We were lucky enough to find Dutton Plumbing last year for a drain issue. I knew who I was going to…read morecall to install a new toilet based on my last experience. Glad we got Patrick again (bonus for us!) who has great communication, is friendly, personable, and professional. Pricing is fair and reasonable. With quick availability an added bonus and had next day appointment times. We've referred many friends and even some of my husband's home improvement customers if he can't get to a job timely.

We received a quote for a new hot water softener. We agreed on the product and cost. The morning of…read moreinstallation, I received a call stating the product at the warehouse was actually a different price (about $100 more) than what was quoted. I was told the system had not been updated so it showed the old cost. I don't think that was fair and not my fault seeing as we were told by the rep that came to our house that they have new iPads (he was getting used to using) with the updated pricing and documents. It put me in awkward position. After further conversations, we received the product at the original quoted price. Overall, customer service rep was very nice and respectful and installation was quick and efficient.

Great service and follow up. Water Leak detection system installed along with improved hot water…read moredelivery. No problem with necessary follow ups. Ryan in the office was extremely helpful. Our plumber Kyle was very knowledgeable. This is how good business should operate. So glad we chose Cornwell Plumbing.

I contacted Cornwell Plumbing in Brownsburg for a water heater I suspected was on its last legs,…read moredue to a recent leak. Hannah was helpful on the phone and worked around my scheduled meetings to fit me in for a diagnostic visit the next afternoon. Ryan N texted me in advance to let me know when technician was on his way. Brett S arrived promptly, inspected the water heater and asked some questions, and then he explained two options, a fix of a pressure valve or a new water heater. Ryan called and explained pricing for each option. I chose replacing the heater, since it was 8 years old and already out of warranty. And Brett S., with help from Caleb B. who came to assist, was able to complete the installation that same afternoon. Everyone was professional and courteous, their pricing was reasonable, and they didn't try and upsell other services in a pushy manner as I've experienced with others in the past. I will contact them again and would recommend Cornwell.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

Quality Service One is blessed to find a company like Water…read moreHeater Express. Jeremy, the owner, is a cut above most others. I called on the weekend and he was here in no time. He has proudly served our country as a Marine. His work ethic and honesty made this 65-year-old woman feel so comfortable. I will use Jeremy and Water Heater express whenever possible.

I absolutely endorse water heater express. Very professional, very fast. Jeremy and his crew know…read morewhat they are doing. Could not recommend them enough.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

We had Summers come out for our regular maintenance. The person who came out told us that there was…read morea crack in our heat exchanger. Quotes were for $20-$30,000 for the new system! :0 He showed us a pic that now we know was not from our furnace. We were told we needed a whole new system and were given 3 quotes. I called another company and they came out. Result: nothing was wrong. We dropped our service with Summers.

The previous owners had "maintenance" contract setup so we decided to continue it the last 5 years…read more Each time the techs come I am uncomfortable with the pressure they put on and the general sketchy feel I get from the techs (never the same one twice - they seem to have high turnover). These guys have CONSISTENTLY recommended extra charges, repairs, replacement for our units that were unnecessary. Once we were able to research and repair our a/c unit ourselves for less than $100 they they quoted over $500. Most recently, the tech gave a $2500 quote to repair our furnace unit but immediately said it wasn't worth it and set up for us to get quotes for them to replace it (those quotes were from $10-22k). After getting a second opinion (different company), it was repaired DURING the service call for $125! This tech said the unit was in great condition and simply needed the snow cleared from the intake pipe. The second tech assured us that we should get another 5-10 years from our furnace after Summer's has tried to get us to replace it consistently the last 2 years. This was the last straw and I cancelled the contract with Summer's