amount, and I agreed. It was a fair offer. Then I got another written offer that was significantly below what was originally offered to me. The amount that was supposed to be reimbursed to me? Never received. As I unpack more boxes, I'm finding more damage and shoddy packing. I can no longer recommend this company.

Couldn't ask for better service. The men that work for this company are amazing Did an out of…read morestate move and came on time Robert (the owner) is a man of his word great crew I would absolutely recommend them

This company messed up our recent move from DC to Virginia despite having been recommend to me by…read moreanother moving company we had used a couple of times and liked. While they seem legit and nice at first and had arranged for 3 men and a moving truck for us, on the day of the move, a guy with a truck shows up who doesn't even work for their company and tells us he doesn't "do moves." The company couldn't even get their story straight since one person blamed it on a scheduling error however the owner apparently had told the guy with the truck the night before that he couldn't do the job. The owner lied to me repeatedly saying we were on the schedule and that we would receive our deposit back. It took us well over a week for us to get that deposit back and they only did so after I posted bad reviews and told them I would report them for consumer fraud. Moving is stressful enough and they made our day a living nightmare. They also had terrible customer service in the aftermath of the move. I'm honestly shocked we got our money back at all...It would appear they probably don't want anyone investigating their business practices. Despite getting our money back, I wouldn't recommend working with them and would caution anyone thinking about it to read all the bad reviews about them below.

They responded quickly to set up the moving appointment. The final price was the same as the quote…read more The movers worked hard to get our things out of storage and into the house efficiently.

I used Casper Movers for my move in July 2024. The owner, Thomas arrived at my residence along…read morewith three movers promptly at the agreed upon time. Thomas consulted with me regarding details and relayed the details to his movers and then he left. The movers loaded everything on the truck from my previous residence quickly and carefully. They unloaded everything to my new residence without any problems. The movers were very organized, professional, efficient and courteous. I have used several moving companies over the past 15 years, but Casper Movers were the absolute best moving company I have ever used. Moving is very stressful, but using Casper Movers helped to lower my stress level. I will definitely use Casper Movers again for future moves and have referred them to family and friends.

I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.