I was generous in giving this 2 stars. I know my experience should not be a reflection of the…read moreentire company because I read many great reviews before feeling confident in choosing them. However, my experience was not so great. For starters, many items such as glass lamps, glass tables, and high dollar framed photo did not even get "wrapped" or "packed". They were just set into the truck and later set into my storage unit. The movers were reminded that items such as a living room rug and framed photo were to be packed, yet they were trying to rush out so quickly that they tried to leave so many items behind. The process was slowed down due to phone usage and standing around/waiting for direction. Not to mention it took THREE movers 6 hours to move a 'mostly packed' 1 bedroom apartment into the moving truck. I had everything ready, sorted out and most packed and it still took 6 hours. Which resulted in having to unload the items the next day. I can only hope that my items were properly taken care of when I wasn't looking because what I did see was not very pleasing. My things definitely took a little beating. No matter if your furniture is high dollar or not, movers should handle YOUR furniture/items with the same care. My bill came to over $2600 but after speaking with the manager, even he realized that took entirely too long for 3 movers and took 2 hours off my bill which brought it to $2100. It was still high for the quality of the move that I received especially it being a mostly packed one bedroom apartment, but sometimes you have to take a loss. Like I said, I do think the company is probably great. I just didn't luck out with the best experience.

I rarely leave negative reviews, but my experience with All My Sons Moving - Charleston on July 2…read morewarrants one. Unfortunately, Yelp requires me to select at least one star to submit this review. If it were possible to leave zero stars, that is the rating I would give based on my experience. I paid over $1,000 to move less than a full apartment to a storage unit located just eight miles away. For that price, I expected a professional, transparent, and efficient moving experience. Instead, I experienced unclear pricing, unnecessary delays, questionable staffing decisions, and a level of service that fell well below my expectations. I was quoted for two movers, yet three movers arrived. I questioned this immediately because I did not want to incur additional charges and was assured the third mover would not affect my cost. However, my final bill included unexpected fees that differed significantly from what was quoted and discussed beforehand. To make the move as efficient as possible, everything was organized, labeled, and ready to go. It wasn't even a full apartment move. My boyfriend and I also helped move items to save time, even though customers shouldn't have to assist after paying for professional movers. At one point, one of the movers even offered my boyfriend their dolly to move items himself. Despite our efforts, it still felt as though we were paying for inefficiency. It also became apparent that if an item wasn't specifically listed beforehand, moving it was treated as an inconvenience rather than part of providing quality customer service. The most concerning issue was staffing. The company knew in advance that my apartment was on the third floor, yet they assigned a mover who openly stated he was on work restrictions following an accident and was not supposed to be repeatedly going up and down stairs. Another mover also mentioned having back issues. I genuinely sympathize with anyone recovering from an injury, but knowingly assigning employees with physical limitations to a physically demanding third-floor move raises serious concerns about management's judgment and the level of service customers are paying for. The inefficiency throughout the move was especially frustrating because I was being billed by the hour. There were multiple lengthy breaks where the movers literally disappeared that unnecessarily extended the move. At one point, one of the movers sat on the floor of my apartment for approximately six minutes using his phone instead of actively working. The crew also left my apartment before I did to travel to my storage unit using the same route, yet I still arrived before they did. When all of these delays and breaks are added together, they significantly increased the total time. As a customer paying hourly rates, it left me with the impression that my time--and ultimately my money--was not being respected. Finally, the packing of my storage unit was extremely disappointing. My belongings were placed wherever there was available space with little organization or care, rather than being packed strategically to maximize the unit or better protect my items. It felt rushed, careless, and far below the level of professionalism I expected. For over $1,000 to move less than a full apartment only eight miles, I expected honesty, transparency, efficiency, and care. Instead, I received unclear pricing, unexpected fees, avoidable delays, poor packing, and an overall experience that fell far short of the company's reputation. Based on my experience, 0/10 and I DO NOT recommend All My Sons Moving - Charleston and will NEVER use their services again. Use at your own risk.