I am only giving a 3 because the 3 movers themselves were fantastic and efficient otherwise I'd…read moregive a 1. I will start off by saying we got a quote for our 2B2B small apartment to move around $600 total including travel fee. The night before the move they quoted me $1800 and I called and the lady said do not worry about that it's not right. we ended up getting charged over $2000 for the move AND we are missing boxes. I reached out to customer service and they said operations would call me back... I am still waiting. Just get other movers, what they did to us was not right.

Cheyenne and Johnny did such an amazing job! Super fast and friendly and went out of their way!…read moreWould recommend.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

This was my first time using this service. Customer service was amazing! They really worked with…read moreme on every problem that I came across. Example: I needed to change my move dates by 2 days it was incredibly easy to change it. Second example: I was having trouble opening and closing my box. I called the office and they sent someone out immediately to WD 40 it and show me how to correctly close the box. I wasn't completely bringing the handle over to the left. Third example: They issue safety vests to wear while you are loading your boxes. There are semi trucks coming and going with loads of our boxes and merchandise, so you need to be careful and the truckers need to see you. They follow rules for our safety and they do care. Make sure you wear your vest! It was easy to call and speak to customer service. Make sure you have your info ready so they can help you with all the details. I ended up renting 2 boxes from U Pack. My contents all fit inside a 12 foot moving truck that I rented from Home Depot. If you have a lot of furniture you may need to use U Haul to transfer your items. You DO have the option of having the boxes delivered to your home instead of the facility. It was less expensive for me to pack at the facility and transfer to the closest facility in my new state and rent a truck to haul the final distance. There are many options for you to choose from: Renting space in the semi, Having boxes delivered to your home to pack them up to 3 days in advance of moving or you can pack at the facility itself and save more money. The downside? Only getting a couple of days to pack is not enough time. I hope they change this in the future (two weeks would be better). The second downside was when my boxes arrived the Knoxville location didn't set the boxes completely on the pavement they were leaning against U Pack boxes behind mine that slanted them forward. When I opened the boxes all of my items came tumbling out due to the slant. This is NOT U Pack's fault, but the fault of the forklift operator who moved the boxes. I still give this company 5 stars. My boxes arrived quickly to the destination. Very few items were damaged. The customer service was wonderful. The workers from the office workers to truck drivers also really seem to like working for this company. That says a lot. I highly recommend this company for people who are moving by themselves, have to move quickly, moving on a budget, moving to another state or are even moving within the city. They also offered the best rates. They know what they are doing. Cut them some slack nothing is perfect. I had a couple small items that were damaged, but I had to expect that not all of my items would arrive perfect. Pack well and strap it down well. Happy moving.

Great communicatio. Cheaper and higher quality than U-Haul containers with zero delays at pick up…read more Arrived a week faster than promised. Only negative is that the container is tilted for transport, and no tie-downs are provided. Boxes were crushed from tumbling, though no damage to my items. I recommend Two Guys and a Van for the unload and move to your new home.

Enrique and his crew were fantastic. They were very efficient and took great care of our furniture…read moreand other items

Did $6,000 worth of damage - broke a cloud couch and 2 TVs. Also charged $3,000 for packing paper…read more Avoid these people.

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

The team at Lagrou is flexible, loyal and is committed to customer satisfaction. Their team has…read moreattention for detail and is forward thinking. A great partner to have to by your side, especially when your company is growing and changing.

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.