The woman that answered the phone was extremely rude started talking disrespectfully to me when I…read moreask a question about prices for mailboxes. Then she started just saying she was with another customer and trying to talk to me at the same time and wouldn't I want her to not put me on hold and answer my questions while she's helping another customer. I have never in my business experience dealt with someone as rude and disrespectful. Do not go to this UPS go down the street not far into Washington DC. The service was much better! I have used UPS stores for my business for over 15 years and I have never in my life been treated with such disrespect. I'm going to turn them into the Better Business Bureau and I am going on social media about this company because this is independently owned obviously and the employees that they allow working there Are losing them money!

Super helpful. They did my finger printing for work and also helped with a package. I'll definitely…read morebe back to this location.

Secutity Public Storage in Bethesda definitely has to be the best run business in the storage…read moreindustry. The facilities are state-of-the-art, they have a wide variety of sizes and options to accommodate any potential customer, and they have an on-site store with an outstanding selection of moving and storage related items to help pack, organize, protect and secure your belongings. And last but not least, a special mention should go to the staff. They are friendly, knowledgeable, helpful, and even charming. This place rightfully deserves the top possible review rating.

I'm so happy I chose Security Public Storage! The staff is super friendly and always willing to…read morehelp. The place is spotless, easy to access, and I feel 100% confident storing my belongings here. The security is excellent and the on-site managers really make a difference. Great experience -- thank you SPS team!

DJ was extremely helpful when I had questions about a recent increase in my bill. They took the…read moretime to explain what was going on and helped get the rate lowered, which I really appreciated. Great customer service-- thank you for taking the time to help!

Another great experience at the U Street location! The team there is truly amazing. I walked right…read morein and was assisted immediately. The app is definitely a game changer, and makes the entire experience so much smoother and more enjoyable. Special thanks to Charles, Tiffany, and Aniya for being super helpful today and every time I've needed assistance!

Twice now, I've accompanied an elderly friend to this location to ship boxes to her home in…read moreCalifornia. On both occasions, staff insisted that the box she was using was "not allowed," despite the fact that this was completely incorrect. The second time, I was present and challenged them directly. As soon as I did, they immediately backed down and changed their explanation, which made it clear that the issue wasn't policy but pressure. This feels like an attempt to take advantage of customers, particularly elderly ones, by pushing unnecessary repacking or purchases. Customer service was surly and dismissive throughout. I won't be using this store again and would strongly caution others to be very careful here.

Paid 40 dollars to ship something from DC to Richmond Va. Wasn't delivered on the promise date,…read morewas told that because it was a PO Box it was shipping through the post office. Had that been explained to me prior, I would have just shipped through the post office and not paid UPs any expedited fees. Makes no sense, then I called in and was on hold for 46 mins and still had to end up coming to the store. Definitely highly annoyed

Whenever I have a larger return package to send somewhere, I'll often throw it into my car and…read moreincorporate a drop off here for whenever I'm in Old Town. There is almost always (metered) street parking available and I've typically had a quick and easy process once inside. Since I don't have a printer, I always send my shipping label to this store's email address once I arrive and assuming there are no lines I'm usually in and out in under 5 minutes. Service is pretty consistent as well - nothing over the top impressive, but professional and efficient. Overall, seems to be a solidly run UPS store location!

Several good experiences here. The employees have been efficient and courteous. No parking on…read moresite but ample paid street parking each time I've been here. Great location to King St Old Town.

If you're looking for boxes for a move - personal or business - you cannot do better than ABC Box…read morehere in Baltimore. Lowest prices are a given and what sets them apart is the friendly service. We ordered a set of boxes on line yesterday evening and the order was ready this morning. Pulled up, found the office, loaded the boxes, had a nice chat, and left. Super easy, super friendly, unbeatable prices.

ABC Box is a treasure. Massive warehouse with every kind of box you can imagine for moving and/or…read moreshipping supplies. Service with a smile.

Coordinating a move in DC from out of state could have been challenging and frustrating…read more....but not with A Anytime Movers..A request for a quote arrived quickly, as was all communication wiith Ruby. She answered all of our questions quickly and thoroughly. On the day of the move, the men arrived on time, and expertly moved all our items with care. They were friendly, professional, and not a minute was wasted. The quote we received was far below any others we received. The entire experience was outstanding. Highly, highly recommend A Anytime Movers. The entire experience was outstanding. Highly, highly recommend A Anytime Movers..Well done!

We had a great experience moving with this company! They were easy to communicate with and…read moreresponsive via email and phone. They came as schedule and the movers were respectful and great. They treated our belongings with care. They made the move easy and effortless. I would highly recommend this company!

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

Yes I was glad that they were the only office store that was open in the entire city on Labor Day…read more However to charge $2.29 for a single page black and white page is highway robbery. I asked one of the two clerks as to why their price to print out a single no -color page costs 8 times higher than anywhere else, and he suggested that I should go ahead and go there. I thought that was a very cocky and rood response. Both of the clerks acted extremely arrogant and I was the sole customer in the store. Then on top of that, it took them several minutes to get the printer to even work. Yet I still got robbed. The only reason why I am gifting this place 2 stars is because they were in fact open when nobody else was, and one of the employees gave me directions to U Street.

Staff here is great, always very friendly and efficient. Want to shout out Brian specifically, he…read morehelped us out a few weeks ago on a Sunday near closing time. The line was so long it snaked out the door, and he had such a great attitude and was so friendly, professional, and efficient.

Great service from this location. When we went to rent a truck there was a difficult customer in…read morefront of us in line and the staff did a great job of managing him while continuing to assist other customers. They were patient and helpful. Also, I reserved a utility dolly with my reservation but realized it hadn't been put in the truck. Not only did they refund me the $7 cost of the dolly but rounded it up to $10 for the inconvenience of not having one. That's what great customer service looks like and I will definitely be renting from this location for my next move. Thanks.

Though I did the whole check in process on my phone, I had to repeat it once in the store. The…read moreperson inside failed to tell me that I needed to go to a link on my phone for the equipment check, and so I didn't do it before leaving with the van. I was gone for about an hour and 20 minutes, driving about 5 miles. When I returned to U-Haul, I waited for about 10 minutes for someone to check the van in. They sent me away before checking the vehicle. To my surprise, I was charged for 37.1 miles although I only drove the van about 5 miles and only had it out for a bit over an hour. Either the attendant recorded the odometer number incorrectly or the van has a problem with its accuracy. A rental that was supposed to cost about $35 cost me over $90. I called the store upon seeing the receipt, and I was told that a manager would be in touch. That never happened. I called a second time and got nowhere because I had not taken pictures of the dashboard. While I accept that I should have taken lots of photos, with the high volume in Washington, DC on a Saturday afternoon, it would be logistically impossible to move even a few things, drive 37.1 miles, refill the van's fuel tank, and return the vehicle in 80 minutes. Given U-Haul's unwillingness to entertain the possibility that either someone in the office made a mistake or that there's an issue with the van, I will not return.