This business refuses to accept cash. I was almost out of gas and did not have enough fuel to make…read moreit home. I tried to buy $20 worth of gas in cash so I could get home safely, but they refused to take my money and turned me away. Not only is this business practice illegal in Massachusetts (not accepting cash as payment) but it says a lot about the character of the people that work there who refused to help a motorist in distress (me) and would rather see me break down on the side of the road than accept a simple cash payment for a small amount of gas. Perhaps this helps their towing business, idk? So please, do everyone a favor and use Cumberland Farms (directly across the street from Concord Mobil) who had no problem whatsoever allowing me to pay cash for the gas that I needed to get home safely.

We've used Concord Mobile for car inspection for a few years and had no issues until now. I brought…read moremy car by for inspection as usual, left my keys and phone #, and went to Starbucks for coffee. About a half hour later they call to say it's ready. I take out my $35 cash to cover the normal charge and get hit with over $50. What??!! Some guy with a heavy accent insists he "did me a favor" and "changed a bulb" while calling me "my friend, my friend". Really? $15 for a $.50 bulb and not even a text message to ask for approval? When I told the guy that I have a glovebox full of LED bulbs and can easily do it myself, he threatened to fail the car and force me to redo the inspection. Dishonest owner. We will go elsewhere in the future.

Great and friendly staff. Went to get my tires checked out, and they were very informative and…read morehelpful. Highly recommend.

Disappointed Frequent Customer The service here is…read moreincredibly slow, and the staff acts as if assisting a customer is a major inconvenience. I've used this station often, and after just paying to fill my tank completely, they still charged me an additional $11 in cash for a little air in my tire. It feels like a blatant rip-off to squeeze a regular customer for a basic need. This is the last time I will support this business !!! I'll be going somewhere else that actually values its customers.

The auto shut off did not work on my pump #6 and it spilled a lot of gas on the side of my car and…read morethe ground. i told the attendant inside and she was indifferent. She would not give me a car wash to clean my car or even a discount, unbelievable! And not friendly. Will not be going back.

I have been getting gas here for greater than 10 years. The service inside has always been bad, but…read moretheir gas prices have always been good so I have looked beyond the poor service inside. But my visit two weeks ago was unbelievable. I will never use their "services" again. I would give them zero stars if I could. After purchasing gasoline, I decided to go through the car wash. During the car wash the machine apparently malfunctioned and stopped mid-cycle. Both the entry and exit doors to the car wash were shut and did not open. I waited a few minutes to see if the machine would restart or if anybody would come out to advise. When noone arrived, I tooted the horn a few times thinking that would get attention from inside the store. Again, nothing. I looked up the phone number for the gas station and called them from my cell phone twice. Each time it continually rang and no one answered. I turned my vehicle off, as there was no ventilation for exhaust fumes, and exited my vehicle hoping to find an intercom system or interior door exiting into the station. There was no intercom system, but there was one door that looked like it would lead into the station but it was locked. I pounded on it several times and no one came to the door, in spite of it apparently leading into the station where I'm sure the attendant could clearly hear me. After spending a few minutes walking around the interior of the car wash and seeing no emergency exit button, help button or any means of escape, I hoped that the car wash would not suddenly start while I was outside of my car. I finally saw a metal box near the exit door that had a button that had very faded writing that I thought may read "open". With no other option, I decided to push the button and see if one of the doors would open. Luckily, the exit door did open. I had no idea how long it would stay open so I quickly got into my vehicle and drove out. I was stuck inside the car wash bay for about 10 minutes, and my vehicle had soap all over it, as you can see from the picture. I went inside and spoke to the attendant named Maria who was the most uninterested service person I have ever come across. I explained what happened and told her I wanted my money back. At first she was not going to comply until I demanded to know who the owner of the stationed is. At that point she refunded my money and told me she didn't know who the owner was. After I asked the same question about five times, she finally said that the person's name was Charlie. She said she didn't know his last name, a phone number, or an email for me to contact him. When she saw I was not going to give up, she finally told me that I may be able to get a hold of him by calling the Concord Mobile station. She claimed she did not have the number for that either. I explained to her that the car wash should be shut down immediately. If there was a medical emergency or the machine suddenly started up while I was outside the vehicle it could have been a very dangerous situation. She clearly did not care and did nothing but look at me like she was bored. If it was colder outside there would have been ice on the wet floor of the car wash bay, which would have made it hazardous to walk. I was amazed that somebody who represents a business could have so little concern for what just happened inside that bay. Luckily I do not have anxiety or claustrophobia, as that would have been a real problem. I left Maria, the "service" attendant and called the Concord Mobile station. I was told Charlie was not there but that his son was, so I spoke to him, explaining what I just went through. He apologized, and said he would send somebody over to close the bay immediately (I later learned this did not happen). I told him that I appreciated his apology but I would like to hear the same from the owner himself. I gave Charlie's son my contact information and still have heard nothing. I would encourage future customers to ignore this station, just as they ignore their customers. You will be better served to find another gas station.

Gas station owner very rude. Waited forever for my dunks…read moreorder that never came. Trash was overflowing. but listen, I needed to get rid of a couple cups before getting my coffee. I tried to fit a couple cups inside and the owner came out saying I was stuffing the trash. I told him that he should maybe take out the trash so that it wasn't an issue. He was a jerk, reached into the trash. handed my trash back to me and went inside. Listen, I'd you don't want to take out the trash that's fine- just don't offer trash cans if you're going to be a dictator. I will not return.

What a horrible horrible place. A woman had to check if her device was working, and plugged it in…read morethe outlet of the store for literally one second. A guy came out yelling and saying that she's using his electricity and this is a private place. The woman, after realizing he's serious, went back to her car, brought $2 to 'compensate for the loss of the electricity' and gave the money to him so he'd stop yelling. He kept yelling at her even louder: "do you have a problem with me?? Go away and never be back". This is a terrible place, with bad and mean people, don't ever use their services, they truly don't deserve your time and money.

I am irate with the extreme gas prices this is gut wrenching and brutal it's mental abuse to charge…read moreme this insane! Up charge you gotta be kidding me it .98 more than a better gas up the street well hell and the employees just sit on there phone and do absolutely nothing well Robbing civilians because by charging 98 cent more the jimmys garage 0.67 miles down the street this is fucking berserk that you go out of your to avoid robery I can't believe this I drive from Maynard to Beverly I have never seen a crime like this not to mention there are no drinks no public restroom, trash all over the floor. There's an employees lounge. Please address this,

I asked for 20 dollars worth of gas and was charged 41.63 ... I contacted the station and was told…read morebasically the manager wasn't there they would get back to me. I see there are other complains on this station with the same activities of customers getting charged way more than they asked for. I will definitely never go back to this plac e again.

Something really weird about their bottled water selection. Closest place near Walden pond to get…read moredrinks. But they don't sell 16oz bottles of water ...just 64 oz bottles. Makes no sense. Who wants to carry such a big bottle? They started carrying 16oz bottles of water but only the weirdest kind-an aluminum can with a pop top that can't be closed up. The owners seem to really dislike the causal water drinker for some reason. Location convenient,

wouldn't let me use a bathroom as a paying customer, "John" said he closed the bathroom prior to…read moreclose so therefore nobody could use it. Makes sense why reviews are close to 2 stars and attendant John was pretty rude about it as well.

I spent $75 on gas and you're trying to tell me they can't afford to fix a toilet. Obviously this…read moreplace has a practice of refusing customers toilets as a daily practice but I'm pretty sure it's illegal to have employees work somewhere without a toilet. Be warned no toilet ever for customers.

This place is dirty and has no toilet. The owners obviously don't care about cleanliness and…read morehygiene. Disgusting.

Found the store to be extremely dirty and out of alot of products except for expired ones.read more

They use to be open 24 hours a day but for the last 4 to 5 months the store is dark. They better…read morestop advertising open 24 hours.

We are lucky to have Acton Gas & Service with so many of assets we love in a service station:…read more* Full Service gas; * Low prices; * Easy access to air for tire pressure; * Open extended hours; * Superb routine & complex maintenance & repairs on both our Toyota sedan & Chevrolet SUV; * Fast State Inspection Service; * High quality services & products; * Pleasant & highly competent employee. Also Full Service means that attentive employees pump gas (in any weather), + any other needed services. We especially value also on-request checking & adding (if needed) Oil & Windshield Wiper Fluid. Plus! Acton Gas & Service is easy to reach, located conveniently at Junction of Route 27 & Routes 119/2A in Acton, across the street from CVS Plaza with entrance or exit from both routes. A stop-light at corner prevents chaos and manages traffic efficiently. Altogether exactly what we need!

Good prices. Free air (rare & much appreciated). Inspections are quick & honest. The mechanics…read morehave been helpful for a few minor issues - but I've never had any serious work done, so I can't comment.