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    Curly's Furniture

    2.7 (35 reviews)
    Open 10:00 am - 5:00 pm
    Updated 2 months ago

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    What an absolute joke. Where shall I begin? We placed a large order for furniture on 6-10-20, a grand total of $3639.15. Note that this included the "5 year curly protection plan". From that day on, this place has been full of excuses and an absolute disaster. We were patient, we were kind, we were understanding. We did not receive the first part of our furniture order till the end of August 2020, and the second half at the end of September 2020. We even had to change the second couch we purchased as the delay would have been even longer, so we picked something else that was available. Our first delivery we received a damaged chair, which we returned on the second delivery, and waited months for a refund check to be sent. That was a struggle in itself. Fast forward to more recent times, less than a year later, and our couches are in horrible shape and damaged. First repair was no issue at all, I emailed and gave Jay the couch info/pics (5-24-21), couch was picked up after material was in, received a call when it was done, and it was brought back. Nice and easy. Provided some cushion covers for our other couch which had tons of piling. Cool. Then same couch that was repaired ripped in the same exact spot less than a week later. Not to mention our other couch which had similar damage on a back attached cushion on the interior portion. Spoke with Jay who said he would put the orders in for materials for repair. Fast forward months later, no response no calls, NADA. Sent Jay and Jerry three emails total (dated 8-10-21, 8-18-21, 8-25-21), no response. Called and left a message at the store earlier this week, no response. Finally called today 9-1-21 and spoke with Molly, received a call back the same afternoon from Will, who now advised our repairs are not covered. What kind of joke is this? Supposedly the Ashley manufacturer deemed our couch damage as "pet related" and not covered, therefore Curly's was not reimbursed for the first repair. Per Will, no pets were ever mentioned to Ashley's, and now any further repairs would be out of pocket on our end. WHAT A JOKE. What is the point of the five year warranty? Never once was "pet damage" in question. And the reason for no response from either associate Jay or "Vice President" Jerry? None. Per Will, supposedly I was already informed and aware of this update. What? When? I will be using every single outlet possible to voice my experience with this company. Facebook, Instagram, Google, BBB. Wherever I can post, I will. My husband and I are two hard working people who invested our money and trust in this company and their products. Now we are left with damaged couches of poor quality, which we paid over $2,000 for, and we have to try and pay for repair or find money to purchase new furniture. Avoid this place at all costs. Pictured is the original damage to our couch, which you can see is clearly at the seam, the damage deemed as "pet related". Also note this couch was rarely even used. Also pictured is our original order.

    Amy F.

    Came in to look for lamps for our new home, ended up with three counter stools and a temper pedic mattress! Great deals! They already had a sale going and we bought an old floor model. Super nice sales guy. We will be back!

    Table

    I was told 8/12 weeks for my delivery but I was soooo lucky it arrived 1 week after I ordered it! Amazing but when the delivery guys came they refused to assemble my table but on my receipt it clearly says I paid $100 extra for assembly I had to contact their store so they could speak to their delivery drivers ultimately they assembled my table and I am a happy customer and I will return for more stuff!! I gave them four stars because of the friction at my house

    Stain on brand new sectional

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    10 months ago

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    8 years ago

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    Amy, Thank you for shopping with us! Jerry

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    6 years ago

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    Rachel, Thank you for shopping with us! Jerry

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    6 years ago

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    5 years ago

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    5 years ago

    Loved all of the staff and they were all so helpful! Will definitely use them in the future! Thank you!

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    6 years ago

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    5 years ago

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    9 years ago

    Love my sofa and love seat I bought from there. The people that work there are also very friendly!

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    Review Highlights - Curly's Furniture

    Derek and Ryon have just delivered a new couch to my home and they did a very good job.

    Mentioned in 2 reviews

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    Curly's Furniture - furniture - Updated June 2026

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