These guys were great -- called me back within an hour of leaving a message and had the problem…read morefixed within fifteen minutes of arrival at a reasonable cost. We've got two chronically ill folks at home, so we really appreciated that he wore a mask while inside our home.

We called the morning after Christmas because our hot water tank bit the dust. We had a quote and a…read morefew guys working to replace the tank in a very reasonable amount of time, and had hot water again in the afternoon. We've used their services in the past as well and have never been disappointed. They're the first place we call for any issues that they work on.

This review is a bit overdue. I bought a home with central air but the seller did not disclose that…read morethe air conditioner didn't work. This was a tough lesson to learn during a very hot Pa. summer. Five hvac companies came to my house the same day. Their estimates ran from $5000-$7000+ for a new ac unit. Mailer was the ONLY one of the five that actually looked inside the unit to find that a burned wire was the problem. They had it repaired in less than an hour saved me a lot of money for this summer.

Terrible service i was a potential new business customer looking for a brand new unit with…read moreinstallation. The service guy was 30 minutes late, never called me. I called the business and stated where is your guy at and the lady tells me he's been out to the residence when i been in my car at the residence the whole time, and on top of that stated they called me twice which never received. Terrible i'll be going to Home Depot or Lowes.

They are a real life saver ! My main water line coupler came off because of poor installation (…read moreanother Plumber did the install ) It was the first day of hunting season and my basement had 12 inches of water when I heard the water running non stop. After I had the township shut the main line off and we pumped the basement dry , I called M & S Plumbing and they came straight over M & S Plumbing repaired the poor installation and did it right . No more problems and fast service at a fair price . They always return my phone calls and give great service . I fine them to give 5 star service !

terrible customer service. Steve and Dan checked out my plumbing sito...told they give me a…read morequote...2 months later. no quote. I called 4 time left message...no call back. I understand if your busy...but have the professional call back tell me if your interested in doing the work. the 2 people who referred me are disappointed

I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

My AC was all screwed up when another company did some rewiring. Pelles wanted to get to the bottom…read moreof it and sent out their Manager. He had a mess to deal with. It was a Friday, later in the day and he refused to leave until he got to the bottom of it. And he did! Thought I may need a new AC but he took care of the problem.

We were overcharged by $70.00, refund was issued after I called to ask for an explanation of…read morecharge. Do not recommend this business.

Loves comes spring and fall to do a "check up" on the heating and cooling services for our home. I…read morehave had great technicians and service. I give 5 stars! The technicians are always prompt, very personable and professional. I just had Landon and in the past had John. BOTH ARE GREAT! I'm happy with the service from both. They are assets to LOVES ! Thanks to Loves for having such professionals. See you in the fall.

I have an old heat pump unit that was not keeping up.Love heating recognized it was old & could not…read morefix it,he didn't try,just told me it was old.Another company came & replaced 3 parts & fixed it.Charged me $131.00 to not fix problem.Do not call them for anything difficult,they're not capable to think outside the box.

Amazing Service. We asked Jim to assist with our hot water heater. He came out right away, took…read morethe time to talk through the issue, and fixed our problem quickly. Friendly service and fair pricing.

Used them a couple times previously. service was ok but…read moreexpensive. called for a plugged toilet in a office building around 2pm. answering service. waited an hour called back got a different answering service. finally got a call back at 4. Was told it would be $300 + to make a call at that hour. 430pm? Called a Pittsburgh plumber. cheaper and better service. I won't be using them again. lol

Our AC went out overnite on the hottest day of the year. I called at 6:30AM, they called back by…read more8:00AM and had a technician at our house by 11:30AM--on the hottest day of the year (I just had to say it again). Fantastic repair, fantastic technician...all at a reasonable cost. They'll have ALL my business in the future.

Called them because our AC unit started blowing hot air. They arrived same day, fixed the system…read morewithin 45 minutes, and were on their way. They determined it was the capacitor that was failing. We were charged $85 for the service call which includes the first 15 minutes of diagnostic work. After that, you are charged by the minute. Our total bill (including service, parts, and labor) was $145. I'm VERY satisfied. What I really appreciated was that the serviceman recommended cleaning the condenser coils. But he said, "Hey, that's something you can do yourself. You don't want to pay ME for that labor." He was right. So we did that ourselves.