Saw their truck in my neighborhood and decided to call. I'm soo happy I did !! They did great work on deshedding my cat and clipped my anxious chihuahuas nails . The pets were very comfortable with her . And they have great prices . read more

Hi Fred, this is Cindy The Groomer. I know that your wife was a little put off with pricing. I just wanna let you know if the dogs come in tangled like they were today. Pricing is going to need to be more. I understand that everybody's on a tight budget these days. I just want you to know that if they are tangled, it may be as much as $70 each please understand that this is not a way to run you off just to make it fair to the groomers that only make 50% of the cost of Grooming.I never I mean never once complained about the price and my. Husband always pays the bill. I reached out to the owner Cindy but she didn't return my call and continued to text my husband. We just paid the price that we were told. The man at the front desk is very nice and the dogs were well groomed.needless tto say we won't be back. If Cindy would've called me back I could've squashed the problem.What Cindy said about me is not true and I don't appreciate it. read more

We use Custom Clips mobile grooming to maintain our four cats. It's a little pricier than taking the cats to a groomer, but we think it's totally worth it. The team comes to our house in an air conditioned grooming van. Our cats, who can sometimes get stressed out being taken to a groomer, experience less stress this way. We bring them one at a time to the van to get their baths, haircuts, and claws trimmed. Samantha, Cindy, and the rest of the team do such a great job. The cats look awesome, and the haircuts are efficient but extremely well done. We have always been so pleased with the work Custom Clips does. read more

BE CAUTIOUS!!!! I want to share a very horrible experience with a mobile grooming service that resulted in my dog being burned during grooming. The injury was serious enough to require veterinary care. To make matters worse, the owner has not even offered an apology. I'm sharing this to caution other pet owners. This was an extremely upsetting situation, and I hope no one else has to go through something similar. read more

Custom Clips Pet Grooming - Pet Groomers Near Me - Las Vegas, Nevada

We've been loyal clients since 2023 and always appreciated Nikki's (groomer) care. Unfortunately, our recent visit with a different groomer was unacceptable. She's groomed our dogs twice and the previous time and this most recent time we're not very pleasant. She ignored our request not to shave our dogs down. Our pups came home with razor burn and both were visibly uncomfortable. When we called to share concern, the owner hung up on us. No apology. No accountability. As someone who works in government and serves the community, I was shocked by the defensiveness and lack of care. If you've been offering services in this valley and community, and choose to dismiss a client's concerns simply because the service was technically rendered -- even when it wasn't done as requested and caused harm -- that's a serious issue. As a business owner, that kind of defensiveness instead of care, empathy, and accountability should never be the standard. Pet parents and our fur babies deserve better. So every review about the lack of customer service is very on par with our experience and we cannot in good faith and love for all fur babies across the valley recommend this business. read more

Cindy groomed my two babies Buddy and Rosie on Tuesday. She did such a fantastic job. I can't wait for her to do them again. Not a lot of people can groom cats. But Cindy you were the best!! Thank you! read more

So apparently this place loves talking to elderly clients who've been with them for years I mean since they started like trash and sent this women this. I work for another company and this women is disabled and just a peach and the fact you said anything like this to her is ridiculous and just straight foul do better! This is a response sent to this lady by this company when she had been waiting almost 2 months for an appointment first was told someone's dog died then got told oh no a human died so she waited and then finally got an appt someone canceled said they were sending someone else and that person never showed so they sent this instead. Do better and I have permission to post this from my now client! Just watch this place read more

Custom Clips Pet Grooming - This is a response sent to this lady by this company - Pet Groomers Near Me - Las Vegas, Nevada

This groomer CUT the end of my dogs tail off. The way the owner Cindy has handled this situation is a disgrace . Please be aware and read the other reviews. Its going on 3 weeks now that I have had to stay and watch my dog 24 hours due to this horrific injury. When I picked him up from them the day it happend I was told it was a small cut and they had wrapped it up. When I unwrapped it the next day I was horrified , went straight to the vet and was told the way it was wrapped was so tight if I didnt remove the wrapping it would have had to be amputated . The owner did not once reach out to find out how my baby was doing. She did pay for the vet bill which she should have but my out of pocket loss due to their neglegance was huge. When I emailed the owner she was rude and defensive. Photos are graphic, trigger warning read more

Custom Clips Pet Grooming - tail end a week after the incident, still raw - Pet Groomers Near Me - Las Vegas, Nevada

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DO NOT USE THIS BUISNESS. Today we had our dogs groomed, both small dogs. I asked the groomers to not shave them down to the skin, and mentioned to keep their fur at a reasonable length. Not twenty minutes later, they returned, with the dogs shaved down to the skin. One of our dogs was bleeding from 5 different razor burns. I then called the business number when I returned from work, and the lady who identified herself as the owner, responded to my complaint, with "I don't need to deal with complaints today", and promptly hung up on me. If you love your pets even the slightest bit, this business is not for you. What they did to our dogs is borderline animal abuse. read more

I've been using this groomer for my Golden doodle & Persian cat for a few years now! The ladies here are the sweetest. They are extremely good at what they do & they're quick and efficient. The pricing is super reasonable especially for coming to your house. I recommend them to all of my friends here in Vegas!! read more

Custom Clips Pet Grooming - Pet Groomers Near Me - Las Vegas, Nevada

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I started using this Grooming service with my previous boss. I tried to schedule two times with Custom Clips and have been stood up twice. I used to recommend them to many clients, but not anymore!! Recommend you find another mobile groomer!! Someone more reliable!! read more

Found this mobile groomer from a recommendation on my Nextdoor app. My Ragdoll cat had developed some mats on his belly that we couldn't remove. I've taken him to a cat groomer one other time and like most cats, he didn't enjoy the drive over. These ladies showed up on time with excellent communication and updates if when they would arrive. They did the cat first. I was surprised they removed all his knots without having to fully shave his belly. He looked awesome when done and it was so much easier just walking him to the curb to get this service here at the house. Got my doodle a bath and blow out and they trimmed her eyes too. Price was comparable to the regular groomer we go too but way more convenient. Ladies were nice and professional. read more

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Bad place , left after few months, verbally abusive people, and liars they told me I will get tips but never payed them to me or the other bathers. They only payed hourly wage and tell you to be happy. I was told on some paydays that my hours were wrong, and I was lying about days I worked, they will do anything not to pay you fair! The owners abused the animals and screamed at them all day, animals were crammed up in small cages most the time totally disgusting and they shouldn't even be open still. If you went against what the owners said they would just get rid of you! If you love your animals don't bring them here at all!!! They will be screamed at, oh and they liked to leave dogs wet waiting an hour to be dried! they always over booked and had no room for them. Cindy and her daughter are crooks that's for sure. Go anywhere else please. Pictures don't lie! read more

Custom Clips Pet Grooming - Too big to be small cages - Pet Groomers Near Me - Las Vegas, Nevada

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The best ever! We have been using custom clips for several years and always consistent. Love that they have a mobile unit since our cats are older and it just makes it easier having them at the property and not have to transport in the vehicle up and back to the vet and sitting and waiting in a vets office with a bunch of barking dogs. read more

Frustrated when companies like Custom Clips Pet Grooming think they can get out of paying their fair share. Pulled behind their grooming van that had an expired Indiana temporary tag. It expired on May 27, 2021, almost 4 months ago! They had no problem getting the van custom detailed during that time... They don't need to worry, though, they have been reported to the proper department, so they can get help with any confusion they might have about commercial tags. read more

Custom Clips Pet Grooming - Custom Clips Pet Grooming's expired Indiana temporary tag (dated May 27, 2021) seen driving in Las Vegas on September 24, 2021 - Pet Groomers Near Me - Las Vegas, Nevada

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Cindy did a great job on my girl Molly. My last groomer ghosted me, and I wanted to find someone else quickly to get her haircut before her birthday on May 4th. Cindy responded and opened up a spot for me within a few days. She did a great haircut, and Molly smells amazing. She even got a pretty bow that can attach to her collar. I'll be booking again with Custom Clips! For some reason Yelp won't let me upload a picture. read more

I am very happy with the mobile grooming service they provided to my cat! My cat is a Maine coon and he tends to get matted. I explained to the two girls and they decided to do a teddy bear haircut on him. Originally they were going to spot shave my cat, but they texted me for the teddy bear approval. They were done with my baby in less than an hour. He looks so handsome! I would definitely recommend this company to cat parents! read more

Custom Clips Pet Grooming - My cutie pie looking handsome with his new haircut - Pet Groomers Near Me - Las Vegas, Nevada

What a great group of people here?! I brought in my three Australian Shepherds for baths and haircuts. They all come out so great every time. Prices are so reasonable and the dogs look happy every time. Th is for the great work and the great care you take with our pups. read more

Custom Clips Pet Grooming - Fresh cuts and baths. - Pet Groomers Near Me - Las Vegas, Nevada

I've been using Custom Clips mobile for almost a year now. I have a Poodle mix that I get groomed every 4 weeks. We absolutely love Nikki. She is awesome and does a great job! My dog always come back looking and smelling great and very happy. I highly recommend them. read more

I had the mobile groomer out for my two dogs - labs. Sweet dogs - one is old. I witnessed one of the groomers (young girl, dark hair, glasses) HIT my dog on no less than two times before I about best the door down. I will never ever recommend you. These are my kids As I said while I was gathering up my second dog - I will be filing a formal complaint with whoever will listen to me. This is unacceptable. read more

They have done a great job with my golden doodle, they get the perfect length and always do great on his teeth and nails. My dog loves them and is never scared. I love that they come to my home and they are very fast but do a perfect grooming. The shampoo they use always smells great as well and I love the cute bandanas and bow ties! read more

Custom Clips Pet Grooming - Pet Groomers Near Me - Las Vegas, Nevada

Cindy and Samantha came to my home to groom my cats. They were wonderful and did a great job. I highly recommend them.

First time customer. I scheduled an appointment for my cat to have a shave. The person who scheduled my appointment was nice and advised me to book early in the morning to minimize any potential stress to my cat as much as possible, which I appreciated. The groomer, Cindy, did a great job. I asked for a lion cut and full tail. The haircut itself was fine, but I wish they would have asked me first if I wanted whatever product that made him smell good. The smell made him unrecognizable to my other cat and she attacked him when I brought him home. We are still dealing with the issue almost a week later. Also, the front desk person said they would email my receipt, but I never received an email. I made sure to check my junk folder, but I never got it. Overall, good service and grooming. I would just ask for a printed receipt next time and request for no additional grooming products. read more

**I WISH I READ THE REVIEWS PRIOR**I took my Yorkie to get a full groom on Friday May 12th, our first time coming here. Worst idea ever! The groomer clipped my DOGS ear! That will NEVER grow back. I am furious they did not even offer a discount!! I definitely would not recommend this place at all. STAY AWAY!! read more

Custom Clips Pet Grooming - Ear clipped - Pet Groomers Near Me - Las Vegas, Nevada

It was very easy to schedule. They are fairly priced and the service was quick! Emily and her partner were amazing with my girl!

Custom clips always do such a great job with my girl .. friendly staff, affordable prices and great grooming! Very happy with them read more

Custom Clips Pet Grooming - Pet Groomers Near Me - Las Vegas, Nevada

A great and convenient way to have your pet groomed. My dog was long overdue for a haircut. I discovered this place on Yelp, and decided to give mobile grooming a try. I'm glad I did. It was really easy to make an appointment, and all of the staff are really friendly, helpful, and great with communication. Cindy my groomer did an excellent job. The prices are pretty reasonable too. It's pretty comparable to Pet Smart grooming prices. Except you don't have to go through the hassel of dropping off and picking up your dog. They come to you. Which I love. I think my dog does too. I will definitely be using this as my go to grooming service from now on. read more

Samantha has been grooming our Molly for years now and she has always taken such great care of her! We started having her come out with her mobile grooming van a little over a year ago, and that's also been a huge convenience. Very happy with her excellent care for our spoiled girl! read more

I give them a 1 star because my experience of terrible customer service and of how shallow these people are. 1.Hanna was over 1hour late for my first appointment and gave no reason 2.Another time she changed my appointment the night before my appointment 3. She also did my brothers dog and she burned her fur In all these instances l was understanding and never gave her a fuss about it although it was inconvenient for me. My aunt died on the week she changed my appointment to. So l went out of town and came back on the Saturday (530am)when my dogs were to get groomed. We had a dog sitter& woke up when she got here and went to get them. She got mad after waiting almost a hour and left. We pulled in, she saw us and still left. We apologized a million times we don't usually have deaths less in the family so it was a special circumstance. We rescheduled and before my appointment Samantha calls us and tells us they want us to prepay. We usually pay after the grooming is completed. So she goes on to tell us because Hanna lost a lot of money and she could of filled it with someone else. And we told her it was a one time thing and explained what happened she said she's not willing to because money money money blah blah so we said ok we will just have a different person and she said you still need to put a deposit and we will see if someone is "willing" to groom. First of all l wasn't compensated when your groomer which happens to be the owners sister failed many times and was also over an hour late. And all they kept saying was about money and money money money. Ok so your shallow selfs want to get uptight when she still could of done the job but because she was upset and left she didnt. You lost money and l lost a loved one. Money can be replaced my lost one cannot. read more

First time trying this place, they had been open for 10+ years with most reviews being about dogs but I wanted to come in for my cat. She's an old baby, 16, and she can be mean sometimes. I let them know that and she did her best to keep my kitty calm by talking to her. My cat swatted at her (i'm watching this happen) and she screams for someone to come and help her and "hold her head down so she doesn't bite." I said, well she usually doesn't bite and i've never seen her bite and I'm watching this happen and... she didn't try to bite you. She kept exclaiming that she did, then she grabbed her by the scruff and yanked her out of the carrier. It wasn't terrible but a little too aggressive for my liking. I called prior to ask how much a cat nail trim is, I was told $10. When they finished she said $15, I said I had called not even 10min prior and was told $10. She did change the price for me but it makes you think... Thanks but no thanks, I'll find a place that treats my old girl the same way I would. read more

Custom clips mobile pet grooming was absolutely phenomenal. The 2 ladies came to our house today and groomed our 3 year old golden doodle. Total time it took them was maybe an hour and our dood came out looking so cute. This is the first time our dog was happy after getting groomed and not upset with us. Definitely recommend to anyone and will be back for her next appointment! read more

They cut my dogs eye, tried to say it was pink eye but it wasn't and my dog had to have surgery. No apology from the owner.

Awesome grooming staff for my standard poodle.. I can call in for an appointment short notice and they always get Piper in. Finally found a local groomer that meets all my expectations..!!! read more

Custom Clips Pet Grooming - Piper after his day at the groomers... - Pet Groomers Near Me - Las Vegas, Nevada

First time going to Custom Clips and it was a great experience ! My dog Lucy looked very shaggy after a few months of no grooming. She had a knot behind her ear I was especially upset about and called around to a few places who stated they had a "shave dog policy" for any knots. I told this groomer about Lucy's knot and she said it was no problem and would not be shaved completely down. The process was very quick and Lucy was back with me within an hour. I am very happy with my experience and will definitely be bringing Lucy back! I've posted a before and after so everyone can see just how mangy my poor babe looked before her amazing cut! read more

Custom Clips Pet Grooming - Pet Groomers Near Me - Las Vegas, Nevada

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Had my cat shaved nails etc. what.a beautiful job Samantha did! Kitty feels so much better now. Samantha is a very kind, compassionate woman. I highly recommend their services to anyone! read more

Took both our dogs here for the first time and they came back looking amazing and smelling amazing. We tried a few other places in he area and every time our dogs came back with lines on them from the trimmers. Not here! They both look amazing and were happy when they came home. Normally they look sad after a day away from home, not yesterday! I will definitely be going back! read more

Custom Clips Pet Grooming - Pet Groomers Near Me - Las Vegas, Nevada

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We've been going to this place for a couple years now. We ran into an incident where they forgot to clip my dogs nails, but they quickly fixed it by having my dog get brought in to get his nails clipped and we got a complimentary bath. We gave them another chance, but it was a mistake. We took him to get a bath last week and noticed his ears weren't clean once we came home. I told one of the employees, Samantha, about it, but she said it's just how their ear cleaner works, they use an oil where it dissolved any wax in the ear canal and when they shake their head, it brings it up. She then said "meaning anything your seeing means the ear solution is doing its job." A week later and my dogs ears are red and infected. He lives in the house, so he couldn't have gotten it from being outside. That will be the last time we go to this place. read more

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Samantha was great! She came early, notified me by text and was willing to come to us even though we are pretty far location wise. She did a perfect job with the sanitizing shave and bath! I highly recommend this service. Very convenient! ....best part of all our kitty came back like nothing happened at all. Went straight to the food dish. read more

Not sure what happened to this place, but service has gone WAY down. They used to be so friendly and did a great job on grooming. Now they are rude and their work is leaves a lot to be desired. read more

We've tried several groomers in the area for our elderly one-quarter lame cat. Everyone was brusk and did not appear to want our business. We called Cindy and she was so pleasant and intuitive. Great rates, too! We are going to make an appointment and update this review later. read more