We've been to many Culver's and this one is the worse we have eaten at. The food was the standard good Culver's. The fish sandwich and shake were tasty. The problem is this location is tiny and cramped. The parking lot is small and on top of that under construction. The area by the counter is super tiny and shares space with the condiments and soda machine. No space to move around the busy Saturday lunch crowd. The dining area is the smallest we've seen. We had to eat outside even though it was somewhat cool. Avoid this location at peak times. read more

Thank you to the thoughtful, gracious staff that helped us when our grandson got sick when getting out our booth last night. That has always been our special date spot between school and sporting events. We are very grateful! read more

The service needs improvement. The ketchup was out and we let one of the staff members know and he told my husband 'I'm getting to it!' Um excuse me? The food doesn't come in baskets and our order looked confusing so I asked what this was and he rudely said well what did you order? I said it usually comes in baskets so it's looked different . He just walked away. read more

Culver's! Where do I start? I grew up with Culver's and just the thought of Culver's brings a genuine smile to my face. Simple Saturday outings for a butter burger and frozen custard were and still are a true blue heart of Wisconsin experience in my family. Culver's is my mom's favorite restaurant. Culver's offers the ultimate guest experience, even in the most unassuming places. Behind-the-scenes perfecting magic to bring families & friends their favorite food traditions @ Culver's is righteous. Culver's is an institution. read more

Culver's is always a good option if you want a burger, pot roast sandwich (my favorite), or frozen custard. This is a Wisconsin institution! So, I'm surprised it's got such low ratings on here. Blasphemy! It is actually pretty good and cars are always waiting in the drive though. So, I just don't get it. This would be like Atlanta hating on Chick-fil-A or Oak Brook, IL dissing McDonalds. Anyway, if you are here reading this review, go to Culver's. It's really good burgers and frozen custard. read more

Delicious, fresh fast food always prepared to my exact specifications! Knowledgeable staff that is dedicated and fast .Fantastic location too boot! read more

Love Culver's! Their staff is always well trained and very nice and their food is delicious. I will say their single scoop is getting smaller and smaller it seems. read more

Great food. Ice cream is out of this world . Service is nice . Ambience is nice as well

We always have great service; due to Covid they are only doing drive thru & or call in orders only. Our orders are always efficient & even though the lines are long they go by quickly. I ordered our birthday sundae's that were email to us which was very easy to do. A tip sign up for their emails for special's & you can use 2-3 $1 off coupon's on order of 2 meals or more as well. read more

No salt or pepper on their burgers or fries! Made it taste less. Good service though.

I read some of the bad reviews about Culver's in Menomonee Falls just now. One woman said the burger was "all shriveled up". Another said the fries were burnt and had a picture to prove it. I stop at the Falls location approximately once a week because they have much better burgers than any other fast food burger restaurant. The fries NEVER look that way. The burgers are great! Always warm and very flavorful. Maybe these women had some sort of weird experience but being that I am there once a week, I wouldn't stop there if those concerns were real. Thanks Culver's for making eating out at a fast food restaurant pleasurable again. read more

Stopped by for a takeout order of their Cod dinner and kids cheeseburger with fries and a soft drink. The cheeseburger went over well, the fries needed a little salt and the diet root beer reminds of A&W, tasty, yep I snuck a few sips prior to coming home with the order. I ordered the cod dinner with fries and comes with coleslaw, which I saved for later. I spaced on getting a picture but it was tasty, and due to the Lenten season I figured that the fish would have a big turn over so it would be fresh and not fishy tasting. I was right, it was a nicely cooked piece of fish that wasn't fishy tasting. However, I don't much fried food and I think that could be the reason why my body prompted me to the bathroom a few times about 20 minutes after finishing the meal. Other than that, the service prompt and the wait was not long at all for an early lunch. Remember, they cook their burgers from fresh meat, so it is well worth the wait for a quality product. We will be back, although I might skip the fish next time. read more

Culver's - Coleslaw from cod dinner - Burgers Near Me - Menomonee Falls, Wisconsin

terrible service. a few weeks ago i ordered a burger with the works, and guess what, they didn't have everything and didnt even put a patty on my cheeseburger... tonight we ordered half a gallon of the flavor of the day. not 2 pints, half of a gallon. they gave us 2 pints. i even ordered from the manager and still screwed up. terrible, worst culvers location, always dirty, smells terrible, lazy staff. smh this place sucks do not go here. worst culver's ever. and this isn't the first time they messed up our order. read more

I've been hearing some things about Yelp as a whole. Rumor has it that Yelp purposely deletes the good reviews from businesses to sabotage them. I used to think that this is dumb, but I'm starting to think that it might be true. Culver's is a good restaurant! Sure, they have their off days, but everybody does! You can't expect them to be perfect all the time. It's a good restaurant and it deserves a try. The only problem I had on this particular day is the flavor of the day. It was cookies and cream. I got hardly any Oreo, only the crumbs were mixed in. This isn't typical, so I'm putting it aside and giving this Culver's 4 stars. read more

Culver's - Where's the Oreo? - Burgers Near Me - Menomonee Falls, Wisconsin

Slow start because it was about 4 minutes before anyone came to the counter- very un-Culvers-like. Someone is ALWAYS there greeting and ready to take orders. But after that, got food VERY quickly. Young man that brought my food asked if I needed ketchup or anything, since I didn't get any for my fries. What? This is the first time this has happened to me at a Culvers! Very cool! Whataburger just got matched in that department, but in Wisconsin! Pick up the pace on the front end, I will give you 5 stars :-) read more

This bothers me to rate Culver's only 2 stars since it is one of my favorite fast food restaurants. I have been to many Culver's around the state and country but this one in the Falls is terrible. Slow service is the first thing that stands out and then I was upset the man behind the counter can't take my order since he's on his phone. The flavor of the day was a very small scoop with very little cashews and caramel. I still will eat at Culver's but just not this one. read more

While I love Culvers and the menu, this restaurant has to be the worst one I've ever been to. And I've been to a lot. I live nearby and it is not an isolated incident. It is so poorly managed and organized to the detriment of its customers it leaves such a bad taste in your mouth- no matter how the food actually tastes. For starters: the drive thru line cuts through the main parking area and traps customers who went in. The drive thru parking also is terrible organized and, again, traps customers in their car if the person in front of them (or to the side) didn't get their food. Now to the #1 issue this restaurant has: timeliness. Constantly 15-20 minute waits even during nonpeak times. A lot can be solved by proper management of on the clock resources, but managers are no where to be found and employees are left picking up the pieces. Chicken tenders take 3-4 minutes to cook fresh, yet takes 20 minutes? Unacceptable. Go to Brookfield or Elm Grove if you can. You'll end up saving time even with the dric read more

I finally tried Culvers. I ordered a cheeseburger, the worst one I ever had. The meat was burnt and looked all shriveled up. NOT HAPPY.

I ordered gift cards in the drive thru and was met with an irritated worker today. When I got to the window, he was irritated when he thought I only wanted 2 gift cards, but I wanted 25. He blew hard and got the manager as I waited another 10 minutes for the gift cards. There were no cars behind me when I ordered but three or four showed up while I waited. I got the cards with a dry thank you so I asked for the manager. I explained to the manager that I just spent $375 with horrible customer service. His response was that it's was time consuming and I should call the order in next time. Believe me...there won't be a next time. I will take my $375 to another establishment that don't mind serving their customers regardless if it's a tedious task. read more

Nice employees. The dining room and ordering area are very cramped. They tried to cram too many tables into a small area. The food is the same as all other Culver's, nothing too exciting, but satisfying. The order took longer than normal to be brought out to my table because the place was very busy. read more

rather it's drive-through or eat-in, they hardly ever get my order right, this time it was burnt fries read more

Culver's - Burgers Near Me - Menomonee Falls, Wisconsin

Awesome fish. Really excellent fishfry or cod sandwich. Sometimes they have walleye which is also excellent. And their custard is amazing. Have different flavor every day and always chocolate and vanilla. read more

Five or six times a year, we treat ourselves to a quick burger/tuna melt and/or a special custard. Culver's, in general, is consistently an AOK quality fast food purveyor. All of the locations we've been to (in WI) have had clean, modern spaces and serious minded, well-trained young staffers providing friendly, efficient service. This one, in Menomonee Falls, is no exception. read more

I'm throughly convinced that Culver's ran out of custard the other night, ran to Pick N' Save, picked up the cheapest (freezer burnt) ice cream and tried to play it off as their own ... still charging their crazy prices. I'd complain to the actual store but seeing as purchasing "custard" through the drive-thru they do not provide receipts it makes it slight difficult to "track" my order. In addition. It's not my first awful experience at this location .. read more

Always clean.. food is always fresh and tasty.. staff are always attentive and kind.. reliable quality good tasting smash burgers!

It's good food. Just too bad that the indoor eating is still closed, kind of lazy to be honest. Shout out to my friends kid who works there! #wap read more

They walked across the street twice for me despite being very busy because the dining room was closed due to COVID and I couldn't get any closer. Great food and great service! read more

This has to be the worst Culver's I have been to. The floor was filthy, tables were still dirty, tables and chairs were wiped clean but obviously the rag was not rung out all the way.The staff were just off no urgency to clean...they just walked by it. Soda machine and counters were dirty. We should have left as soon as we entered because it warm and there was a funky smell. Won't be back!!! read more

20 min wait for drive thru, for two cones, which were runny with barely any raspberries in it and if they were, they were frozen solid. This has happened before and the portion was small. When we pulled up to the window, they were just standing there. Not impressed with this Culver's at all. I guess we will go elsewhere from now on. read more

this Culver's has the worst customer service and the longest wait time. Our order took 17 min in the drive thru at 1:30 in the afternoon on a Sunday, we only ordered and snack pack and chicken sandwich with a side of cheese sauce. Not only was it bad enough that it took so long to get our food, but they didn't put the lid on the cheese sauce and when we opened the bag it had spilled on all of the food. We did get a full refund and an apology, but we have been to this Culver's multiple times and it's never been a positive experience. The food is good, it's just the customer service and wait times that earn this location a one star. read more

I'm from California, but I've lived in Philly. And I have brown hair, which has nothing to do with this review, but it's just nice to know. Visiting this place upon a recommendation from my uncle who said that you just have to have some frozen custard if you come here to Milwaukee. So on the way back from photographing a wedding, I stopped by this place. Chocolate & Vanilla, but the flavor of the day was German Chocolate Cake which happens to be my favorite flavor of all time. Got a double and I'll tell ya it's worth every penny of it's $3 or so cost. Didn't try the food inside because I wasn't a drunk teenager, otherwise I'm sure it would be quite good and social. read more

I'm done with this place. I forgot why I stopped coming here, tonight, I remembered. It's the same problem Culver's has in their other locations and it's the primary reason I avoid Culver's where ever I see one. They have no system to accommodate a crowd. Granted, it was a Friday night and the temperature was warm. A large crowd did not want to cook or just wanted custard cones. The lobby was jam-packed and people were standing everywhere. I realized there was a que, of sorts, of people waiting for a register to open up. It was working not-very-well, but working. However, more people came in, ignored the line, and just walked up to a register and demanded to be served. And the young goofs at the registers just took their orders, ignoring those of us who had been patiently waiting. So I left. And I won't be back. Ever. UNLESS, they figure out a way to handle crowds. A bank que - wait here for next available cashier. Take a number, like businesses that know how to handle crowds. Perhaps they could send someone out to the crowds with order pads. There has to be a better way, and until Culver's figures it out, I'm not there. read more

It's Culver's, their food is pretty consistent across the board which is what you would expect from a chain restaurant. However my recent experience at this Culver's left a bad taste on my hands, cloths, pants, car seat, steering wheel, car window and car door. After i grabbed a dinner at Chili's and was still hungry i decided to grab some desert from one of my favorite desert stores. So i hit up the drive through to grab a double scoop waffle cone of their double fudge brownie overload ice cream. Their service was nice, friendly and efficient, so efficient that when i got my ice cream cone, the heat generated off of their efficiency started to cause my ice cream to melt. So like all adults do you grab your cone and start to drive away, i figured a little melty ice cream would be fine because i could just lick those parts so it wasn't so runny. Boy was i wrong. Not 2 minutes later it's like the ice cream thought it lived on the equator as it started to melt and such a high rate, that i had to pull over and sit in a parking lot, on the curb to finish my ice cream before it caused a ice cream lake in my car. This by far was my worst experience with any Culver's restaurant. read more

Against my wishes, my family has AGAIN dined here in the past several months. Each time the cashier was some rather young high school student with an indifferent attitude and long unkempt hair. Each visit was marked with the famous Culver's thumbprint in the middle of the hamburger bun (GROSS). Cannot for the life of me figure out why people rate this place so high. read more

I don't eat burgers (I like my beef in one nice juicy hunk thank you very much) but their chicken strips are good if you're in the mood for a plate of my-arse-isn't-big enough. And if that's the case get a side of their yummylicious crinkle fries. They're just like the ones my Jr. High served up, which were oh-so-good dipped in the chocolate shakes they also sold which helped to wash away the bad taste in your soul that a morning spent in Jr High tends to leave behind. But I digress. Some in my fam love their butter burgers, but others complain they have an odd "mouth feel". Their onions are good enough, especially if you feel like being bad. Their grilled chicken is just plain gross with a very unholy texture and "birdy" taste. Unless they've changed this since I gave up trying 4-5 yrs ago. Their fish sandwiches are yummy. Their dinner plates (fried chicken or pot roast etc) are adequate enough if you want to avoid the typical fast food sack lunch but for whatever reason drive-thru seems to be it. You get two sides with the dinner platters and you can have a side salad and veggies in lieu of fried stuff or mashed potatoes and veg or a salad. My kids are addicted to their chili cheese fries and I'm addicted to their pumpkin spice custard shake limited to the fall months. All yr round it's their turtle sundae and/or cashew sundae--depending on my mood. Usually our food has been served piping hot as we have to wait for it. All in all, a much better choice than McDonalds or BK for this genre of food and they have some YUMMY custard and desserts. read more

We went to the Culvers on County Line Road in Menomonee Falls. As we approach the counter the server never looked at us barely said hi if she did it all had a look on her face like we were bothering her. They have such a huge change over of employees there, the attitudes used to be really great friendly. Now with their last visit it will really make me think do I want to spend my money there it's not cheap but it's got good food if I don't get good service I can go somewhere else and spend my money. You can find Culver's in many locations and the one at County Line Road is about to lose my business and let me tell you people talk looking at the reviews seems like they already are realizing that either they're not getting good service or they're not getting good food. read more

Really not up to Culver standards at this location many employees just hanging out, and we received our first ever undercooked hamburger at this location. Will avoid this location in the future. read more

Absolutely ridiculous having to wait for 6 cars in the drive through for ice cream this brand has been going down hill for awhile it's almost to the point that you get better service across the street at McDonald's. read more

This culvers sucks. Service is poor, cheap with portions, and they screw up my order more often than not. Drive the extra 15 mins to a culvers elsewhere it will be worth it. read more

If I could give 0 stars I would. They have screwed up our last 2 food orders there and then today we ordered just custard and got home to find it smells and tastes like bleach. Called the manager and he was less than concerned. I was not offered a refund or replacement and was told they don't keep bleach in the store. I asked if I needed to call poison control as I fed this to my young kids and the manger said it "shouldn't be that big of a deal" since they don't have bleach. He took my info and claims the owner will contact me. This is seriously concerning and we will never return to this location! read more