From one family to another trusted and quality work. I wouldn't go anyplace.else…read more I had critters eating the front grill of my minivan. They gave me a fair price with quick quality service I received a fair price

Honest, friendly service, competent work, totally satisfied, price was better than most.read more

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

Reading the previous comments I feel like there is some type of scam going on. I got gas today I…read morenoticed the gas go over the amount I asked , I flagged the guy down I guess he couldn't hear me with his head phones. Eventually he noticed me and stopped the gas. I told him that went over the amount I asked for. He immediately went off on me saying well why u said yes when i repeated it back, I said bc I thought you repeated the amount I said. It wasn't a big deal I would have paid the amount it went over but to tell me just get the hell out of here he will pay for it he just never wants me to come back was uncalled for. I've been living out here for 2 years and would often stop here but never again. And btw I still paid and accepted his apology but I hope no one has an encounter like I had. He tried to tell me I asked for a full tank I did not. Which I see previous comments about the same encounter of a "full tank"

Very honest. Looked at an issue. Recommended against doing work. Then, refused my offer to pay for…read morework to diagnose issue. In a world where everyone schemes to make money, Wiley's integrity is a treasure.

My car got towed in Boston and the muffler sounded like it was ruined. Steve got my car in the next…read moreday. Put the car on the lift and fixed it with a simple readjustment. He didn't even want to charge me. He is personable, professional, and precise. I can't recommend him highly enough.

This business refuses to accept cash. I was almost out of gas and did not have enough fuel to make…read moreit home. I tried to buy $20 worth of gas in cash so I could get home safely, but they refused to take my money and turned me away. Not only is this business practice illegal in Massachusetts (not accepting cash as payment) but it says a lot about the character of the people that work there who refused to help a motorist in distress (me) and would rather see me break down on the side of the road than accept a simple cash payment for a small amount of gas. Perhaps this helps their towing business, idk? So please, do everyone a favor and use Cumberland Farms (directly across the street from Concord Mobil) who had no problem whatsoever allowing me to pay cash for the gas that I needed to get home safely.

We've used Concord Mobile for car inspection for a few years and had no issues until now. I brought…read moremy car by for inspection as usual, left my keys and phone #, and went to Starbucks for coffee. About a half hour later they call to say it's ready. I take out my $35 cash to cover the normal charge and get hit with over $50. What??!! Some guy with a heavy accent insists he "did me a favor" and "changed a bulb" while calling me "my friend, my friend". Really? $15 for a $.50 bulb and not even a text message to ask for approval? When I told the guy that I have a glovebox full of LED bulbs and can easily do it myself, he threatened to fail the car and force me to redo the inspection. Dishonest owner. We will go elsewhere in the future.

I stopped by recently because my check-engine light was on in my 2020 KIA Sorento. I was told that…read moreI would have to pay $209 to have diagnostics run. I hesitated, asked a few questions about applying that charge to eventual repair cost and then left mystified. When I got home, I checked with my trusted AI agent to find out about this. I was told that shops do charge to run diagnostics and that $209 was very high, especially given that the charge will not offset the cost of the repair. My agent suggested that I go to AutoZone and for $10 they can retrieve the code that might give a clue as to what the problem is. Among the possible causes for the engine-light was loose gas cap. Low and behold, that was it and for $10 I solved the problem that Sullivan tire would have charged me $209 to discover. Why didn't the technician at the front suggest that before trying scamming me out of $209 unnecessarily? Does he know that? I'm sure he does and Sullivan tire does as well. I'll spend my money elsewhere in the future.

I can't say enough good things about the service I received from Sullivan tire in Sudbury. The…read moreservice is awesome, from Patrick, all the way through to every service tech in the shop!

Tom & Frank are two of the most honest people you'll find in any business. They've been quietly at…read moreit for decades and, to be completely honest, seriously increase the likelihood I'd buy a Volvo again (EX30?) -- they're that fun to work with.

So excellent. Couple years ago, I thought I needed brakes and tires, and was looking for a local…read moremechanic in an area I was unfamiliar, and was bracing myself for a big bill. As a new customer, I walk in and explain my problem: my car has issues "braking" on command. So Tony lifts the car, and comes back and tells me... "you have about 60% of your pads intact, on a 4 year old car, which means you don't have to replace them now. How did you do that?" I reply, "because I don't tailgate or ride my brakes, like a dum-dum." He chuckled. "And the tires? I asked. He replies, "oh yeah, those are trash..." (which I already knew because they were bald 6 months before I brought the car in). New tires fixed the stopping issue immediately, and I began to appreciate how important tires are to a vehicle braking. I will continue to go to them as long as I live in MA or NH. An honest mechanic is worth their weight in gold. 10 STARS!

What can I say about the nicest guys in the automotive industry? Boomer and Jeff are some of the…read moremost honest mechanics that I've ever met! They are honest about the prices and goes above and beyond to make sure that you and your family will have a protective vehicle to drive in. Boomer even drove my car to get my inspection sticker for me- I am beyond happy for their support and help! Boomer and Jeff you guys are the best!

If you find a great car repair shop, you're torn between wanting to tell the entire world and…read morekeeping it a secret, since the real deal is so hard to find. Artisan is the real deal. Cliff and Boomer are not only VERY good at what they do, but they have the two rarest qualities in repair guys: they're dead honest and incredibly fair about pricing. My wife and I have brought our cars to them for years, and every single time, without fail, they do what they say they'll do, they tell us what does NOT need to be done, and their fees are comparable or cheaper than anyone else around. I wouldn't take my car to anyone else, and you shouldn't either. By the way, the address is listed as Brown street, but they're really at the corner of Acton and Concord Streets in Maynard.

I was amazed at how well the front office runs, the efficiency of the diagnostics process and…read moretechnical skilled mechanics who fixed our truck. We have finally found a local mechanic we can trust with our car collection

Had a problem with my door latch. Frank handled it very promptly and professionally. I'd highly…read morerecommend this business.