SUCH A GREAT PLACE, ITS AWESOME , an amazing place, with great service! such good ice cream and food, best place in minnesota! go her for sure! read more

1. One day in 2025 before my car accident a foreign female cashier evil eyed me and tried to refuse service because I had just got my laundry done next store so my cart was filled with clean clothes. She made the comment we don't serve homeless people like you. I was appalled by her comment I told her that I'm not homeless and I work two jobs and get me a manager now she did and I told management what she said to me and they gave me and 50 percent off my meal for this as I assisted to wanted to pay. From that day I cry every time I pass that location because of service I received. read more

I had ordered their fish sandwich and decided tonight to order the dinner. 11 bucks and this is what I received. read more

Culver's - My meal minus the slaw. - Ice Cream & Frozen Yogurt Near Me - St. Paul, Minnesota

Wow, looking at these reviews... you'd never guess.... I got nothing. This area got all the sketchiness. "Hood booger" if you will. I went at night, probably a questionable decision, but when basic dairy cravings call, you have to answer. Drive thru attendant was nice, although when he took my money then closed the window while these three dudes on bikes in the ally sat staring at me, I did question why he had to leave me like that. But seriously, it's a Culver's, you know what to expect, but, I went for the Salted Caramel Pumpkin Concrete Mixer and thus, the weight of the review lies here - this thing was amazing. Pumpkin Pie in a cup. Holy heck. It's been a bit since I had a mixer and this one seemed to melt quicker than any I've ever had which was disappointing, but I guess I could have also had the McDonald's ice cream experience after 7pm, so I can't complain too bad. Highly recommend that concrete mixer, all the fall things. Visit during the day. read more

Wow. Their custard is awesome, but the best thing to get is a double butterburger with cheese, ketchu, and bacon, and a large fry.

Ron was extremely disrespectful and the store was so dirty. There parking lot looked no better.

Incapable of making a plain burger no matter how clear you make it to them. Might as well save a couple bucks and go to BK.

Food was ok, but it appeared as though a staffer had not touched the dining area with a wet cloth towel in awhile. Crumbs, napkins, French fries, and dirty tables galore. read more

Culver's - Walleye Sandwich - Ice Cream & Frozen Yogurt Near Me - St. Paul, Minnesota

3rd Strike, and they're out! Never again, not after the experience at this Culver's location on 9/3/2023. This place is obviously not in business to provide positive experiences for their customers. While I was waiting for several minutes at the front counter to be greeted, or at least acknowledged, with no other customers waiting, there were five employees huddled & talking at the counter opposite the front counter. There were some side glances at me but no action to disengage from their huddle in order to greet me and provide assistance in placing an order. When a young teen boy began slowly approaching me from the farthest end of the order counter, he stopped several feet away, and just looked at me. He also kept glancing back at the remaining four employees still huddled around that back counter. He did not speak; he just looked blankly at me. So I asked him if I could place my order with him. He seemed to agree, but then he was unable to grasp what I requested: a Raspberry-Lemon Ice Cooler with some vanilla custard floated in it, not 'blended in'. He turned to look at the huddled others and said nothing to them; it seemed like he was waiting to speak to someone in particular. When he finally noticed some cue from the huddle, he spoke to a young woman and she came to the front counter to ask what I wanted. I told her the same thing I'd told him. She seemed to understand and entered info into the computer, but she did not ask me what size I wanted. She told me the total, I paid, and then she slapped down on the counter in front of me a sticky note with a number on it. A few minutes later, the same young teen boy who first cautiously approached me handed me my order and I thanked him. I was going to enjoy my frozen treat inside their air-conditioned space on that 90+ degree day, but after finding no clean table to sit at after looking at a few, I left and drove home while slurping some of my quickly-melting treat. As I got down towards the bottom of the cup, using the spoon to scoop up flavored ice and custard, I encountered something unexpected and startling. Spitting out the offending item, I found it was a hunk of chocolate. If they're going to add a hunk of chocolate to their Raspberry Lemon Ice Coolers that include some vanilla custard floating in it, they really should let customers know that by including it on their menu description. I wonder now whether they had charged me extra for it. read more

I was there for over 1 1/2 hours waiting for my food to arrive with my dad and 3 siblings. And even then they gave me the wrong food. And a group of 10ish people came 30 min after us and still got and ate food before our food arrive. read more

I'll be brief and to the point. We ordered drive through and repeated our orders twice for clarification. When we received our order, we doubled check and it was incorrect. I had ordered a GF bun. So we went inside to get the order remade. We asked for our order to be remade and once again, it was incorrect. We waited 15 minutes for our order to get remade twice. One of the staff members was super apologetic and was trying his best to help us out but the other employees where extremely disorganized. A massive lack of communication from this location. Another HUGE concern was the fact that the cooks were NOT wear masks. That is a health safety concern with COVID being a hot spot in Minnesota at the time of this order. I will not be stopping by this location anymore. read more

Was in the drive thru 50 minutes. Sat at the loudspeaker for 7 minutes before I was even greeted to be told to hold on..that was another 4 minutes. Mind you no vehicles were even at the window. I get to pay and am at the window and am there for 5 minutes. I have to wait 9 minutes when there was only 1 other car waiting for food. As I am sitting there waiting I see the employee that is bringing food to the cars sitting outside door in parking lot talking with someone who came up on bike. She than went inside and came out gave something to the person on bike like keys and continued to talk to her for 5 minutes. I finally got my food 10 minutes after. I called and spoke to the manager to tell her the person in the drive thru needed help. She was like I know but we only have 5 people in the store working. The person shouldn't of been visiting there friend on the bike Poor service read more

We are road tripping and had to com try these delicious cheese curds! The southwest chicken sandwich is amazing and crunchy. We also split the original butter burger with no onions and we loved both. The flavor is so good I wish we had this back home!!! The butter burger has just the right amount of toppings and it's better than other fast food burgers for sure!!! I could eat these cheese curds all day long! read more

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Went here after my brothers hockey game. Went to order and we were standing in line for like 7 minutes and one person was ahead of us thats not all, when we ordered we stood there for litteraly 10 minutes repeating the order to the girl because she couldnt understand what we were ordering. When we finally got our food, the sandwich was good but dry and the fries were good too. read more

some worker pressed me about my necklace and PURPOSELY didn't give me my onion rings. he told me to get off tiktok and snapchat. i am 16 leave me alone and give me my onion rings read more

Over priced fast food. $32 for 2 value meals? They upcharge you for any substitution. But they recommend and offer you different options, but don't tell the added price you'll pay. Rip off. Will never go there again. I wasn't so dazzled that their food was that much better than advertised. read more

If I could give my last experience at this Culver's 0 out of 5 stars I WOULD!! I was there last week. I had to wait 20 MINUTES to get just ONE meal!! I mostly likely would have never got my meal if I didn't get outside my car and tell one of the employees how Iong I was waiting in their lot!! I had to write a poor review of this Culver's around 2019. I work at a dept store near Culver's midway and ALWAYS hear my customers complain about these guys!! Either shape up or SHIP OUT!!! read more

The worst service I have ever received at a Culvers (yes I've been to a lot) 1. The dinning room was locked and closed at 6:50pm with no posting or notification that guests were limited to the drive-thru 2. Posting on drive-thru microphone said all carbonated beverages were out of service so I ordered a lemonade. The drive-thru attendee asked I read the sign to which I replied "yes". She then rudely asked why I would still order a carbonated beverage. Culvers lemonade is not carbonated... 3. Order delivery was 15min+. I understand being short staffed in today's world, some communication once pulling to the window on an estimated wait time would've been appreciated. read more

The store in st paul midway is screwed up. After an employee walks our no one else in the store can make custard so we spend 40 minutes in the drive thru just to be told the car in front of got the last custard. Then when we complain that we had to spend 40 minutes in the drive thru they threatened to call the police. Dosen't Culver's take the order, have the customer park and bring the food out to them? Not at this one where car sat in line for 20+ minutes, and the next 2 for 10 minutes each. It is not that they didn't have the custard it is waiting for 40 minutes with only 3 cars in front of us. This store needs a revamp of the staff. read more

the burgers are actually fantastic but for the life of me i cannot understand why they push their "My Culvers" rewards so hard when they dont even have a mobile app!! Its not that difficult!! Everyone knows Culvers is by far the most expensive fast food around, the fact they still do not have an app is quite honestly flat out ridiculous. Theres been at least 5 times i didnt eat at culvers because they dont offer the convenience. read more

The worst customer service I have experienced. The young adults who work here are rude, ignorant, and the laziest people I have come across in a business. Can not even call themselves customer service reps and shouldn't be allowed to work in a food establishment let alone any other job. These employees are the reason why a lot of service industry employees don't get the pay they deserve. read more

Worst drive thru in the history of drive thrus. Place your order at the window then go park in an alley for 30 mins to an hour while the workers run around like chickens with their heads cut off trying to find who ordered what. Then they gave our order to the wrong car and we had to reorder and sit another 30 mins waiting on it. And, the food sucked. If Culverts can't get the order out while you are at the window, then they don't qualify as a "drive thru". PLEASE SHUT IT DOWN! But, I don't really care because you won't see me there again... EVER! read more

By far the worst location in the metro. I love Culver's but don't waste your time at this location. Waited 15 mins watching the workers take selfies and dance around while there were no other customers. Second time here and both times were a bad experience and it's 50/50 if it will be the right order. read more

I ordered a gluten free grilled cheese and received a bun in a plastic bag and two dried out slices of cheese in a container. I absolutely would never go to this location again and recommend no one does. I should of checked the bag before I got to work but now I will have dry bread and cheese for lunch as we don't have a microwave or any way to cook food. What a waste of money. read more

This is the worst Culver's I've ever been to. The service horrible and slow. I tried to ask if I could get chocolate and vanilla in the same cup and they said "we can't do that". What?? I said just make it easy and do a cup of each...then after a long silence she says "oh never mind we can do that". Ok, great. When we pulled up to the drive thru window, we were "greeted" (but not really) by a young lady who looked like she would rather be anywhere else but there. She and her other fellow employees looked dirty and unkempt. My credit card was giving her machine a bit of trouble, and she kept muttering "don't do this to me you bitch" to her machine. Just so weird, and totally not the lovely and friendly service I've experienced at every other Culver's ever. From the other negative reviews, I'm guessing I'll never hear from the manager-but maybe corporate reads these...and maybe they'll realize from the other reviews that this location is making their company look horrible! read more

Caucasian people are not welcome. I've never experienced that level of disdain an any other restaurant I've visited in the Metro area. The food was great. But it's hard to eat in a place you know you are not wanted. read more

I had a hankering for some concrete mixers. I went to this Culvers and ordered two concrete mixers. My mother wanted a Raspberry & Peach and I ordered the Strawberry & Banana. We typically get these every two weeks or so and they are awesome. However, in this day it was not the case. These were more like a runny milkshake and the fruit was definitely not ripe. Service was good and fast but maybe to fast as these were super runny and fairly tasteless. Maybe it was just a fluke but I doubt I will go back anytime soon as we had to throw these away do to the sour nature of the cream and fruit. read more

The man (light skinned, early 20s, 5'10 ish) in drive thru on March 5th during the late evening shift really needs to work on his customer service skills. He was not pleasant, took about 5 minutes to get back to us and was obviously not happy to be there. He did not offer a receipt or napkins. Our mixer and sundae had custard all over them and I had to ask for napkins. His customer service is subpar compared to drive thru Culver's in Little Canada. We'll definitely be taking our business back to Little Canada. UPDATE: Turns out the guy even dripped a whole bunch of custard on my car!! read more

Culver's - The custard dripped on my car from their drive thru worker. This is the kids cone w/sprinkles. Now I need another car wash! - Ice Cream & Frozen Yogurt Near Me - St. Paul, Minnesota

Skip the golden arches and get a butter burger. Always tasty and the crinkle fries? Yes, please! And of course, there's frozen custard, a delightful treat. It's what soft serve ice cream should taste like... The service is usually friendly and the dining area clean. Never had a problem finding parking. Last time I went through the drive-thru it was a bit slow, but probably just a minor hiccup. read more

Culver's - Frozen custard sundae. - Ice Cream & Frozen Yogurt Near Me - St. Paul, Minnesota

No custard? Then the sign shouldn't keep flashing the flavor of the day. Won't bother waiting in the drive thru line again.

The price is right. The service is quick. The son says the malts are good, and the burgers are okay. A hint for salad eaters: the cashew salad with grilled chicken was fine. Forget the crap prepackaged dressing options, ask for their Farmhouse Parmesan dipping sauce for dressing. read more

I generally don't post negative reviews but last nights service was unbelievable. Upon my arrival I see a long line of cars and two staff members outside smoking a cigarette and talking to non employed individuals. When I got into the restaurant it was a completed mess and there were so many staff members standing around on their phones. I purchased a strawberry shake and a Twix mixer.. it took 20 minutes!!!! I was trying to be patient but I finally said something to one of the workers standing around and asked about my order. Her response was "oh yeah we didn't know who this went to" and pulled our ice cream out of the sink! I was disgusted. I am unsure how long it was in there but the ice cream was pretty melted. I didn't want to cause a scene but I asked them to make the shake thicker because it was completed melted at this point. Never coming here again! Just pure chaos. read more

This is just a very poor quality Culver's. I love the chain but this specific Culver's isn't amazing. I would highly recommend the one in Edina! read more

I ordered shake with PB and banana. It was very disappointing taste due to insufficient mixing in making. A lot of PB and half banana was on bottom of the cup. They need to have Shake 101 training on how to improve making delicious shake! read more

By far the worst Culver's in regards to the service and the quality of the food. I decided to go here for my celebratory birthday dinner because I wanted a root beer float and a cup of their broccoli and cheese soup. I should've known better then to trust these dunderheads to make such a simple order. I got my float and a cup of plain steamed broccoli only partially cooked. Please if you're going to eat here go inside so you can complain in person when they inevitably f$ck up your order. read more

We stopped by the new Culvers in part just because we enjoy having a Culvers near our house now! Yay! As we walked up to the door, a young lady came flying out a back door with a take-out order for someone waiting in their car. She gave us a friendly smile and said, "Welcome to Culver's!" I was kind of surprised given experiences at other fast food places in the area, but pleasantly so. That pretty much set the tone as far as service... everyone we dealt with was super friendly, very helpful, extremely positive, etc. The food was great because it's Culver's... I will say my turtle sundae did not have as much fudge, caramel and pecans as it usually does at other Culver's, but I will chalk that up to people still learning the menu... We liked the booths, which were (as Rhonda said) very cool and tall offering privacy but also facing big windows, which made it very pleasant. I will say it seemed like the staff was having a bit of trouble keeping the place clean. Our table was dirty when we sat down and the floor was pretty dirty when we walked in. Then again, we live in Minnesota and it was November and a busy Saturday, so I'll cut them some slack. Sure we'll be back. read more

The ice cream is always cleaned out way before it's closed. This is rigged. Not happy :(

This culver's has a problem. I've never bothered before to make a yelp account in my entire life. its sad to see how the quality of this place has gone downhill since the pandemic started. when i first tried culvers here it was amazing but there has been a consistent pattern of its quality going down. when they do things right its as you expect of culver's excellence. but they never seem to do things right. they lately have been gradually screwing over simple basic things escalating by order. at first there were weeks were they did not have enough sweet iced tea or even large beverage containers. I gave them a pass as it may have been a supply chain issue at that time. There was a huge chunk of time where their menu still showed the bbq tenders but on the menu only til they finally removed it. everyday i came i'd ask if they had it and nobody ever gave me a proper explanation as to why that menu item was showing up on their drive through menu if it wasn't actually available. that should've gave anybody huge red flag alone that there were issues brewing behind the scenes. There were many times i'd ask for a large drink then come up to find my drink as medium I never said a word about it and just quietly kept my head down. The incompetence simply kept going on. it escalated and escalated nowadays there is a 50/50 chance I could ask for an order atleast one major item or minor could be missing out of what i asked for. its not just an issue with the receptionist whose taking the order for the customer but those actually making it. Here's the thing. Culvers is amazing. Culvers is excellent when done right! I really really want to like it but how is it that I can consistently get missing items both on my receipt and what's given? how hard is it to hire a receptionist who actually can keep track of what's going through or a team that catches these mistakes? what sorta system are they using in their store to manage orders coming in and out daily? it seems like there is a huge clusterfuck from what i can experience on the drive thru side. there was only one time i went inside and it seemed just as chaotic and cluttered up as it was inside. they SOMEHOW managed to screw me over and fergot my chili the ONE single time i actually managed to go into their restaurant physically in person! if the quality and consistency of customers served in house is that terrible then god knows what other customers who've used the drive thru have went through. If anybody in Culvers management is reading this please either shutdown this restuarant in university ave st paul or do a huge revamp of it because its simply giving your franchise a bad name. as to what caused to me write this review is a lady with a black uniform who was supposedly the drive thru receptionist or someone higher up in management actually came to me after i asked the worker delivering the food to me at the drive thru parking lot for one of my missing items. the fact that she couldn't even remember that the items i had ordered for me is one thing it was very very confrontational. i felt like i was a criminal LIKE i had done something wrong for simply pointing out the mistakes she and her team had done. the drive thru delivery worker was ACTUALLY more kinder and respectful to me then this person who had a higher position. that is absurd. I was being nonchalant during her tirade against me. I simply said its "ok" and tried to not make a big deal of the missing items. Later on as i drived back home i realized that they also gave me the wrong ingredients on my vanilla custard mixer. i had asked for a one with peach and cashews mixed in but they hadn't even given me peach and instead gave me just cashews and walnuts for some reason? what's funny is that this was one of the missing items they had supposedly gave me after i waited an additional 5 to 8 minutes in the blistering summer heat in my car. I'm wondering what sort of system do they have in place to keep track or manage orders inside their store? couldn't they have simply pulled up the data from the order numbers or computers and seen what i had asked for? either its incompetence or maliciousness at that point. another glaring issue is the the traffic during rush hour times. some folks almost had a car accident as the wait line in the drive thru was blocking the way for many cars coming and exitting the roads leading to their entrance. they either need to get a larger parking lot or speed up their process or a 2nd drive thru window as that is a huge safety hazard for many people coming and going through such a busy intersection. This culvers is a disgrace to the franchise and while i'd be sad if it went away as i really do enjoy getting the occasional rootbeer float i feel like it'd do the brand a whole lot of good either to shut it down or revamp the whole store because its simple this store has far too many problems to function in a way fitting the culver brands of excellence. read more

I was really unhappy with this location. They give you a number for the drive through and then they gave my order to someone else and no one came to check on my car. I had to go inside to get a refund. I would recommend trying another location read more

Terrible service, took forever, and workers were yelling at customers. Overall terrible experience.