Thank you Tanner ! I've had some rough days and you were extremely professional. Bozarth…read moreChevrolet in Grand Junction has been very good to meet all my service jobs on my Colorado. I recommend this dealership. Thank you again !

Found myself far from home (St. Louis) with no A/C and an engine warning light on. The service…read moreadvisor (Tanner E.) was outstanding in his assisting me with both of these warranty repairs on my Chevy Blazer. The repair technicians addressed both issues with thoroughness and in a timely manner. Tanner was great, keeping me informed on the repairs and the warranty coverage status. Highly recommend the service department and Tanner.

I don't even know where to start as this has been a consistently bad experience across the board…read more It actually started with a recall appointment. I scheduled it, took time out of my day, brought the truck in, and only then was told they didn't even have the parts. Their service staff admitted they knew that ahead of time and just... didn't bother to notify me. They shrugged it off. When I asked how I was supposed to know when the recall could actually be done, I was tersely told to "just keep calling every few weeks." I later wrote a review about the experience and only then I was contacted by the Service Manager, who acknowledged how bad that was and promised they would prioritize my recall and keep me informed. Of course, that never happened. The only reason the recall eventually got done is because I physically stopped by again and asked a different service advisor. After that, I had additional issues with poor workmanship and a completely unprofessional parts department. Trying to resolve any of this has been just as bad. I spoke to my service advisor, who told me to contact the Service Manager (apparently handling issues internally is too much to ask). I emailed him, but there was zero response. I waited nearly a week and escalated to the General Manager. Nothing. Then I contacted the Dealer Principal, and someone from Western Slope Auto even took my info and said they'd call me back. No call. No follow-up. No response. This is on top of paying for an alignment that clearly wasn't done (fixed soon after by a competent local shop) and weeks of misinformation and poor communication from the parts department. At this point, the lack of professionalism, poor workmanship, and complete absence of customer service is actually impressive. If you value your time, your vehicle, and your money, stay away from this dealership. It's a perfect example of poor workmanship and zero customer service.

We called on Monday with the error code and VIN number, explaining that we were going to be driving…read morethrough from Moab on our way to Minnesota. They got us in at 9 am on Thursday. Apparently they felt the need to run diagnostics themselves before ordering the part, stranding us in Grand Junction overnight with no mode of transportation and no prior warning. I called and asked to speak to the service manager, Austin, but instead got a call back from Dana. He was not willing to discuss any options or compensate us for the additional 24 hours we were going to have to spend in Grand Junction. I called back again to tell them that we were going to pick up the truck, and I was told it would take 30 minutes to "get it ready". I told them I expected it ready immediately and was met with a dial tone. When we got there to pick up the vehicle, they did call RAM, who said they would reimburse us the hotel cost and one meal. If your RAM/Jeep breaks down in Moab, take it to any other dealership or be prepared to stay days in Grand Junction. The only positive note is the shuttle driver, she went above and beyond.

Buy a Subaru and you will end up replacing several engines due to failed oil consumption tests,…read morewhich is the truth. Google it. There was a huge lawsuit regarding this. I am also saying this from personal experience. I will NEVER buy a Subaru again as long as I live and especially any car from this dealership. When trying to replace the third engine due to another failed oil consumption test (brand "new" Subaru engines last 30,000-50,000 miles and yes, I change and check my oil regularly), the service manager, Chris, actually told me Subaru was trying to "sweep the failed oil consumption tests under the rug" and refused to cover a new engine. Subaru wouldn't either. So I paid for a new engine myself (had it replaced by another mechanic in town), sold the Subaru, and bought a brand new Toyota. Stick with Toyota or Honda and stay FAR away from Subaru if you want a car that you can count on for more than 50,000 miles. These guys know they are selling you a brand new lemon every single time. You've been warned.

I have nothing good to say about this dealership. I bought a new Outback three and a half years and…read more53,000 miles ago and have had multiple issues, both with the vehicle and with the dealership. As far as the car, the hatch has broken, the windshield was defective and cracked, and the leather on the seats started to crack and come apart. The infotainment system has also needed numerous updates in order to function (still waiting to see if the recent update has solved the problem). I understand that warranty issues happen, and much of this was at least partially covered under the vehicle's warranty, but the dealership here has been less than helpful. They initially declined to even look at the windshield problem, despite my contacting them after receiving a mail notice from Subaru detailing the issue and directing consumers to contact their local dealer. They also declined to look at the leather seat issue. Both times I contacted the Subaru Advocacy team and was eventually able to get some help. When the struts on the hatch failed, I had to take the car in and call multiple times over the course of a month before they actually ordered and received the parts and replaced them. The last time I took my car in for a regular service, they charged me to rotate the tires but didn't actually rotate them. They also failed to put the oil pan plug in securely, and I and my son were stranded on the interstate for almost four hours waiting for a tow truck. I called the dealer multiple times during this and failed to get any help aside from them asking me to bring the car back into the dealership. Once I did, they did apologize and kept the car for a few days to clean off the oil that was all over it and check the engine for damage. They did eventually reimburse me for the tow truck, but it took multiple months for them to reimburse me for the replacement parts and service I needed after the mountain bike that was on a hitch rack was covered in motor oil. They still charged me for the oil change and tire rotation. I have had multiple experiences when I brought the car in for service and was told it would be an hour at the most and was then left sitting there for 2-3 hours. I also recently had a service that I was told would be $173 that then turned into a $340 repair due to miscellaneous charges. Overall, I've been incredibly disappointed. Sadly, I've spoken with friends who have had similar experiences with this location, as well. I would recommend looking elsewhere for help.

Bought 2022 Ram Turbo Diesel for $50,000 cash. Wanted it to pull our new travel trailer. Within the…read moreweek I had to replace all tires because they were all mis matched and crap. 2 weeks after we had to replace all 3 fuel filters for about $350. Now we are back in the shop after 2 other 1 month in the shop for a Turbo replacement X 2. Now, AGAIN my truck is actually going back to the DODGE DEALERShip to deal with a filter problem that lit up my check engine light. Now I may get it back.......? So, NO I am not happy what so ever with sales team that sold me this truck. I should not being to bring my truck into MCM every OTHER MONTH! RICHARD M HOWDEN

(Long but worth the read if you're considering buying a vehicle here.)…read more I normally don't leave reviews, but everything my wife and I have gone through with Modern Classic Motors needs to be shared with the public. After signing our contracts one for our new rv o n e for our truck, we were originally told the truck we were buying "just needed a few things topped off and new tires." A week later, that story changed -- suddenly they said they were putting in a whole new engine 15 k plus in repairs. We had already traded in our other vehicle, so we were stuck waiting a month and a half without a car. Every week we called and it became "they are putting in a new engine, it'll be ready for sure next week", next week comes. "Oh no it'll be ready next week" When we finally got the truck, I brought up how wildly the story had changed. The manager, Jose, brushed off my concerns and repeated over and over that I should "be grateful" because they replaced the entire engine. I have several recorded phone calls with my sales rep and jose that they were putting in a new engine, that the truck was going to be like brand new so we waited. My lawyer informed me that we could've gotten out of the contract, because we were never told up front that the vehicle supposedly needed a new engine but gave them rhe benefitof the doubt. Here's where everything completely fell apart: We drove 800 miles to Oregon and the truck broke down. Strange, considering this "brand-new engine," right? We asked for proof of the engine replacement for weeks. They refused repeatedly giving excuse after excuse. I finally tricked their mechanic to send the repair invoice -- and that's when the truth came out: There was never a new engine. All they replaced was: DEF system Turbo Tires Fluids That's it. Nothing even close to what we were told. We took the truck to two separate mechanics. Both confirmed: There is bad rod knock (which that sound was there since we drove it off the lot), There is definitely NOT a new engine, And there were loose screws everywhere, like the engine had been yanked apart carelessly. My primary mechanic -- one with 5 stars on Google and known locally as one of the best -- told us there is no possible way the dealership didn't know about these issues unless they were blind. He also found even more damage once the engine was pulled scorched walls etc. Now we're on month three without our $70,000 truck, after having it for only two weeks, and we're already $15,000+ into repairs on a vehicle we were told was good to go and had a brand new engine. We've filed complaints with: CFPB Attorney General BBB Not a single person from Modern Classic Motors has reached out. No apology. No accountability. Nothing. On top of all this, immediatly after signing the contract, they pressured me and my wife into leaving 5-star reviews before we were even allowed to drive the truck off the lot. Hostage truck for reviews, which makes sense why their reviews are so high because theres no way this is a one time thing. That should've been a huge red flag right there. Jose, the manager, even tried to gaslight us into believing all of this was somehow our fault. Honestly, the only fault we had was trusting this dealership to operate with basic honesty and morality. If you're considering buying from Modern Classic Motors -- please learn from our experience and mistakes. This has been a nightmare, financially and emotionally, and we're still dealing with it. Will this nightmare ever end?

I was on a road trip from LA to Denver with a planned stop at Grand Junction. About 140 miles…read moreout--in the middle of nowhere, in 100 degree heat--my Maintenance light came on. Then I got an alert to see a dealer like, NOW. Fortunately my trusty RAV4 got me into town. Travis and the whole amazing team at Western Slope took great care of my car. They were courteous, professional, and fast. Diane gave me a ride into town so I was still able to enjoy my stay. Then I was back on the road again, my car running like new. Thanks to everyone who was so helpful!

After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today

!Red Flag, Bad Experience!! Sold me a vehicle at full Carfax price in "excellent" condition. They…read moreclaimed their shop had inspected the vehicle. After driving it for a month, I've spent 5k in repairs so far and they refuse to help with the cost. Better off using Facebook Marketplace. There's no difference between this shady used car dealer and a random seller online. Avoid them at all cost.

First off, the quality of their work is top notch. This business is family friendly. When my wife…read moreand I entered the showroom, it felt warm and no pressure from the salesperson. I purchased 2021 jeep wrangler Sahara unlimited 4EX. On my second visit, I had DAG (Mel) upgrade my 2018 Tacoma TRD Sport. Installed: 3.5 inch suspension lift by rough country, fender flares, power side steps, 33 inch Toyo A/T III, powder coated wheels and a full skid plate as well as light tinting on windshield. The photos are attached. Service is their highest priority and it was a pleasure to work with them.

I just turned in a leased ARIYA and leased a new 2026 Leaf! My salesman, Corddaryl McClain, was…read morevery helpful and got me on my way painlessly! My Aryia was a great car but with the extra Tesla charge adapter and the extra allowed mileage I'm expecting to have even greater experiences in the Leaf. Thanks to you Corddaryl!

Whole staff is fantastic from the sales people to finance. Made the buying experience very easy...read more