They were awesome. Packed my 1BR in Chicago with expert efficiency and ability, despite my lack of…read moreorganization. Three super nice guys did the move, and my interactions with the office were super easy and pleasant. What's more? They charged less than their quote. I fully trust this crew and will be hiring them again in the future..

I've used many services before. This by far was the worst. Well not all aspects. The guys who…read morepacked our house - great. I mean they used our sheets and stuff to pack items, but whatever. The biggest issue I had was the guys who loaded our truck. They came over an hour late and then instead of wrapping our furniture, they just started tossing the stuff on to the truck unwrapped. The driver even had to tell them they needed to wrap it or he wasn't going to be able to leave. Then within 15 mins - they broke our credenza. We called the office right then and there and they tried to get the crew aligned a touch better. However there was no improvement. We got to our new home and all three TVs were busted dressed were scratched up couch ripped. Their response was - well we will look into it. I mean when the guys unloaded our stuff they took pictures so they wouldn't be blamed. So I guess the service was "fine" we just got a horrid crew in Atlanta to load our truck which is sad because they were the most important part.

I cannot recommend Bmans Moving enough. My family was in a bind, exhausted after moving and driving…read morecross country for three days when we had to unload a 26' truck into our storage unit. I was doubtful I'd be able to find anyone same day to help move, and especially at a decent price. Enter Brandon. I got his info from UHaul and was able to connect with him right away. He arrived within 3 minutes and was the most professional mover I've ever encountered--hands down. His knowledge and experience was evident from the get-go, as he knew strategically how to unload our stuff and fit it into the storage space in the most efficient way. He was strong, fast, capable, and gentle with our possessions. We were done in 2 hours. Guys, this is your guy. You can't go wrong on this one and you will not regret having Bmans Moving help ease your next move. I know who I'm going to call once we transition to our new home. Thank you, Bman Moving for lightening the load and making our move stress free and seamless!

Brandon responded quickly to my request to have a king size mattress moved up two flights of…read morestairs . We ordered a mattress in a box and didn't realize how heavy it was. Brandon arrived promptly, was very pleasant and professional. Moved the king size mattress solo! Would highly recommend Brandon for any handyman type of work. We will definitely be using him for any future products .

We were not told the 2nd floor is NOT climate controlled. Supposedly, the 1st and 3rd floors are…read more How is that possible? What is the logic? On a hot day outside, the temperature inside is as hot, if not hotter. Also, it's a pain to have to get out of my car, go inside the garage to open the door.

False advertising on pricing. Representatives are rude. When questioned about why an additional…read morecharge advised you can go elsewhere. I still went with them to get a call saying they were now terminating my lease because I questioned them.

So after I wrote the review I found some large items were ruined and broken. I went thru months of…read moreback and forth emails with their warranty department and never got reimbursed for any of my items. I'm also missing several boxes and some China.

The saga continues... The following is an email I sent to Spark Moving this evening and CC'd my…read morebroker and support at MovingClaims.Net. I also forwarded this email to the FMCSA where I've already filed a formal complaint. I want Spark to work with us to get the insurance claim filed/settled. To date they have been unresponsive to my broker and MovingClaims. 5/6/19 To whom it may concern (Spark Moving), I am writing to personally address your company about my recent claim with MovingClaims.net and I'm asking your company to be timely and responsive through this process so we can come up with a resolution sooner rather than later. Missing items: 55in Westinghouse TV Kitchen box: Mr. Coffee coffee maker, 3 Yeti 20oz travel mugs, 1 Arctic 20oz travel mug. I had to send back items on 2 occasions during the delivery because the driver tried giving me items that weren't mine. I'm assuming that's where my TV and missing kitchen box went. Damaged items: Broken sectional couch frame and torn fabric (underside), torn fabric headboard, Sanyo WiFi ready blue ray player broken, some bowls broken, glasses cracked/broken. And kitchen table top cracked and scratched (clearly dropped). *I have pictures of all of these damages. Unfulfilled paid work/Other: Your delivery driver (one worker) dropped my items and did not reassemble any of the furniture. A new local acquaintance I met here helped your driver unload the truck. There were also several delivery delays causing me to miss or rearrange work. Hopefully we can resolve this through movingclaims.net and further legal action will not be required. Thank you in advance for your cooperation. Ashley M. McDonough, MBA 5/10/19 I am having an impossible time getting Spark to reply to emails so we can move forward with my claim. I've asked multiple times for them to provide me with the required documentation and they are flat out being non-responsive. The broker who has been semi-useful up to this point is no longer being useful either. DO NOT USE GOLD STANDARD RELOCATION. Now that the move is done they have quit on their responsibilities to help me with things like claims. Furthermore they did zero vetting on this joke of a company (Spark Moving). Spark HAD a Facebook page but had since deleted since so many people fucked out by then we're communicating and organizing to file a class action lawsuit. Do not use this company. If you were one of the people talking on Facebook and want to organize a lawsuit let's exchange emails and move forward. I'm attaching the email I've sent multiple times requesting docume

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.

The whole process of moving out of state went great, until I realized I was missing a box. I filed…read morea claim, and am being told my claim was denied because I can't prove it. That is the stupidest thing I ever heard. I just want my stuff. Carmen, who handles the office end, will not answer my calls. I've asked the person who denied my claim, twice, if the driver was contacted and she won't answer my question, via email. I'm really disgusted.

We contracted with North American Van Lines to move our belongings from the northwest Chicago…read moresuburbs to Fruita, a small town in western Colorado. If you hire these guys, I will guarantee they will be breaking many of your items. While North American wrapped the furniture, we packed all the boxes ourselves. We spent hundreds of dollars for moving boxes, bubble wrap and other packing materials to make sure our items arrived safely. When the boxes were moved from our house into the trailer, they were in perfect condition. It didn't matter. Our items did not break because of the way they were packed in the boxes. They broke because of the way the boxes were loaded and crammed on the truck. When we contracted with North American, we specifically asked the salesman about items broken in shipping. He told us if anything was broken to take pictures of the broken items and the boxes they came in. Then file a claim using their online form which we did and the items would be paid for. That is not what happened. North American paid us $109 for a claimed $840 in damaged items. Then to discourage us from asking for anything more they said if we chose to, we could file for arbitration. They were also going to charge us $300 to file for arbitration to discourage us from further advancing our claim. North American is claiming that because they did not pack the boxes, they couldn't be held liable for any damages. They further claimed that there was no written notification made of crushed boxes at the time of delivery. The reason there is no written notification at delivery is the driver, who should have been supervising the unloading, was sleeping in the truck while another local crew that was brought in did the unloading. As for who packed the boxes, that is irrelevant because of the way the boxes were loaded. Even if North American had packed the boxes the same damage would have occurred. Having worked for UPS in the trucking industry I know there is a right way and a wrong way to load a truck trailer. Our trailer was 13-feet high. The correct way to load it would have been to stack boxes to build walls until the boxes reached half the height of the trailer. Then a wood platform is mounted across the trailer and more boxes are then loaded to the top. By doing it this way the weight of the boxes is evenly distributed and the boxes on the bottom are not crushed. When our trailer was loaded all our boxes were clearly marked with what was in them. Unfortunately, the crew member stacking the boxes didn't speak English so it is unlikely he understood what was in each box. He then built the box walls from the floor all the way to the top without using any wood platforms. As a result, all of the boxes on the bottom were crushed by the weight of 13-feet of other boxes stacked on top of them. Those bottom boxes are where all of our broken items were packed. Our trailer was 53-feet long. When it was loaded, all 17,000 pounds of our belongings were packed in the first third of the trailer. This left room for other loads to be delivered along the way. When we got to our new house we had to wait 10 days for our items to be delivered. Because of the excessive delay I asked the driver how many other stops he had to make enroute. He said there were no other stops. Our items went direct from Chicago. My point here is that if there were no other stops there was no reason to pack our items so tight. The box walls didn't need to go to the ceiling of the trailer. Had the load been spread out more the boxes on the bottom may not have been crushed at all. Buyer beware!