Good service here. They get it done for what you would expect on shipping, printing and shredding…read more They are tucked away and sometimes forgotten in that plaza because it's away from the Trader Joes/ABC store/Bkd that brings folks in.

Sorry, but Sham needs to be there or place goes downhill quickly. Today's experience was as bad as…read moreit can. Got there before 9:00 to be 1st customer, I was. Started out fine. I asked for same print work I've done 5 times in a row, and handed over USB where the file was. After staring at screen for several minutes, I walked away to let employee concentrate. Not another word was spoken. Other customers came in, several really, employee engaged them 1 after another. No words spoken to me. After 20-30 minutes and 5-6 other employees, I asked for USB drive back. Was given to me, wordlessly, and I went across the street to UPS, got my 5 copies printed, easy as can be. Need Sham back, or Sham to do some training.

Gave one star only because there isn't a lower rating. If you want your rate raised by $20+ every…read morecouple months then this is the place for you! In the past year, our rate has gone up three times and an additional time if you count them adding a fee for online payments. Even though their rental agreement states they need to provide written notice of policy changes at least 30 days in advance, they added the online fee and 30 days later sent out a notice. I don't think that's the intent. Want to avoid this and pay in the office? Nope, they closed the front office too. Their idea of climate controlled units is turn the thermostat off or set it so the inside temperature is acceptable at 85 degrees. Need help on-site? Good luck, there isn't anyone there anytime I go. When the office was open, they were always on a lunch break regardless of when you needed them during the day.

From the owner: If you've been searching for stress-free self storage in Sterling, Virginia, your search ends at…read moreSelf Storage Plus. Our team of dedicated storage experts will help you find the perfect solutions for all your storage needs, whether you are reclaiming your guest room, expanding your small business, or making room for a new baby. We offer a wide range of storage options, from small climate-controlled units perfect for important documents to large drive up or climate controlled units that can accommodate the contents of your home during a move, or your entire business inventory. We offer month-to-month rentals, so you choose how long you need to store, whether a few months or several years, and you can downsize or upgrade with ease.

This company located in Leesburg VA moved us to our new location 2 1/2 hours away. We have never…read moremet a crew more pleasant, accommodating, quick, efficient, and capable. Excellent company. We can't say enough.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

After submitting my proof of Liberty mutual insurance for a small RV trailer at least three times…read moreI was charged $14/ month without my consent for 6 months. My trailer was damaged in the fall at the storage space provided. Strong winds and a tree that was not not trimmed damaged the roof and the local management claims that is my fault and on my insurance. Even the employee said, "I mentioned this several times to the manager, but he won't do anything." The employee moved me to a different spot, and then I had to move back because that one was taken. They trimmed the tree and I moved back to the original spot. My spot was surrounded by 3 snow trucks that fills both sides of there spots and it was way more than difficult to even get out, let alone try to back-in. The so called manager is a complete smart-ass and has absolutely no customer service, unless you consider being told NO and wishing your storage needs were met elsewhere.

Be very leery of this place! We ended service with them in July and removed our trailer. They…read moresent a notice of lien in September. This placed used to be well run but the new management is atrocious. AVOID THIS PLACE!

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

Right on time. The guys were professional and so helpful. Asked questions when they were unsure of…read moresomething. I appreciated that. Knew what they were doing and did it well! Great price too! Would highly recommend!

Just amazing! I highly recommend them. Very punctual, super…read morefriendly staff, try them out for yourself.

Exceptional! Hardest working crew I've met. They moved us twice in one year. Experience was…read moreconsistent -- they work hard, they help with everything, they are courteous and treat your goods as if they owned them. Alex and his wife worked with us as our schedule was very fluid. I think I changed the dates and requirements 3 times and they accommodated my needs HIRE THESE GUYS - THEY ARE WORTH EVERY PENNY

I used American to move my 1 BR apt into a 2 BR from Fairfax Co to Arlington back in JAN 22, and…read morethey were fantastic. Easy to communicate with, prompt, and graciously helped me pack my last few stray things that hadn't made it into boxes. Owner Alex and 3-4 additional crew worked super quickly though were careful with everything and everyone was kind. Rate was competitive and easy to understand by interacting with them via Yelp (I used the Project feature to find providers, which is a great function). Hope to use them again for a next move!

Was referred to All Awesome Movers on a Facebook group and Gina contacted me immediately after my…read moreinitial inquiry. She was professional, friendly, knowledgeable, and patient (I changed my destination address once lol). The price quoted was reasonable; I was offered 2 movers or 3 movers (different prices of course). I picked the 3 movers and I'm glad I did! The team showed up shortly after 8a (though to be fair the email said between 8 and 9a). They came with a 26 foot truck, shrink wrap, furniture blankets, tape, and bubble wrap. In all it took about 4 hours to move me from a 2nd floor 2 bedroom apartment to a 3rd floor 2 bedroom down the road. They really are workhorses - somehow they were all able to trek up and down the stairs repeatedly without seeming winded at all (which is incredible bc I went up and down the stairs without anything over 8 pounds yesterday probably 46 times and was EXHAUSTED). I'd highly recommend AAM for their care, expeditiousness, fair price, and friendly service!!

I hired this company to move a very large and heavy dining set and a server, as well as some other…read moreitems. The guys that came were very polite, but would have destroyed the server had I not intervened. The top of the server was a single piece of slate stone that was incredibly heavy. We initially thought that it was attached to the piece, but when it was tipped to put on a dolly the top started sliding. Despite the sliding, the movers tried to continue to put the piece on the dolly with the slate portion supporting the rest of the piece. I had to stop them, make them put the piece back on the floor, and move the slate piece separately. If they had continued, the slate would have cracked into pieces. They tried a second attempt at putting the piece on the dolly. The bottom of the piece had no cover, so the only thing that would have supported the piece on the dolly were drawers. I had to stop them again before the drawers were destroyed and the rest of the piece was damaged. I have no idea how they could not see that moving it the way they were attempting was not remotely possible. Then they tried a third time, with the back of the piece used as support. The back of the piece was a 1/4 inch thick piece of plywood, which would also have been destroyed had they continued. In the end I had to convince them to carry the piece to the truck by hand, which they did. Unloading was much easier and they handled it well. Again, the items were extremely heavy, they worked hard, and were very polite. But I would not trust them to do a move unless they were supervised for heavy or high value items.

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.