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    Custom Auto Sales

    5.0 (1 review)

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    Bozarth Miller Chevrolet, Inc. - Bozarth Miller Chevrolet

    Bozarth Miller Chevrolet, Inc.

    (40 reviews)

    Found myself far from home (St. Louis) with no A/C and an engine warning light on. The service…read moreadvisor (Tanner E.) was outstanding in his assisting me with both of these warranty repairs on my Chevy Blazer. The repair technicians addressed both issues with thoroughness and in a timely manner. Tanner was great, keeping me informed on the repairs and the warranty coverage status. Highly recommend the service department and Tanner.

    Last summer my truck's AC quit blowing cold air. I've very mechanically inclined and found where…read morethe refrigerant leaked out. It was due to a hairline crack on the condenser likely due to the weak tack weld from the GMC factory. I took my truck into Ed Bozarth and told them where the leak was and to see if this was covered under any warranty or recall since it is a very common issue on GM vehicles. After a few hours they finished "diagnosing" my truck. They charged the AC with refrigerant and it leaked out right where I told them! They said no it wasn't covered and it'll be ~$1500 for them to replace the condenser, also I currently owe them for the labor and the refrigerant they leaked out into the atmosphere. I paid the almost $300 and left. BTW, I ordered a new condenser from Rockauto and replaced it myself, recharged the system, all for under $200 and about 3 hours of work. If the refrigerant is so bad for the environment why did they charge it when I told them it would leak out and showed them where the crack was? Very poor service department and should be avoided.

    Westling Automotive

    Westling Automotive

    (43 reviews)

    The first man we met was John Adams. He was polite and very helpful throughout our car-buying…read moreexperience. He never pushed us or hurried us. He was open and honest and it felt like he was really there to help us get the right vehicle and not just trying to make a sale. The next man was Jeremy and he was the closer. All the paperwork went through him. He was very helpful and explained everything so we could understand it. We also appreciated his fun sense of humor which made things easier. The last nicety before we left in our new vehicle was John filled the gas tank for us. He knew we lived far from Grand Junction and wanted to make sure we got home with enough gas. Thank you two for the great experience!

    I bought a 2015 dodge challenger RT from them a month ago, they told me it had new breaks and…read moreeverything and that the car was completely serviced well it wasn't, my breaks completely went out going to salt lake I went in was very professional, trying to get the problem resolve, well they asked for the old parts since I had to replace them myself so I brought them to them as I did the other rear break that I did not touch or replace completely blew up, the mechanic himself said they lied to me and it was even in the notes for the car that it was done but never did, I almost killed someone a cop even followed me to the dealership, to make sure I was good well me being pissed off I was still very professional and the mechanic that was there even confirmed the problem well, the manger an maintenance manager both then refused to fix it and was trying to find any reason to avoid fixing it when I bought a warranty that should have covered it, well then the maintenance manager started screaming at me and then laid hands on me and the entire time acted like a child, DO NOT buy from them AT ALL they're horrible let them sink, there's a very good reason 80% of the sales people and workers have left them. including managers. A police report was filed and I'm also suing Them, I'd say do the same.

    Grand Junction Subaru - Hospitality room while you wait for car to be serviced. Offer treats and coffee.

    Grand Junction Subaru

    (44 reviews)

    Buy a Subaru and you will end up replacing several engines due to failed oil consumption tests,…read morewhich is the truth. Google it. There was a huge lawsuit regarding this. I am also saying this from personal experience. I will NEVER buy a Subaru again as long as I live and especially any car from this dealership. When trying to replace the third engine due to another failed oil consumption test (brand "new" Subaru engines last 30,000-50,000 miles and yes, I change and check my oil regularly), the service manager, Chris, actually told me Subaru was trying to "sweep the failed oil consumption tests under the rug" and refused to cover a new engine. Subaru wouldn't either. So I paid for a new engine myself (had it replaced by another mechanic in town), sold the Subaru, and bought a brand new Toyota. Stick with Toyota or Honda and stay FAR away from Subaru if you want a car that you can count on for more than 50,000 miles. These guys know they are selling you a brand new lemon every single time. You've been warned.

    I have nothing good to say about this dealership. I bought a new Outback three and a half years and…read more53,000 miles ago and have had multiple issues, both with the vehicle and with the dealership. As far as the car, the hatch has broken, the windshield was defective and cracked, and the leather on the seats started to crack and come apart. The infotainment system has also needed numerous updates in order to function (still waiting to see if the recent update has solved the problem). I understand that warranty issues happen, and much of this was at least partially covered under the vehicle's warranty, but the dealership here has been less than helpful. They initially declined to even look at the windshield problem, despite my contacting them after receiving a mail notice from Subaru detailing the issue and directing consumers to contact their local dealer. They also declined to look at the leather seat issue. Both times I contacted the Subaru Advocacy team and was eventually able to get some help. When the struts on the hatch failed, I had to take the car in and call multiple times over the course of a month before they actually ordered and received the parts and replaced them. The last time I took my car in for a regular service, they charged me to rotate the tires but didn't actually rotate them. They also failed to put the oil pan plug in securely, and I and my son were stranded on the interstate for almost four hours waiting for a tow truck. I called the dealer multiple times during this and failed to get any help aside from them asking me to bring the car back into the dealership. Once I did, they did apologize and kept the car for a few days to clean off the oil that was all over it and check the engine for damage. They did eventually reimburse me for the tow truck, but it took multiple months for them to reimburse me for the replacement parts and service I needed after the mountain bike that was on a hitch rack was covered in motor oil. They still charged me for the oil change and tire rotation. I have had multiple experiences when I brought the car in for service and was told it would be an hour at the most and was then left sitting there for 2-3 hours. I also recently had a service that I was told would be $173 that then turned into a $340 repair due to miscellaneous charges. Overall, I've been incredibly disappointed. Sadly, I've spoken with friends who have had similar experiences with this location, as well. I would recommend looking elsewhere for help.

    Grand Junction Chrysler Dodge Jeep Ram - 2018 Jeep Cherokee Trail Hawk

    Grand Junction Chrysler Dodge Jeep Ram

    (64 reviews)

    I don't even know where to start as this has been a consistently bad experience across the board…read more It actually started with a recall appointment. I scheduled it, took time out of my day, brought the truck in, and only then was told they didn't even have the parts. Their service staff admitted they knew that ahead of time and just... didn't bother to notify me. They shrugged it off. When I asked how I was supposed to know when the recall could actually be done, I was tersely told to "just keep calling every few weeks." I later wrote a review about the experience and only then I was contacted by the Service Manager, who acknowledged how bad that was and promised they would prioritize my recall and keep me informed. Of course, that never happened. The only reason the recall eventually got done is because I physically stopped by again and asked a different service advisor. After that, I had additional issues with poor workmanship and a completely unprofessional parts department. Trying to resolve any of this has been just as bad. I spoke to my service advisor, who told me to contact the Service Manager (apparently handling issues internally is too much to ask). I emailed him, but there was zero response. I waited nearly a week and escalated to the General Manager. Nothing. Then I contacted the Dealer Principal, and someone from Western Slope Auto even took my info and said they'd call me back. No call. No follow-up. No response. This is on top of paying for an alignment that clearly wasn't done (fixed soon after by a competent local shop) and weeks of misinformation and poor communication from the parts department. At this point, the lack of professionalism, poor workmanship, and complete absence of customer service is actually impressive. If you value your time, your vehicle, and your money, stay away from this dealership. It's a perfect example of poor workmanship and zero customer service.

    We called on Monday with the error code and VIN number, explaining that we were going to be driving…read morethrough from Moab on our way to Minnesota. They got us in at 9 am on Thursday. Apparently they felt the need to run diagnostics themselves before ordering the part, stranding us in Grand Junction overnight with no mode of transportation and no prior warning. I called and asked to speak to the service manager, Austin, but instead got a call back from Dana. He was not willing to discuss any options or compensate us for the additional 24 hours we were going to have to spend in Grand Junction. I called back again to tell them that we were going to pick up the truck, and I was told it would take 30 minutes to "get it ready". I told them I expected it ready immediately and was met with a dial tone. When we got there to pick up the vehicle, they did call RAM, who said they would reimburse us the hotel cost and one meal. If your RAM/Jeep breaks down in Moab, take it to any other dealership or be prepared to stay days in Grand Junction. The only positive note is the shuttle driver, she went above and beyond.

    Custom Auto Sales - car_dealers - Updated May 2026

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