Great water delivery service. And very affordable. And the Crystal Canyon water has No Sodium in it…read morelike other company's do. They bring it into your house and take the old bottles away. It cost me 25.00 every month for 5- 5 gallon bottles.

They miss my delivery date every month. They are either late (deliver the water after my scheduled…read moredelivery date), or don't deliver it at all and I have to contact them. Every time I place an order (for extra water/additional delivery) it RARELY shows up. Maybe once out of every 5 times. Also, their website sucks. I should really cancel service, but they are pretty cheap, so you definitely get what you pay for...

I'm very happy with Culligan from Inver Grove Heights..Matt has been right on time always & is very…read morepolite..I want to keep him as my delivery man..Way to go Mattthe water is always very cold..the only thing I ask is for handles on the bottles as I'm handicapped & Matt said he'd make a note of that..thanks again Matt!!!

Just called to report that another bottle that was delivered had a leak. Last month another bottle…read moreleaked all over our carpet causing us to rip up to dry the flooring beneath. I wasn't looking for compensation when I shared this with the lady on the phone, but I would have liked some empathy and an apology for what happened. Unfortunately, neither was provided. I'm very disappointed in the service and honestly didn't feel very important to Culligan. There are more water delivery services out there, so this experience has prompted me to look.

Jim installed a reconditioned water softener in January 2023. Three months later I have water in my…read morebasement from a spraying drain line. Jim has since sold the company and the new owners refuse to stand behind the installation. Nor would they 'allow' Jim to come and fix without a $160.00 minimum. I recommend staying as far away from this new company as possible! Save yourself the headaches!

bought a system in Oct. 2022. they sold this to us on the promise of great service over other…read morecompanies. have called 3 times in the last 2 months for service and not one person has called us back to get us on the schedule.

I had such a great experience with Culligan of Rice Lake! I really appreciated the text message…read morewith the technician's arrival time and even a picture so I knew who to expect--such a thoughtful touch. Keith, our technician, was fantastic. He was professional, knowledgeable, and went above and beyond. Not only did he take the time to explain our Culligan water system and the work he completed in clear, easy-to-understand terms, but he also helped me find a reliable local company to address our water heater needs. It's rare to find service this thorough and genuine. Thank you, Culligan of Rice Lake, and especially Keith, for outstanding customer care!

Not only was the Technical Early ( my time was from 12:00- 4:00 and he showed up at 11:50 ) and was…read morevery professional.

If I could give a 0 I would the worst customer service EVER…read moreI have been waiting on a refund for 3 months what a joke!

I cancelled my service in December 2025 and have asked for my refund of $60.46 for last 3 months…read more customer service ladies keep say, "Just 30 more days". It's been 90 days and not refund. I have filed a complaint with BBB and MN Attorney General. Yikes!!!! What bad business practices.

I was raised in well water and totally useless softening systems. I had a cheap model in my house…read morethat I was feeding about 200lbs a month into that finally gave up on. I called a competitor and they quoted me about 8k with a Maintence fee. I called Culligan and their system was less than half and since my experience with softening systems was sketchy at best I went with the cheaper option especially after the other salesman told me they charge 20k for the same system in Alexandria because the market will pay the price. I expected little but got a wild surprise. The crap that came out of our lines required me to remove and clean all faucets and shower heads. I had to clean the back of my tanks because it was cleaning out all the rust and crap from the back of the tanks. Our drinking glasses we simply threw away every month or so. Those actually cleaned themselves within a few glass fulls. SMH I love this company and their product! No smell, no spotting, clothes, towels soft

We live in Hudson, WI and due to a ground contamination issue years and years ago in our…read moreneighborhood, we have a filter system in our house that Culligan services each year. There is no cost to us, which is great. However, Culligan is only open 8-4:30 M-F, so definitely not easy for people who work to schedule the service call. Expanded hours at least one night a week would be much more customer friendly, since I really don't want to take a vacation day so Culligan can come to my house.