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Culver's

3.5 (64 reviews)
Open • 10:00 am - 10:00 pm
Updated 2 months ago

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CULVER'S ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Good for kids
Good for groups

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Recommended Reviews - Culver's

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Reviews With Photos

Stephanie D.

Great first visit at this location! This Culver's definitely have safety measures for COVID. Staff and customers must have face mask while inside. They have 6ft marks setup for social distancing. You are asked to wait outside until your order is finished and staff will bring you your food to your car. Staff was helpful and friendly! This location has an outside area for customers to sit and eat their meal. I appreciate the cleanliness in their inside dining area, outside area, and bathroom! Food was very good and fresh and the minis definitely satisfied our sweet tooth. I recommend this location and will definitely support this Culver's!

The Culver's Bacon Deluxe
Amber M.

I have frequented this location since it opened. Within my last 3 visits the food was of EXTREME POOR QUALITY. The burgers were thin, dry, and cold. The burgers definitely did not represent the Culver's brand that I've supported for many years. Further, our order was about $43, which is not cheap for a drive-thru burger restaurant order. I tried calling the Matteson location as soon as I opened my food around 3pm on 12/20/20, in order to alert them of the poor food quality. The phone was busy during the entire hour that I tried calling (from 3pm-4pm). I was finally able to reach a manager around 7pm. The manager told me that there was nothing she could do unless I BROUGHT THE FOOD BACK TO THE RESTAURANT. As a reminder, the food was purchased at 3pm, so have discarded the food at this point (it's now 7pm). I told the manager that I had pictures. She said I should have kept the poor quality food in order that I could show the restaurant in person. I then asked the manager, "So in order to rectify this situation, do you suggest I get my food out of the garbage can and bring it back to the restaurant?" Her reply was,"YES". I am completely appalled by this suggestion. To ask a customer to retrieve food from a garage can to fix a customer service issue is unsanitary and in my opinion, completely crazy. Further, in the wake of the COVID-19 pandemic does it make sense to ask a customer to bring partially eaten food back into a restaurant? By the end of our conversation, I was told that this was their policy, and the best they could do is give me a Culver's Sundae coupon. In short, I'm terribly disappointed, especially as I've supported this specific location for many years. I will not go back to this location as I see they do not handle food according to Health Department guidelines, nor do they deem it important to their poor food quality issues. I hope this issue is fixed as this is a very poor representation of the Culver's brand.

Double Chesse burger an fry
Fred W.

Im usually not a fan of a smashed burger but for this to be a franchise burger spot this is one of the better smashed burger but I get a double for taste this spot I kinda enjoy comes hot, fries also an great taste shake are good also

the front of a restaurant at night
Ebony S.

I have lived in the neighborhood for close to 10 years now. Culver's in Matteson has always been on point. My food is always fresh and the staff is always so nice. The staff is sometimes very young and we sometimes miss giving them credit for being so professional. I'm doing it now as I wait for my late night bite to eat!

This is the menu located at the front entrance behind the registers.
Berthea T.

When the first cane to Mattteson the experience was great. They have really fallen. It was pathetic, the burger meat was so paper thin, the bun was cold when I picked it up it fell apart, the inside ingredients fell out while I was taking a bite. My husband ordered a spicy chicken sandwich which was dry and the fries were greasy and cold. I think they had the burger and chicken patty in a warmer. Worse meal for a Sunday lunch. I would like to give them 1 star, but the restaurant was spotless only because no one on there eating and wasting their money.

Ignorant employee

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11 years ago

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12 years ago

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7 years ago

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11 years ago

They post that they are open until 11 PM but in fact they lock the doors at 10 PM. These clowns do not have a clue.

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11 years ago

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5 years ago

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10 years ago

Culverts rules!! I'm saying Good gourmet burgers!! The best fast food burger joint Hands down

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11 years ago

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