I had great experience from start to finish. Rob was extremely helpful and always friendly and…read morealways remembered my name. Would definitely rent here again!

We have had Power Self storage for over a year while we were buying a new home. When we finally…read morepurchased a home and started moving our belongings from this place, we discovered our unit had been invested with TERMITES. We definitely did not have termites before moving our stuff in there and now we had to throw out loads of furniture, Christmas decorations including my brand new Christmas tree, and priceless paintings my husbands deceased grandmother made. We also had moved boxes to our new home before realizing there were termites in our unit and now have to pay to have our new home treated to make sure we didn't accidentally bring the problem home with us! The facility is taking NO responsibility for this even though this is definitely their PROBLEM! We even paid monthly for the extra renters insurance and it is not something their insurance even covers! When confronting the facility with this problem they basically told us we were out of luck and they don't protect their renters and that's why they suggest the insurance WHICH DOESNT COVER THEIR LACK OF MAINTENACE AND CARE!!! DONT RENT HERE!!!

Just to let ALL the tenants know, they rented to a woman who brought rats into the facility and…read moremost likely your stored stuff will have rat feces all over it. My daughter is currently moving her stuff from a second floor unit, management came and looked and KNEW EXACTLY who the person was because they already kicked her out, yet they didn't notify ANYONE!!! If you see this, you better check your unit!!!

Beware!!! They lure you in with great rate, then once you get all your belongings stored...BOOM!!…read moreSuddenly your rates are increased by $80 a month!! Total scam artists! EDIT: After customer service responded my husband went to the office and spoke to the Manager on Duty. She felt like she did us a favor by taking $28 of the increased $80 off. So, expect at least a $50+ increase after your move in from your "promotional" rate.

Sales rep was misleading, said it would fit a four bedroom house AND 60 boxes. Arrived to find it…read morewould only hold maybe 60 boxes. Waste of time.

Deborah was amazing and very helpful. Facility was so clean and well maintained. An overall great…read moreexperience.

This was surprisingly very easy to book a unit. Pay for it. And communication was TOP TIER!!…read more The space I chose makes me feel my belongings are safe,secured & air conditioned It's a very convenient location and easy to get in and out Thank you

Alex was extremely helpful and friendly. Best customer service I've had in a while! He alone made…read moremy experience a 10 out of 10!

This facility was previously named "Watchful Eye Self-Storage" (when I began renting here), and…read morealthough the ownership has switched over to "Storquest Self Storage", the management has, thankfully, not changed. Not only are Kris & Jim extremely personable, but they are well versed with what it takes to run a secure site. Further, they continually attend meetings/seminars with regard to storage site security and best practices. As a somewhat picky customer, I had questions as to why there were application steps that seemed beyond what I had run into at previous storage facilities, but once explained to me, I was totally on board. Basically, if you're a dirt-bag, don't even bother applying. Jim & Kris do an excellent job of filtering the clientele to limit rentals only to upstanding citizens. This is extremely reassuring. Especially if you don't check your storage site very often. I've only very recently ended my storage rental (no longer needed the extra space), but even the check-out process was as smooth as can be. If I find myself needing storage again in the future, I will definitely be looking for Jim & Kris! In my over 10 years at this facility, I never had any issues, and with the units being climate controlled, I never had to worry about my trinkets and heirlooms baking in the AZ heat. Additionally, the coded entry and exit system also seems efficient and maintains accountability. Top notch peace of mind at a very reasonable rate ...

Update: I wish I could say better, but even the sudden "change of heart" attitude I got from the…read more[manager?] woman that usually tends the administrative end upon trying to vacate still left me feeling like this ended sourly. I had called a month ago to notify my card for auto-debit has been updated, and also to give ample notice of the date I'd be vacating. No prob. Until I get a voicemail saying my payment was declined and I was now charged a $15 late fee. I called to clear the issue- I was met with quite a hostile response. After keeping calm & trying to reason, I got the fee waived. And I appreciate it, even though I do think my new card information was not properly updated. All is well? Upon trying to vacate, my access code was repeatedly denied. She finally opens the gate for me when she sees the moving truck. All is well. Until I can't get out. Magically, the gate opens as I get out & start to walk inside. I don't think any of it was an "accident" or "faulty keypad". To top it off- the movers happened to get a snapshot of the WATER DAMAGE inside my unit. Which, we also noted, compromised my belongings I had stored in there. You could say I am a bit less than pleased with how this ended. No one should be treated rudely for vacating a unit. And, the fact water damage occurred isn't leaving me feeling very confident in recommending or ever opting to re-rent in the future.

This storage facility is incredible. Having 24 hr access to the storage unit is what I love. The…read morelast place closed at 9 pm and I was locked in and it took a while for the person to come open the gate. The customer service is awesome too. Their security system is high tech and it's very clean and well designed. Huge units for RVs and boats or anything else.

Great Place to store a boat...... Super friendly and secure…read morewhich is nice to know when your boat is there

Just found out that the manager Genesa (so?) is no longer there and that means as soon as the…read moreweather cools down I'll need to look at other storage options because she was the best manager this location has had and really the best thing about that business. They consistently raise the prices up more than once a year and there's not sufficient parking.

I wish I could leave this storage facility location negative reviews. I started using this location…read morewhen it was an Extra Space Storage and I loved it. The prices were decent and my pay period was set up mid month. US Storage took over, changed the pay period to the first of every month and now if I'm even a day late, I'm charged a very expensive late fee. I called to try and talk to someone about the pay period changing and was told I should just try to pay two months early or months in advance. Unfortunately I'm not in a position to pay almost $600 for a 10x10 space. I've just had to pay the late fee pretty much every month at this point because I relocated to the Tucson area temporarily for my fiance's job (I work from home). We will be back in the Mesa / Gilbert area so I wanted to keep the storage unit. Today, I drove the two hours with my car full to drop off at the unit and I was unable to enter and the code said to see the manager. I went to the front office and there was a sign saying no one will be back until tomorrow. I called the phone number and the lady who answered confirmed my payment went through, but a Manager had to physically be at the location to allow me to enter and unlock my unit, because I paid 7 days past the first. She said they would not be available until tomorrow. I explained it was a four hour trip for me and I did not have the option to drive back tomorrow. She was very polite on the phone and apologized and explained no one was working at this location today, which is on a Monday and around 1:40pm and was well within their advertised work/office hours. I have never left a negative review in my life, but this is so bad that as soon as I have money saved to get a Uhaul to move everything from this location, I will be leaving and never renting from this company and will be sure to let everyone know to avoid this company.

Good, inexpensive storage, plenty of options. Open only 8-6…read more Office not always attended or unlocked. Friendly managers, when they're there.​

TENANTS BEWARE: Update 11/6/2023:…read moreTawny from the facility left us a message stating the tenant next to us didn't damage our vehicle, emphasizing the damage on his doesn't "match" up to our RV. I returned her call: 1. Our RV is not there to compare damage to reach her conclusion. We took photos of the other tenants' 5th wheel once it was back in its spot. Documenting possible damage with a measuring tape with photos. 2. She said it isn't any different than getting hit in a parking lot! I said it is because everyone there is PAYING for storage at her facility. 3. She said the other tenant is a teacher and a really nice, respectable man, has been there for 7 years, and she just knows he couldn't have done it. I said, "Maybe he didn't know he did it." She said she had a conversation with him: "He hasn't returned our calls because he felt it was a waste of time. The damage on his 5th wheel happened 2 years ago. The damage doesn't match ours." Keep in mind-they haven't seen the damage up except for a couple of close-up pics. No comparison to reach their conclusion. Yet, the other tenant called his insurance agent but won't return our calls! Hmmmn.... 4. She also said no one is required to have insurance on her lot. I thought it was in the contract. She said it wasn't. Apparently, they don't realize if someone knocks down or any other form of an accident like a fire, to her common covers and other stored vehicles, she may be responsible. 5. She said she is not a corporate storage facility, just a private family owned business for 25 years, which is why they don't require insurance and any form of proof of insurance. She said we are trashing her family owned business. Well Tawni, what would YOU do if this happened to your RV after only being there 5 days?! 6. Conclusion, If you're stored there, just beware. Cheap storage is not always best if you have a really nice rig you care about. Original: Moved our new RV into a covered space October 14. Was only there for 5 days before the tenant next to ours, with a 5th wheel side swiped our RV, causing significant monetary damage while pulling his trailer out. Owners of the facility DO NOT require copies of tenants' insurance. They were only willing to call the other tenant and said they left a message without any return call. Looking around, I'd guess many folks there don't have insurance. They provided the tenants' phone # to us after several days. We left several messages with no returned calls. The owner said nothing more they can do. Requested name and address of tenant. They wouldn't provide it. Was told cameras don't work. So anyone can do anything and get away with it. Owners don't care. Gave them our notice to vacate. The least they could have done is give us the other tenants' info. Next step: Lawyer up to get the other info of the tenant causing the damage.