I had been with my previous property management company for years and trusted their service. A few…read moremonths ago, they were acquired by Ascend Property Management. The new owner personally called me to reassure that nothing would change--he repeated this multiple times as I asked for clarification. Email communications echoed the same message: continuity, no changes to terms. Unfortunately, that assurance turned out to be misleading. After my tenant moved out and left the property in poor condition, I decided not to rent the home again. When I informed Ascend, I was shocked to learn that I was now bound to a contract through December 31, 2026--with a penalty for early termination. This was a complete departure from my original agreement, which only required a 30-day notice to cancel. At no point was I made aware that I was entering into a new, more restrictive contract. I relied on the verbal and written assurances that everything would remain the same. Instead, I feel I was misled into signing terms that were never transparently disclosed. This experience has left me deeply disappointed. I expected honesty and continuity, not a bait-and-switch. Property owners deserve clear communication and ethical treatment--especially when long-standing relationships are involved.

The team at Ascent Property Management took great care of my rental home in La Mesa. Penny Nathan…read morewas exceptional at scheduling services when needed. She did so in a timely manner while focusing on the details. She communicates in a clear and effect manner while being friendly at all times. I would recommend Ascent to my friends and family.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

April was my property manager for nearly a decade, we only parted ways when I decided to sell. She…read moreis everything you want in a property manager - proactive, responsive, knowledgeable, competent, resourceful. I lived far from CA and never had to worry about my condo because April had everything under control. When tenants turned over, which was rare, she quickly found another great tenant. She ensured any maintenance or other issues were addressed quickly and thoroughly. Highly recommend NewWest!!

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

We've had an amazing experience with Keyrenter! Argu and Israel have been so positive, flexible,…read morecommunicative and all-around helpful every step of the way. They respond very quickly to maintenance requests and seem genuinely invested in creating a great experience for their renters. Best rental management company I've ever dealt with! And bonus -- we love the home we've rented from them too. :) Highly recommend!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!

Needed a new property manager and Richard called me right away. He was organized and knowledgable…read moreand easy to communicate with.

I have worked with Richard and his professional team for about 4 years now. They offer an…read moreimpressive range of real estate related services including property management. The homes, condos and apartments they manage are extremely well maintained and presented. No detail is overlooked. Homeowners can rest easy knowing their properties are being well cared for and tenants can look forward to moving into a clean, safe and well maintained environment.

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Our experience with Good Life Property Management was defined by delayed repairs, canceled…read moremaintenance requests, poor communication, and an exhausting amount of effort required simply to get serious problems addressed. We first reported rat activity outside the property in May 2026. Good Life canceled that request as "Not maintenance issue." A second rodent request was also canceled. By July, we had specifically reported holes around the rear deck and asked whether conditions at the property were contributing to the problem. On July 31, a rat ran through our kitchen, and the pest-control technician found evidence of rodent activity in multiple kitchen areas. Good Life acknowledged that the owner is typically responsible for structural conditions allowing pests to enter. It also told us that it had received a report from Thrasher Pest Control and that the owner was reviewing it. Nevertheless, the response continued to focus primarily on trapping and monitoring while permanent exclusion work remained unresolved. Good Life later admitted that Thrasher had advised it that entry points needed to be accessed and sealed beneath the rear deck. When our dishwasher was eventually removed for repair, we discovered extensive apparent rodent droppings and debris concealed underneath it. We photographed the condition. The air-conditioning experience was similarly unacceptable. We submitted the repair request on July 22 during significant summer heat and reported indoor temperatures exceeding 85 degrees. The system was not repaired until September 3--43 elapsed days later. We purchased a window air conditioner and fans because the provided system remained unusable. This was not a matter of submitting a request and allowing management a reasonable opportunity to respond. We repeatedly had to send emails, seek updates, contact vendors ourselves, preserve records, and challenge inconsistent explanations before meaningful progress occurred. A Regional Manager eventually apologized for the "frustrating timeline," but an apology after months of preventable disruption does not restore the sleep, comfort, time, and peaceful use of the home that we lost. Good Life markets itself as providing proactive maintenance, attentive tenant communication, and stress-free property management. Our documented experience was the opposite. Based on how it handled serious rodent-entry conditions, a prolonged A/C outage, appliance problems, and communication throughout the process, we cannot recommend Good Life to either tenants or property owners.

I don't normally leave reviews, but because I truly enjoy where I live, I hope it can help someone…read moreelse looking for the same quality in a place to stay. I reside at 1025 Fahrenheit on Island Ave. It is truly a great place to live. I must add that Claudette and Scott who manage the property are amazing heart centered people. I value their patience and the reciprocity of kindness they show. Thanks to you both! The upkeep in the building and parking garage area are exceptional as well. The Maintenance, Cleaning Crew and Management team are kind, attentive and thoughtful. Work orders are handled quick and efficiently. Which is a big plus for anything unexpected happening. I've been living here for a year now. It has been great place to live. I don't have any complaints. Neighborhood is nice, neighbors are kind, hallway is clean and everyone seems to respect each other. I hope this review helps someone with their decision if they are considering a place to live. Best Regards, Shawn W.

I had a good experience with this company and a tenant. Claudette was always on top of any issues I…read morehad and would get it resolved asap.

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

18 Doors is awesome! They have managed my rental since 2019 with excellent communication and…read moreproactive management. Daniella and Joe screen potential tenants and seem to want to make the perfect "fit" for my property. Their monthly statements are clear and concise. 18 Doors has managed any issues and maintenance needs efficiently and effective. I am very grateful! No negatives.

I lived on one of their properties in north park for a few years. As soon as I walked into the…read moreoffice I was treated kindly and with respect. I never had a problem with JMT properties. They were always responsive anytime I called with an issue and acted promptly in resolving the issue or letting me know what was going on. They were fair and understanding and always polite in all my communications with them. I would go back to a complex managed by them in a heart beat.

I think we're being a bit unfair now... My experience at JMT was a good one. Family owned and…read moreoperated business that has been around for over 30yrs. So Ms. Peggy which is the owner must be doing something right don't you think?? If I learned anything is that you get what you give so if you go into a place with an attitude or expect to get treated differently because the amount of money or titles you have then your at the wrong place! JMT treats everyone equally and no one gets a break. Yes they're very demanding and are strictly by the book but this is also the ONLY company I've encountered to take every tenants and clients complaints seriously. As far as the daycare you know maybe it does but its a family business and I wish I could bring my baby to work at times wouldn't anyone? You get treated like family here very understanding and caring is what they are. There's only 2 reviews on here if every tenant that has gotten a new carpet, stove, fridge JMT would have 5 stars. JMT not only handles tenants but homeowners as well they have a lot of work to do on a daily bases and should be appreciated for all they do!! Thank you JMT!!!! You should really stop and think... theirs always tenants that owe rent,get evicted etc...so I'm sure they won't be saying the truth.