Tessa was great to deal with & was very knowledgable. Made leasing a storage unit very easy.read more

From the owner: Residents and entrepreneurs in Clinton, Connecticut, seeking out self storage have found the right…read morechoice with MJM Self Storage of Clinton. Along with renting storage in various sizes, you can choose from heated or standard storage. Search selections on our website today.

Staff is great and very helpful with questions/ Concerns…read more The storage unit is clean and neat.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 47 Spencer Plains Rd is no exception. Our Old Saybrook storage facility offers a large selection of unit sizes with convenient options like climate control. Located near Spencer Plains Rd and I-95 onramp, we're trusted by neighbors in Essex, Old Lyme, Westbrook, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Started off at the Niantic Storage Place facility. Had to immediately move out to the Essex Storage…read morePlace facility as owner/manager did not reserve the correct units requested. Resulted in moving into Niantic, stuffing, into a too small unit, followed by having to move to correct space available in Essex/Centerbrook. This was exhausting, stressful, expensive. Nearly 4 yrs, $13K later in fees, it was discovered after seeing pilfering going on in a neighboring unit and looking deeply into the very back of my unit, that items were moved about, a furniture item was damaged by HVAC unit tubing leak onto a wood buffet in meticulous shape, expensive to fix! Another + $1K (repair) and a hallowed out work area seem to be made in the back, out of sight. Many missing items, open boxes and empty boxes, missing and strewn about etc. Shocking to me. BEWARE. Nothing was offered for coverage for OBVIOUS photographed water damage/condensation, missing items/ stolen, nor explained. Manager / owner refused to address, as he would not come to the unit to view. Bullies, screams and yells. Extremely unprofessional and uncaring. Coats chewed by rodents, items smell of mold and mildew. HVAC seems inconsistent in use, not as effective as should be. Rodent traps evident all over building don't work, coats covered well where chewed at bottom hems. Double billing took place repeatedly. Note: ALL Locks can easily be manipulated in mere minutes, see the Net and local hardware store pros if you don't believe. Tried repeatedly, over and over, to work with CJ over the years, didn't help at all. Things got a little calm in the middle of the term but he has always been extremely difficult, hostile, angry toward me when any problem was surfaced from the start. CJ attempted to lock me out of the facility for my "paid in full" unit in the end. What happened at the end of term, my extreme urgency and desire to vacate immediately, could've never been anticipated no matter how bad the relationship had gotten times, its been heartbreaking, behaviors felt very threatening. Others at the facility asked me about missing items over the years too, questioned me and the "goings on there." There was also a water leak at the garage bay door that flowed into a smaller unit I had in Essex causing me to move to another unit in this facility! Items were NOT kept secure, not returned at all or as stored, nor kept from premises damage and theft. This is our world now. Desperate times. Very upsetting to have your belongings taken. We know exactly what happened at Storage Place in Essex, under the management and supposed owner. Please make sure to carefully secure, photograph and monitor your belongings if you decide to utilize this business. Proceed at your own risk. Good Luck to ALL!

From the owner: Conveniently accessible climate controlled units that provide a safe and secure place to storage…read moreyour personal items.

Worst move and worst customer service ever. Salesperson didn't ask enough questions about items…read morebeing moved. They said they would.pack items and when they arrived to pack up items I was informed that it would cost more. So I agreed to pay. The person in charge was rude and ignorant and just blaming me for all the items. The company put the items into storage and I was charged for that, that was fine. Then it came time to have items moved to new location. The man in the office wasn't professional at all telling me the dates and times he could move the items. Not really accommodating me. Then he was rude about the fact I had to arrange funds before the move. Then the items arrived to be moved into storage unit and home. Well pictures were broken, a folk art piece broken, china cabinet damaged on bottom, then come to find out pieces left behind because they decided to put some pieces into another part of there warehouse. No idea why, he gave excuse that the warehouse manager wasn't there to help sort. So I asked to have those pieces delivered, yet again he told me when he was going to do it. I was to be thankful he wasn't charging me for storage. So in the time that passed lost a tv, a new bbq still in box, hardware for putting a bed together, a very large painting, smaller painting done on driftwood, then I was given a tv not even mine. So again I asked him for my things. He said that now I have to file a insurance claim. He was to send out the forms, that was on march 17, 2021. Still no forms, then he said he mails forms every two weeks. Weird business practice. So I started unpacking items. Pieces missing on crystal decanters, crystal bowl broken, a pair of victorian cases damaged. That was only.in three boxes much more to unpack. These people don't care about your items and are just rude and ignorant. I think the man in charge should be fired and if he is the family man running this business should be shut down permanently. Never never never do business with these people I paid over $3000.00 for a move from ct to rhode island.

I cannot recommend these movers. The salesperson did not ask enough questions to find out how much…read morethere was to move; was in a hurry on the phone. After the move, no one mentioned the following: a hi-riser bed was dis-assembled to move and not re-assembled after, just left with parts scattered on the floor; significant scratch on piano bench; plug for floor lamp missing making it unusable; a carton was left in the basement and not moved; other minor scratches and smudges.