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    Cuevas Western Wear

    3.0 (2 reviews)
    Open 11:00 am - 8:00 pm

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    Macy's

    Macy's

    2.7(124 reviews)
    2.8 miMemorial
    $$

    I generally avoid department stores, but my wife needed a dress and prefers to try them before she…read morebuys, so off to the mall we went. After a couple of other stops, we finished at Macy's because we knew that if no one else had what we were looking for, we'd find it there. We probably should have saved time and just started at Macy's. The team was extremely helpful, routing us to the right places and sizes, making recommendations, helping me find sale items, etc. Hoda was particularly helpful, helping my wife find appropriate sizes when the ones she picked didn't work (women's sizes are crazy, a number should be the same across all items) and getting us checked out in a timely manner. We came for one item and, thanks to a couple of sales, left with three. I probably won't have much use for the women's dress section again, but I'll be coming back to Macy's specifically because of the service we received.

    Title: CUSTOMER SERVICE - INFLATING PRICES BEFORE A SALE?…read more I visited Macy's on July 25, 2026, and was excited to browse the Last Act clearance section. While shopping, I found what I thought was an incredible deal: a Mickey Mouse Cartoon-Themed Mid-Drift Sweatshirt. The receipt showed a regular price of $64.00, marked down to a final purchase price of $9.46. I was thrilled with my find and couldn't wait to wear it. However, when I got home and removed the tags, I decided to look underneath the clearance stickers. To my surprise, the original manufacturer's price tag showed the sweatshirt was actually priced at $60.00, not the $64.00 regular price reflected on the receipt and sale tags. As a customer, I found this very concerning. It's not about the $4 difference. It's about transparency and honesty. Seeing a higher "regular price" advertised than what appears to have originally been on the item's tag raises questions about how discounts are being presented to customers. I understand prices can change over time, and retailers may have different pricing structures. However, from a consumer's perspective, it feels misleading when the advertised original price used to calculate a discount is higher than the price shown on the product's original tag. Customers should be able to trust that sale prices and savings are being represented accurately. Because of this, I have already contacted Macy's Corporate Customer Service and provided photographs of both the receipt and the item's barcode tag for review. Again, this is not about the amount of money involved. I still received the sweatshirt for a great price. This is about the principle of the matter and maintaining an honest, transparent shopping experience for customers. Retailers should strive to build trust, not create doubt about whether advertised savings are truly what they appear to be. I hope Macy's reviews this situation and provides clarification regarding its pricing practices. Rating: (2/5 Stars) Great clearance find, but disappointing concerns regarding pricing transparency and customer trust.

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    Cuevas Western Wear - shoes - Updated September 2026

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