Great friendly customer service, patience and professionalism by Rene at the Streamwood location…read more It was a pleasure working with him

We were not told the 2nd floor is NOT climate controlled. Supposedly, the 1st and 3rd floors are…read more How is that possible? What is the logic? On a hot day outside, the temperature inside is as hot, if not hotter. Also, it's a pain to have to get out of my car, go inside the garage to open the door.

Very clean, wide hallways came in requesting a four month option, ended up saving more by going for…read moresix months. Scott is the manger and is very helpful!

Titan Self Storage is an awesome facility…read more Scott and the whole crew are pure class. Family owned and operated with pride. Clean and orderly facility. 24 hour access. Competitive rates. Large variety of spaces available. If you need help or are having an issue, these guys are on it right away. They don't mess around. Nothing but an awesome experience from the start! Get your storage here now!

Hi! I just want to follow up on my move out from the public storage space which was scheduled last…read more3/21/2026 at Elgin, Illinois. However, it was still active when I checked on the public storage online app and at the same time that there's also a scheduled payment this coming April 1, 2026. That's why, I set a different date on the public storage online app to move out today 3/29/2026 but unfortunately that I got a notification from the public storage app that my next payment will be on 5/1/2026 eventhough I already paid the rent payment which will due on 4/1/2026. My question is, when will be my last payment given that I already scheduled a move out date last 3/21/2026 but unfortunately my account was still active as it appears on the public storage app. And because of that, that I set another move out date which is today 3/29/2026 but here again that I got a notification that there's a scheduled payment on 5/1/2026. I need clarification about this matter about my final and last payment following my decision to move out last 3/21/2026- that's the date that I entered on the app to move out but the public storage app indicates that account was still active until today. And I was pressured today to set another date (3/29/2026) to move out from the public storage. Please help me to put my account inactive since I already set two different dates to move out, the first date was 3/21/2026 and the second one which is today, 3/29/2026.

I have never had a more pleasant experience dealing with the staff at a public storage facility…read more Paula is an absolute treasure and is the sole reason I will be doing business with this location. She has been so friendly, helpful, compassionate, and easy to talk to. During my time here, I witnessed Paula effectively managing several issues at once. Not only did she do a great job dealing with customers while the computer systems were rebooting and updating, but she also ensured everyone was well taken care of and left happily. Not only did she excel in customer service, but she also was cleaning the facility and ensuring the safety of us and our belongings. I highly recommend this facility for this reason. I can rest easy knowing that someone like her is there watching over the facility. It makes doing business here worth every penny.

We've rented trucks from these folks several times in the past few years. This weekend, we needed…read moreto empty our storage unit to save some money. We got a nice sized 10 ft truck to clear out our 10x25 storage unit and it was the perfect size. The cab had air, so it was a great option to speed up our moving process. The rental was only $20/day for local usage, with $1.25/mile charge for mileage. The people helping us out were kind and patient. Though sometimes talking slightly fast and it took a bit to comprehend. :) no worries though, all our questions were answered. Taking 2 trips in a truck when it would've been 20+ trips by car is well worth the money. We'll be back.

Never had a problem using them. Good customer service too. Fair prices. Easy transaction. Vans in…read moregood condition.

I need a space to quickly store furniture due to the recent death of a family member. From the…read morefirst day we came in to ask questions to the last day when we no longer needed the space - Michaylla was just awesome. An extra bonus was the free usage of a moving truck! The place and unit were clean. I felt that my stuff was safe and secure. And the price was right! I would use this place again! Check them out and tell them that I sent you! Or message me if you have questions!

The people dont follow through. I had asked about storing our car for the winter months. I was…read moretold they didnt have availability, but they would ask their current tenants about renewing their space. Weeks, Weeks later. I called back inquiring about the space. They forgot...... and that was a done deal for me.

Let me first start out saying I wish I would've rented from James at Superior Self Storage the…read morefirst time around, and here's why. My family and I recently relocated to NC, and we needed a total of 2 trucks over two separate trips, and without knowing I made my first mistake by choosing another trucking company for the first truck rental only because I didn't know about Superior Self Storage at this time. Long story short the truck I reserved from a competitor was not available at the location that was agreed upon, nor the time agreed upon. I lost 5 hours of my time that morning on calls with the vendor trying to locate another truck for me, and driving to a much further location for pickup. I then went and read reviews of this said company and it appears this happens more often than not. Do yourself a favor and go with Superior Self Storage to avoid this unpleasant surprise during very stressful time from happening to you. As mentioned above I needed a second truck to rent, and went with James at Superior Self Storage and rented a 15' truck with a car carrier. The truck was ready at the time and location agreed upon, and James helped load my car on the carrier, and made sure I was comfortable loading and unloading, and strapping down before I left. Next morning we started loading the 15' truck only to find out we needed a bigger truck. I'm sure this has happened to many others before me, and now feeling the pressure of time slipping away I made a call to James who was able quickly locate me a larger truck. All I had to do is swap out one truck for the other. After successfully loading the truck and car I was ready for the drive to NC the next morning. About 9 hours into my drive I had the right rear inside tire blow out on the truck. I pulled over and called James who at first wanted to make sure we were all ok, advised that I need not worry about any costs associated with the tire being fixed as this is a covered item, and then advised that I contact the 800 road side assistance number located on the contract, and that they would be able to help. I did and they were able to assist, and had me up and running again in little over an hour. All of this said I would be happy to use, and refer James and Superior Self Storage again should I ever need their services.

Rented another Uhaul over the weekend for yet another move. James took care of me by determining…read morewhat size was the right truck (and he was dead on), locking in a convenient reservation time, and ensuring the truck I needed would be at the Uhaul closest to me. Thanks again Superior!

Easy, quick, responsive management. MARIA was SUPERB!! Simple access and great locationread more

Mary was very helpful and polite, she reassured us that we were valued as a customer and made sure…read moreour needs were met when our unit needed to be checked out, definitely recommend

Wonderful team, always helpful. Facility is clean and orderly. Our unit was perfect and easy to…read moreaccess. Highly recommend the facility.

Immaculate and mind blowing facility and staff!…read more You WILL NOT FIND a cleaner, safer, better run storage facility. Brought a couple friends by last week and they were in awe. Thanks to everyone at Bruce's for a great storage experience and value!