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    CubeSmart Self Storage

    3.0 (11 reviews)
    Open 9:30 am - 6:00 pm
    Updated 2 months ago

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    Island Packaging & Shipping

    Island Packaging & Shipping

    (26 reviews)

    I usually come here whenever I need to drop off any UPS or FedEx packages. The location is quite…read moreconvenient as it is between a Starbucks and Ace Hardware, which I frequently visit. The staff here are extremely nice and helpful.

    My Item, (a heavier glass item, that was fairly thick and sturdy) shipped by Island Packaging &…read moreShipping was damaged due very poor packaging. And although I stated the value in the request for a shipping quote, no coverage for the value was provided so I was only reimbursed for S100. I always state the value for a shipping quote, and I have never had a shipper not use the amount to provide coverage for damage, or otherwise offer the coverage if it is not in the quote. This is what you would expect, not that a shipper would ignore the stated value in the request. Island Packaging & Shipping blamed the carrier FedEx, but the damage was completely due to poor packaging of the item. I have had hundreds of shipments of antique and fragile items with no problems; this was not packaged well/safely. I understand that damage can occur due to a carrier, but FedEx is not at fault here - with the poor packaging of this item, it was destined to be damaged. I contacted Island Packaging & Shipping about the damage. They will respond to emails to get your business, but when you have a problem, they are extremely slow to respond and only after repeated emails asking them for a response. Regarding my damaged item, they stated the shipment was packed in accordance with industry standards for fragile items: 1 including a double-walled shipping carton rated for FedEx/UPS transit. The box was NOT double walled, it was a rather flimsy single walled box and was easily crushed, especially with the lack of sufficient packing material. 2 multiple layers of bubble wrap There was only ONE layer that was not sufficient 3 internal reinforcement There was none 4 air pillows to provide cushioning and prevent movement during transit There clearly was not enough if you were to rely on that, there was a lot of empty space that allowed the heavier item to easily move about and for the flimsy box to fail. Most of the pillows, over half, were deflated. The pillows didn't fill the void, and the item was NOT prevented from movement as shown by how the box was completely collapsed in. 5 packing peanuts were not used, as they are restricted in New York. Only Styrofoam peanuts are restricted, there are others available that would have protected the item. I requested reimbursement for my loss, but of course there was no response from them. They will not accept responsibility for their very poor packing that solely caused the damage.

    Cornell Paper & Box Company - Bubble Wrap

    Cornell Paper & Box Company

    (2 reviews)

    $

    Cornell Paper & Box saved us when we were in a serious bind! We are a new business that was…read moresuddenly mentioned on a popular website and instantly received a flood of orders that none of us saw coming. We called them panicked at 3:45 pm and spoke with Tony. He literally packed everything up and waited for us to arrive with a car 20 min after the closing hour! Now THAT is what I call amazing customer service! Our team was up until 7am packing orders- and thanks to Tony, and the team at Cornell Paper & Box, we were able to keep up with all the orders and get them shipped out. Their prices were even better than Uline! We are FOREVER grateful- we are now ordering from them for now on. THANK YOU TONY!

    We've been neighbors with Cornell for what... 14 years now? We've been using them since we moved in…read moreacross the street, maybe longer. So first-off, convenience is a HUGE plus for us, but overall, it's the personal aspects of dealing with this family owned and operated business that really cinches the deal. For the most part, they have everything we need in terms of our packing supplies, but if they don't, --even if they can't get it-- they're more than happy to direct me to a manufacturer who deals in whatever corrugated product (and more) that I'm looking for. For me as a small business owner, there is true value in finding another business who can deal with me as a small operator with as much attention as (I assume) they do with their larger customers. Don't even get me started on the Red-Box, Blue-Box gummed tape.

    Logic Moving Company

    Logic Moving Company

    (9 reviews)

    This company is one of the best we've ever contracted in 35 years in which we moved at least 15…read moretimes. We were moving to the DC area from New Haven and had a tight timeframe for moving. They were on time on moving day. Charles, the owner was very accommodating to our multiples requests. The staff was always nice and professional. Packing, loading and unloading times estimated by them were very accurate. Most importantly everything arrived to our new home in very good condition. The price was very reasonable and competitive. The quality of the supplies they used was excellent. It would be very hard to beat this team in quality, professionalism and price.

    I'm very sad this poor review is necessary; I really wanted this to work out. But, I too, had a…read moresimilar experience as Cheryl and Mario. Charles the owner and his crew are super nice guys. They're awesome. I loved the idea of supporting a young local company working their butts off. And, that they did. They worked hard; it was a long day. But, if you're move is emptying a storage unit, or office equipment, or any space other than a household I'd say these are your guys. Strong, funny, relentlessly hard working, great attitude and commitment. What they are not is competent. If you want them to get near your household furniture and goods, I'm suggesting you find another company. My move did not go smoothly. In the end all of my items did eventually reach my new place but not in the first shot, nor on the same day. In a series of frustrating understandings/mistake what you agree to at one point in the day will not be what happens at another point in the day. All agreements seem to be fluid. When you ask, "what happened?" there's always a "well, such and such came up." Transparently obvious and behind every reason is: poor planning. Whatever Charles' crew thought would work, didn't work. To Charles' defense he did rely on information he received from his crew when he was off site, but the responsibility is still his to accept the crew's misinformation when it doesn't pan out. So, I get it, these are just things that happen and I'm still all for this small company. Our flat agreement of a rate got tossed in the trash; he's gonna pass on his financial errors to me. I say, "no, but I'll split it with you." What am I gonna do?; they still have a truckload of my stuff. I'm from the Midwest where a handshake and agreement is a rock solid bond, anything that's my fault is mine to eat. I'm a freelancer, too. If I misquote, or grossly underestimate, I do not go back to my client. That being said, now I want to mention the household. I have one mid-century piece that I pointed out that I wanted securely blanketed and taken care of and Charles showed up to personally wrap it himself. It travelled well and was unharmed. But then, Charles left. I discussed with his crew a couple of other vintage pieces to be packing-blanket wrapped, also. An Oak filing cabinet, a 1989 Stickley chair and stool, and a 150-year old Shaker rocking chair. They wrapped the filing cabinet and the Stickley chair. 2 out of 4. I watched the rocking chair come off the truck unwrapped at my new place and looked it over - it had one gouge but I wasn't sure if that was there before. Things stacked in the new space and got deep. It was about 11:00 pm and the crew still had a 3 hour drive back, so I did everything I could to tip them and get them on their way. I trusted that they would have told me if anything had been broken. That trust was a mistake. It was about 2 or 3 days later, getting through the stack, when I picked up the Stickley stool. It was broken. Google Stickley furniture and note the price and then note the build. They're built like tanks. I cannot possibly fathom what kind of force it would take to break that stool inside the truck.(see photo) When I asked Charles what he wanted to do about it, he texted, "...the movers confirmed it wasnt done by them and they confirmed before they left." Charles was lied to. Whoever took that stool off the truck made sure it was buried and not to be discovered until later. Charles has offered me $40 to repair the $700 stool. And, I agree with him, it can probably be repaired, but that's not how vintage stays vintage and retains it's worth. This isn't a stool from Ikea. This is an heirloom; it can only be sent back to Stickley to be repaired and that's gonna cost a fortune. I am the third reviewer to point out that Charles does not accept responsibility for his or his crew's errors. He's convinced he does, but, he doesn't. By offering $40 he can sleep at night believing that's integrity and stepping up - it's not. If Charles wishes to do households he should be able to look over a room and spot the Stickley, spot the Shaker, spot the mid-century, spot a real oriental rug, spot the maple and the oak, and tell the difference between Ikea and Henredon. He should be teaching his crew, too. In my experience, he does not have that knack. Now, if you think that I got what I paid for you'd be wrong. Charles' quote was in the range of all the others. I wanted to support him as a small, local business. And, again, I really liked the guy. I specifically said to him when we reviewed all my stuff, that I don't care about the money, I care about the items, so do it right. We agreed to a price and that was that. We both lost, but only one of us is culpable. I cannot recommend Logic for households.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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