This is my first storage experience and know little to nothing about it. A wonderful woman named…read moreDebbie walked me through the whole process with extreme patience and complete transparency. She was extremely helpful and informative, and helpful employee. I would without a doubt recommend this location

I have stored my things here for over 5 years (way longer then I anticipated) I came to get my…read morethings today and it was EXACTLY how I left it... The costumer service here has ALWAYS been great to me and for me. HIGHLY RECOMMENDED... Please don't hate me for forgetting your name... But the young lady with the saw, Samantha & guy Sam all on my favorite people list.

I have been using Extra Space Storage in Lincolnshire for over a year now. The last two winters…read morehave had some particularly cold days and I think the staff goes around and oils all the locks to keep them working in the cold weather. I used my unit the other day and oil spilled out the little hole in the back. I would have never thought to put oil in there and it was a lifesaver! The staff is always so friendly when they drive by and often stop and chat a bit. I ship materials for trade shows and they have even offered to have return shipments sent to the office instead of my home and will put in my unit for me. Their service goes above and beyond any other storage facility I've used and it's why I stay with them.

Being a little older, it so nice to see our facility manager, jump in and help me out without me…read moreasking. She oiled the door, grabbed a broom and swept out the edge of our unit. Plus she swept out all of the cobwebs that she saw. What a wonderful person and a great goodwill step!

Working with Extra Space Storage on Old Deerfield Road has been the easiest and most pleasant…read moreexperience of my cross country move. I give them 5 stars and cannot recommend this facility enough. They are just lovely, helpful, and kind.

I have nothing but good things to say about Extra Space Storage in Highland Park. They have a…read morevariety of storage options at different sizes and price points. I've been a customer for about 8 years and have always found the personnel to be accommodating to my changing needs. I've had the pleasure of working with current manager Kathleen Grant for a while and she goes above and beyond to ensure I get the right space I need. She even informed me that I qualified for a senior discount, which I appreciated. I'll say one more thing. I use another local storage facility for vehicle storage. The facility itself and the staff is not up the same standard as Extra Space.

Beware of the Bait and Switch. The manager told me they raise the rent after a few months, but to…read morecall her and she would help me take care of it. She could help me, but the main office would not...so call her directly. After 2 months, they increased my rent by 25%. I called and she said she couldn't help...and that her hands were tied and that I am still paying well below market value. This is not true...absolutely not. Once they get you in, they know they have you stuck. Cost me $2K for movers to get my stuff in there, and they know I cannot just pick up and leave just yet. I will soon enough, but want others to be aware before they trust this place.

Great staff. Clean! Been there for years and highly recommend this location. Lake County often has…read morelower prices than Chicago.

Do not rent space from this facility. Absolute criminal pricing. Started at $35 and have raised…read morethe price twice. Now at $95 a month. Absolute trash

Joyce Ignoffo, manager of Algonquin storage was absolutely wonderful to work with. Completely…read moreupfront with all pricing, increases and fees. Her sunny disposition along with a clean facility was greatly appreciated.

We rented a unit for over a year. Wendy is the manager at the facility. She deserves 5 stars plus…read morefor her customer service. The facility was very good. My only negative is the rental rate kept increasing and finally made it impossible for us to continue to rent there. For renters it would be best if they had a fixed rate for certain periods of time, so you know what to expect.

Very helpful and friendly. We walked in this facility in Deer Field, IL and staffs are very…read moresupportive and accommodate our needs.

Kimberly was very helpful and provided great information. The facility is very clean. The dock is…read morevery clean too.

5 stars for Kimberly at Storage MART in Buffalo Grove. The facility is pristine. Kimberly went…read moreabove and beyond to be sure we had what we needed. Had no idea what size we needed but she was spot on in her estimate. And even explained about downsizing as we were able to move our things out. We wanted controlled temperature storage and could not have made a better choice. We got personal service at its very best. We have never used storage before. We picked this particular facility mainly for location, but we were lucky to have found Kimberly and a top of the line facility. If you need a storage facility, give her a call. You will not be disappointed.