Kristinia the property manager is amazing. she made a difficult move so much less stressful. Didn't…read moremind all the phone calls. went out of her way to help. Definitely recommend.

No. We were so excited to find this place. It's super clean and safe. But we were lied to about…read morethere monthly rates. Apparently we got a promotion that was NEVER disclosed to us. Our rate tripled after four months. We went in to ask what happened. The lady was so rude. She told us her own employee were misinformed and it was our fault we didn't read their contract. Well ma'am. We didn't thjnk we had to reverify the rates YOUR EMPLOYEE TOLD US Horrible. And the rates are ridiculous.

https://slate.com/business/2025/01/self-storage-price-increases-28-day-billing-unit-sales-facility-m…read morenagment.html 213% rent increase in four months. Avoid at all costs even if you have to drive across town.

The manager, Mike M. is terrific. Always helpful and attentive. And know his product. A true…read moreasset!! He will help you find what storage spaces you need ! Nice, clean facility and well managed.

This place has been a godsend while we house hunt. It's clean, well-priced, safe, secure and the…read morestaff goes above and beyond to help you pick the right unit and get situated. They also offered to let me switch if after move in I needed a different size. Furthermore, the storage units are very well air conditioned, there are multiple bathrooms in the facility and the bathrooms even have changing tables. Mike was amazing and patient with me. He has helped me on multiple occasions. He also insisted on ensuring I knew how to use all the codes for easy access. This is one of the rare occasions where I wish I could give a sixth star.

These guys are great! They have fast reliable full service. They have done several jobs for me…read moreand I will use them again. I highly recommend their services for all of you moving needs

From the owner: We provide company quality moving services and customer care at affordable prices no job too big no…read morejob too small

Michelle was very helpful adding my additional two units! I rented my first 3 years ago…read more.. Thanks again!

I recently moved and needed a storage space. I found this place near my home. It's clean, and…read morepriced decent, and secure. I was extremely stressed. Kerry one of the main people working, he was very helpful, he answered all my questions, I needed a broom for a mess I made, and in the end I laughed. I felt less stressed when I was done.

This company are scam artist!! We purchased a storage unit from an online auction site. We paid in…read morefull over the phone, when we arrived to pick up the unit they had another facility lock, with a tag out label (which states they have secured the storage unit and accounted for everything). After a 2 hour drive one way, 30 minutes on hold, only to find out it was broken into and more than half of the contents were gone!! Terrible customer service. Please do yourself a favor and choose somewhere else to go. Reply to Steve, Where in that review did you see we got a resolution? The only thing we got was a waste of money and time. Your staff or yourself... are thieves!!

Be careful! They are upcharging their units often - a 10x10 is not at $278 per month - their…read morecompetition is at $136! Plus this building had units that were broken into!. No one on site - all electronic ......

Sandra is the best part of coming here. She is warm and sweet every visit! She is the property…read moremanager and I am going to be so sad when she leaves! Love you much Ms. Sandra!!!

From the owner: Lane Properties of Charleston, LLC is a full-service Real Estate and Property Management company…read moreserving Charleston and the surrounding areas for over 50 years. We proudly operate several self-storage facilities located in Mount Pleasant, North Charleston, and Johns Island, and specialize in commercial and residential property management. We pride ourselves in being a small, family owned and operated business that provides superior service and a community-focused demeanor. We work with our partners and investors in analyzing, acquiring, selling and managing commercial real estate properties with the goal of realizing their full potential. We are here to help your business flourish, your move go smoothly and to help you find your dream home!

It is a great facility. Storage units are easy to access, clean and safe. Amy was very helpful.read more

Excellent service and most easy to work with. Cheerful snd helpful staff, and the unit was clean…read moreand ready. Altogether a good experience.

I rented a storage unit at the Go Store It Gregorie Ferry location in June 2025 at $66/month. After…read moreonly two months, I received notice that my rent would increase to $100/month, more than a 50% jump. Hitting a brand new tenant with such a steep change so soon is unreasonable and unfair. On top of that, they are nearly impossible to contact. Calls go unanswered, and getting a timely response is extremely difficult. While the facility itself is fine, the pricing practices and lack of communication have left me feeling taken advantage of. I would not recommend based on this experience.

Very unfortunate to think you can rely on a business to have integrity and do the right thing…read more However, such is not the case with Go Store It. I have been a loyal tenant for years. I was given a rate increase after my first year and called immediately to negotiate. I was kindly given my original move in rate. Fast forward a couple years and I was in need of a larger first floor unit as I am a disabled veteran. After one month's payment, my rate increased $122. I called again immediately to negotiate said increase. I was told it was for inflation, security, and building improvements. I go onto the website to act as a new customer, and my same unit is listed as available for $21 less than my current rate. This is a difference of $143. This is not inflation/improvements or security. This is abuse of contractual power; placing tenants under legally binding agreements with fine print allowing Go Store It to inflate prices as they please and leave consumers in a pinch to move in and forced to move right back out due to affordability. This is not an ethical business model, and consumers should not be treated in such a manner.

We used these guys in the past and had good service so we hired them again earlier this summer to…read moreload/pack a 28' upack.com semi trailer for our move. When they couldn't figure out how to use the ramp that came with the trailer it should have been a red flag... they decided to load the trailer without the ramp, just lifting everything up. Odd, but not a big deal for me. We bought/provided over 60 moving blankets and a dozen paper pads for our furniture to be wrapped up safely. Part of the labor we hired them for was to wrap the furniture with these pads. They wrapped a couple of pieces but didn't really tape the blankets around.. just a couple of loops of shrink wrap and they called it done. We started seeing them move furniture out of the house unwrapped and when we questioned them, we were told they were wrapping the furniture in the trailer, that they had taken a bunch of the blankets out already. We were basically told to relax, they had it under control. We didn't rush the guys.. they were getting paid by the hour so there was no reason to rush, but they were done fairly quickly. But not after almost punching a hole in our drywall when they lost control of a dresser coming down the stairs. I had to run to Lowe's to pick up stuff to patch the multiple large dents (not dings, dents!) in the drywall and they didn't offer to cover that. Not a huge deal... it was like $10 in stuff from Lowe's. Fast forward a week later and the trailer is down in Florida ready to be unloaded. I opened the door and found a couple of broken ceramic pots laying up against the door. Ok, not the end of the world... but they weren't wrapped at all. Then I saw stacks of blankets... many of them still in the plastic wrap that they came in (new, unused). Then I noticed we had furniture that just had a blanket draped over it but not even secured to it. There were grease marks on furniture where they were resting up against garage tools -- with no blankets around the furniture at all! My $3000 pottery barn sectional couch was even being used as a prop to hold up a bicycle... by the pedal (see picture!) To this day I have no idea how the bike pedal did not puncture the fabric of the couch... but it only dented it. A miracle. There was other minor damage to furniture... dining room table legs unwrapped banging up against each other. Really.. .nothing between them. Why wouldn't they use the blankets we had available for them to use?? Another questionable choice was leaning a concrete bench end up against my leather sofa with nothing in between (see picture!). Even the sofa cushions were taken and wedged between the wall of the trailer and other furniture.. leaving grease and other dirt on the couch pillows and cushions. Oh and they broke a leg off of a dresser... and i had a sign taped to the front saying it had a weak leg. Didn't matter, apparently. Long story short - everything that we packed and boxed up made the trip just fine. But the things they were paid to wrap up and load were haphazardly put in the truck, unwrapped with blankets even though we had 2 dozen left over unused! They were just straight up lazy. You can use these guys to move you into a new place or unload some heavy equipment.... but if you care about your furniture and goods then I wouldn't recommend them at all. I stewed about this for a while trying to decide if it was better to just keep silent and leave no review or to speak out and warn others.

This is an outstanding moving firm. David Rojas and his team moved us from Mt Pleasant to…read moreGreenville. Their service and teammates were very efficient and courteous. We had nothing broken and they were so very easy to work with. Even if moving within South Carolina this is a great choice. It is hard to find such a professional firm. Top notch.