This place is amazing I love the food the people here are so nice and friendly I really love this Culver's

I went through the drive through and they try charging me for two drinks and I have to get a refund even after I asked abt the price , then they forget my friends sauce with his tenders so it's JS tenders and AFTER THAT they gave us NO NAPKINS this is terrible horrible service!. read more

What can I say about Culver's? Every location I've been to has been the best experience. This location is no different. Ordered two chicken tenders with fries and a drink which was delicious and then of course I had to order a concrete mixer. I've tried a few different combinations but I always go back to chocolate custard with Oreos and Reese's peanut butter cups. It's just so good I don't wanna order anything else. This location gets two thumbs up from me and I would definitely go back if I'm ever in the area. read more

Culver's - Two chicken tenders meal with fries and a drink - Fast Food Near Me - Lansing, Michigan

If I could give them 0 stars I would. I called because they did not deliver the full order correctly and I was hung up on by a rude employee. Their commercials are a farce. The experience doesn't match. read more

Ummmmm I had no idea Culver's was this good. Like what???? I've been missing out man...

Ever since Culver's arrived there is finally a "fast food" place that I actually enjoy! The food is great.

Getting orders right should be a first. Management follow ups would be next. I was given an incomplete order and contacted Culver's 3 times (between corporate and this particular Culver's). I supplied my name, email & phone number,transaction number from receipt; I never heard back. Check every order to see if the food you ordered is in the bag. read more

To start, getting orders right should be a priority, but it seems like mistakes happen frequently whenever I stop at this location. The management, particularly the manager (I believe his name is Gilbert), is disappointing. His attitude, especially when it comes to customer service, is unprofessional. He's rude and has a short temper, which really affects the experience. Because of this, I won't be returning to this location anytime soon. read more

Food has always been good. We go there frequently. No major complaints. And love the frozen custard and "flavor of the day" -- Yum!

Always a good experience here....a 5 star fast food rating. Fresh, good tasting food, made well and delivered fast. A big menu. A VERY clean restaurant. And a very well trained staff that treats you nicely and professionally...every time. We have never had a bad experience here. read more

The food is good. But honestly I'm more about the flavor of the day most of the time. Their deserts have me sold

On a Sunday at dinner time, I ordered a meal online. It was ready only minutes later. This location seemed very efficient and on top of their game. read more

This is a find for healthy fast food. A Value Basket typically has a butterburger, french fries and a drink. Instead you can get a veggie burger, and instead of fries, have steamed broccoli or cole slaw. Fountain drinks include caffeine free and diet. Service is fast. I will be back. read more

The server was a being very rude the entire visit. She kept giving me and the people in the vehicle a very dirty look

I really like the interior layout of this location compared to Okemos and Grand Ledge. You can find a booth with some sense of privacy and the pop & condiments are off to the side versus the cluster at Okemos. Food quality has been consistently good. The burgers are always delicious. There was an upgrade your side special and we tried the chili fries...not great, not terrible either. The staff is very friendly. $1 off with NCG ticket stub. read more

Culver's - Burgers and chili cheese fries! I gotta quit eating this stuff! - Fast Food Near Me - Lansing, Michigan

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Always super friendly and nice! their burgers are amazing for being a fast food restaurant and they always have it out super fast!

Every time I ordered dinner menu with two sides, they missed one side. Usually I double checked before leave but when I was in rush (interestingly) they forgot one side (also sometimes bread too). read more

Service was fast and we received our order as requested, my complaint is not with the service it is with the quality of the frozen yogurt. After a few bites we noticed a lot of ice in the frozen yogurt and then we noticed a scum on the spoons and then the sum was gathering on the roof of my mouth. I scraped it off the roof of my mouth and was grossed out!! It was a yellowish slimmey paste. I have a photo of it if any one wants to see it. We are not sick at this point, it has only been 2 hours tho. We will definitely not be going back to this location!! read more

Literally every time we order from here they forget something. My husband just got home with our dinner to find out they forgot our kids meals. Now he has to go all the way back to get them and by the time he gets home our food will be cold. I do not recommend anyone go to this location. read more

Great family restaurant with food options for everyone- butter burgers, chicken tenders, salads, soups, dinner plates and lots of ice cream treats. The staff were friendly and courteous and the dining area was clean. read more

They take too long. Specially for only an ice cream order. It's a fast food restaurant but be prepared to wait for 10 minutes or so.

My family and I went a few weeks ago. I will never go back to this location. We had 3 meal basket and 1 kids meal. Instead of the drinks we opted for Concrete Mixers or my dad did a malt. My dad, step-mom and my daughter all received their food and I didn't. My dad received a shake instead of a malt. My step-mom had the wrong mix ins. And I got a shake not a concrete mixer. We had to go up to the register to get it all fixed. When I got my meal my burger was burnt. I will go to the Okemos locations from now on. read more

I'm so excited to have a Culver's close to where I live! I used to drive out to Okemos (which was totally worth it) for delicious butter burgers, but now the drive is much shorter. I think the location within Eastwood Towne Center is great - close enough that it's convenient to stop there while shopping but not so close that parking is a nightmare at peak hours. The food is just like any other Culver's, which is a plus, and the owners are very nice. They are clearly invested in their customers and want to ensure that they're providing a quality restaurant. The staff is still a bit green since it just opened a couple of weeks ago, but I'm sure that will improve. Recommendations: cheese curds, butter burgers, concrete mixers, and buffalo chicken tenders (although maybe not all at once). It's the best fast food option around! read more

Will never visit here again! Worst case of food poisoning in years. Avoid the fish and coleslaw !

This is your typical Culver's and I'm happy about it! Our family frequents here semi-regularly to get a good burger or tasty treat. The staff has always been great, it's decently clean, our orders haven't been wrong and it's kid friendly. All of these things makes for a good experience. read more

Well, they claim they have custard. THEY DO NOT. It is ice cream with toppings. If you drive up to the order kiosk and you are unfamiliar with the product as we are, it will be difficult to get a full understanding of the options. For instance we wanted peanuts but our order said pecans because their system does not allow for peanuts and we are left to believe we will be charged for peanuts and not not pecans. The agent was frustrated and communicated as much which is unnecessary since they are there to service customers and we were polite but novices. Anyways, skip their ice cream if you really want custard. They need some quality control for sure. read more

Waited a short time in Drive through. Lukewarm fries, luke warm mushroom burger. I almost turned around and brought back. I like hot food. It is supposed to be made fresh. I won't be back. read more

Went through the drive through to get food for my sister and I. Ended up waiting in line for about 15-20 minutes for my food. I informed the person waiting on people In the line and he got the manager. Manager was very respectful and helpful. He ended up getting and delivering my food to me. And gave me a full refund. Overall mistakes are made but everyone makes mistakes. And they were kind enough to fix what went wrong read more

Me and my friends came to Culver's to end off a perfect movie night. We were so excited to go to Culver's and were unfortunately extremely disappointed with the service we received. The drive thru man was phenomenal-- great attitude! Yes, he forgot some items of our order... but we all make mistakes. However, the issue lies with the man who delivered the food to our car. Immediately when receiving her food, my friend asked for her scoopie, which she was looking forward to all day long after 15 hour day at work. The man said she had a root beer float for her scoopie, I knew that was my root beer float NEVER a part of her order !!! It was a mint Oreo scoopie, very hard to forget, the man assumed she never even ordered this and couldn't even imagine the drive thru employee messing up. I even remember hearing my friend order the mint Oreo scoopie because it sounds disgusting. The man then was going to force my friend to go all the way back through to order a new scoopie. Without any apologies.. what happened to the customer is always right?!?!?! Not at Culver's I suppose... To make matters worse my friend also ordered a root beer drink with her meal, no surprise here we never received this. We didn't even complain about this to the man because he was clearly not going to help us at all. Furthermore, I asked for a receipt and he gave me the order slip... with no prices at all. We proceeded to go to the Arby's in town and had a phenomenal experience and a few laughs with the drive through workers. The Arby's workers were not surprised with our experience and said it's a regular occurence for people who had bad experience at Culver's to take their tastebuds somewhere else. Actually when we pulled up. before saying anything they asked if we came from sh!tty Culver's (excuse my language). My sweet tooth is soft. read more

can never get one right order, I've been there 4 times in the last month and they have messed up my order everytime.

Pretty standard Culver's fare, with zero vegan options... My lone chicken sandwich (which was actually good, it tasted kind of like that place that isn't open on Sundays) and fries took over 12 minutes to arrive... Uh ??? Oh well, it had been a long time since I've been to a Culver's. The service was friendly at least. read more

Nice service and Culvers always has a clean interior. Concrete mixers are delicious. NCG movie tickets are good for 10% off. Woot.

Culver's now has a gluten free bun available for an additional $1. It comes packaged separately, to avoid cross contamination. The bun was tasty and is comparable in size to a normal bun. read more

Culver's - Gluten free buns are now available at Culver's. - Fast Food Near Me - Lansing, Michigan

Slow drive thru workers and they completely messed up one of our concrete mixers. We ordered a Heath bar with vanilla yogurt and a Butterfinger with vanilla yogurt. We paid and were given the Heath bar mixer first followed by a Brownie Bite mixer. We started to hand it back thinking she confused our order with the person behind us but she said, "I thought you said Brownie Bite not Butterfinger." She did offer to remake it however, we had sat there long enough due to the slowness of their drive thru. read more

When asking for change and to split a bill, the gentleman cashier was very kind and was unsure of protocol but was sure he could do it. However when he asked who I assume is his manager, named Ben, he was met with a rude and disrespectful reply, saying he could not do either. That in and of itself isn't the problem, the attitude with which Ben carried himself with not only upset me and my family, but the wonderful and cool cashier seemed clearly effected and saddened by the brash response to his nice question. read more

Worse Culver's in the area. Gives the whole franchise a bad name. I have been there many times because it is close, but it is better to drive to one of the others. Always something wrong with the order, EVERY TIME. This time they said the Baked Potato soup was the new name for Potato Bacon. WRONG. It was more like bad mash potatoes than soup and was horrible. Go to the one in West Lansing, or Okemos... not this one. read more

My wife and I are always impressed by the quality employees that work at Culver's. The training program must be top-notch, since the employees are opening doors and providing service above and beyond. Thank you for making every visit seem special. read more

Super kind and helpful staff! From the cashiers to the servers everyone is kind and always welcoming! The food is just wonderful too! Culvers is clean, yummy and friendly, what could be better? Oh yeah their concrete mixers! Keep up the great work! read more

Never had Culver's where we lived. For a true fast food chain, this place is pretty good. They also give military discount. The only thing I don't like is the moron customers who don't pull up all the way in the drive through and decide to feed their face while a queue is building. read more