I put in a reservation for a truck the week before I went to pick it up. Everything went great. I…read moreanswered all their questions. Gave them my card information. No problems. I showed up to pick up the truck. Everything seemed to be going fine and then they asked for a third phone number. I didn't have a third phone number to give them. They argued, and I explained to them that I had nobody that wasn't at work that I could give them a phone number to. The manager decided to cancel my reservation and send it to a place that 2 single white women should not enter down in Cleveland someplace. There are other rentals closer that he could have chosen. When I called customer service (while I stood there in line) they told me that there were other forms of ID he could have asked for. All she asked for was a phone number. He did not give us any other options. The woman at customer service said there was a list of things that pops up. When that phone number request pops up. He could have asked for any of those things. And we actually had a couple of them. The way he spoke to us was condescending and rude. I was at that location 2 weeks ago, rented a truck and a storage space, had absolutely no problems. The people were so friendly and went out of their way to help and get me what I needed. I will never go back to U-Haul again.

Ive rented here multiple units and trucks here. Every time they increase my rent within a couple…read moremonths of me moving in. Im not local so there is nothing I can do to relocate my things. I will call and they will act as though it was unintentional and make some effort to make it right. Its bad business. High staff turnover. It is clean, neat, climate controlled, good hours for access, and a one stop shop. I doubt I will be back here for a unit.

Judy at the front desk was so helpful when I came in to rent a unit! She is very friendly and made…read morethe process easy!

Terrible experience. Had issues arise with each phase (move out, storage, move in). Just as…read moreimportantly, when issues arose, did not feel they were handled well and felt like we had to spend a lot time dealing with getting things addressed. As someone who has moved a few times over the years, this was the worst experience despite being the shortest move. Addendum 3/4- Thanks for reply Beth. That being said, it's important to recognize the resolution was that we were given a final decision and told by the GM no additional consideration would be given despite our concerns. If something has changed please have the GM or a member of your team reach out to us.

Corrigan took really good care of me in my move. Their virtual quote was quick and easy. The team…read morethat packed and moved me were professional and courteous. Their home office called several times to see how things were going and answer any questions I might have. Moving is never easy but the team at Corrigan made it as pain free as possible. I would definitely use them again.

When I first started my journey here the manager was Jeff. He was amazing! Then I've dealt with a…read moreCory, again amazing young man! And, now I've dealt with Britney and a Shawnee today! If you're looking for great staff, clean facility, and over all care concern and professionalism, this is your place! I cannot be happier!

terrible service. stayed only first month, the place is dirty and employees are very unprofessional…read moreand 90% of the time you'll never be able to get ahold of someone... I do not recommend

Very nice people to work with. Warm and enclosed. Lots of spaces to choose from. I think of all the…read morestorage places, this was the nicest to work with.

Great communication and estimate. Friendly and professional team. I actually used an online…read morecalculator to gauge time, boxes and price. They were very careful with all of our things. They safely and efficiently packed off items like floor lamps for easy transport. They put everything in the rooms we wanted. We ended up giving them a tip because we were so grateful. Highly recommend this company

Although they were late due to a drop off, Mike informed me before the arrival time. The two men…read moredisposed of several pieces of furniture, dropped a piece of furniture off at a friend's house and did a great job of unloading the truck. I really appreciated their concern and patience as I was downsizing. I would not hesitate to recommend them to older people and persons settling an estate. Well done Mike and company

Very professional and nice. The owner came out and did a very fair estimate. He was upfront about…read moreany costs and helped me figure out how to save money. I did not feel like he would cheat me at all. The movers were extremely polite and efficient. They completed the job in a very quick amount of time and were very considerate of our stuff. I would highly recommend them to others.

This company is outstanding. They have moved several of my family members many times over and are…read moreextremely kind, courteous, safe and go above and beyond the scope of work every single time. The owner and his group of guys helped me assemble furniture, and even offered to help me fill in some of my old furniture dents (that I caused!) with their stain pen. They are so fast - literally run up and down steps, very safe - never a dent or scratch in the wall, and very logical and methodical in their approach. I recommend them to everyone I know. Further, their pricing cannot be beat for their quality of work. They can pack up your things, store them, and then move them to your new space. Truly makes moving easy!!!