Miranda is the sweetest and very communicative. From the moment I drop off my pups, she explains in…read moredetail what she'll be doing and makes me feel reassured that they're in great hands. When I pick them up, she provides a thorough update on everything they did and how well they behaved. It's clear that she genuinely cares about the dogs and their wellbeing. I highly recommend her services!

Extremely disappointed with this grooming business and will absolutely be taking our dog elsewhere…read moremoving forward. Today, our appointment was canceled with roughly 15 minutes notice -- which of course we didn't even receive because we were already driving to the appointment when they called. This comes after our previous appointment where we sat waiting nearly 25 minutes past our scheduled time just to get our dog checked in. What's especially frustrating is that this business is extremely strict about requiring rabies vaccination records for new clients -- which is completely understandable and responsible -- yet somehow they don't actually keep those records on file afterward. So now that we're going elsewhere, they can't even provide us a copy of the records we already submitted. At this point, it just feels incredibly disorganized from a management/ownership standpoint. Two appointments in a row have either been significantly delayed or outright canceled, and there doesn't seem to be much regard for customers' time or convenience. Thankfully, there are plenty of groomers to choose from, so this really isn't the end of the world. It's just an odd way to run a business if the goal is to attract and retain loyal customers.

If you want your pet to be unsupervised and hang around heartless people who will hurt it and not…read moretake accountability for their actions, you've found the right place. A few days ago my dog sustained an intensive injury where his entire nail was ripped from the nail bed, while unsupervised in their unlined metal wire crate. From the length of the nail I can tell the injury occurred before grooming even began. Upon drop off they were informed about my dogs long nails in that area and were negligent with how they handled him. I was called twice during his four hour appointment and neither call mentioned he was injured. Upon pickup I was told by the manager not to take him to a vet to avoid all the fees, of course you didn't want to pay for what you caused. You'd rather have an innocent animal suffering in pain, so you can save some money. I took him regardless because I can't imagine how painful it must be to have your nail completely ripped off! All they did at trejos grooming was spray it with a disinfecting spray that only caused him more pain. Imagine if you rip your nail off and not take any pain medicine! The injury was professionally documented and required wound cleaning, strong pain medication, antibiotics, and blood work totaling almost $500. A second nail was also cut too short during the groom which the vet said was another injury. My vet kept saying this was going to be a legal case. I went to Trejos Grooming directly after the vet appointment to request a refund and was refused reimbursement for both the grooming cost and the blood work required because of the injury they caused. The manager repeatedly insisted my dog did it to himself while left in the unlined crate, deflecting all responsibility despite being the adults entrusted with his care. At no point did anyone take accountability or offer an apology. All you could do was put blame on a dog instead of saying you were sorry you didn't do everything in your power to ensure he was safe under your care. After sending an email as a refund demand letter letting them know I'll be taking this to small claims court, suddenly they had a refund check for my dog's required bloodwork. I had been coming here for two years and noticed my dog becoming increasingly stressed to enter the facility over time. I now understand why.

This place is so awesome! Half the time I can call and get my pups in right away. Every time we…read morehave been there has been a great experience, and my dogs always smell so good after! I highly recommend them. They also remember your dog's names which is amazing!

I've been bringing my poodle mix here for about three years, and I wouldn't trust anyone else with…read morehim. The staff is always so friendly, the salon is clean, and I love that the kennels are open and visible. They know my little guy so well, and he always seems happy to see them. I always feel comfortable leaving him in their care. I've also brought my two pit bulls in a couple of times, and they did an amazing job with them too. I know they're a lot to handle, so I really appreciated how well they took care of them. After trying several groomers in Las Vegas, this is the only place I'll keep coming back to. Highly recommend!

I had such a great experience bringing Latte here! They responded incredibly quickly with pricing…read moreand scheduling, which made everything so easy. He got a full groom with a deshed treatment, and he came back looking amazing. He's unbelievably soft, smells fresh and clean without being overly perfumey, and he's barely shedding now. His nails were trimmed perfectly with no bleeding or irritation. The groomer was kind, and you could tell they took great care of him. This has honestly been the best grooming experience we've had, and we'll definitely be back!

Took our dog-ter to get groomed & decided to self wash our other two dog children. Everything was…read moregreat here, from the minute we walked in until the second we left. Hannah was nice, friendly and patient with our hairy little puppy, and the self wash stations for our two doggos was easy to use and well-stocked. Only downside is that they only have two showers available, the soaps there aren't that strong (you have to use a lot to get a good lather) and the grouchy woman next to us decided to blow dry her giant black chewbacca friend in our direction pelting us with its tumbleweed sized hairballs for over a half an hour. (Think she was mad that we took the taller shower) rude, but I believe in karma so maybe one of you with an even bigger dog can go there and get her back for us. (Pwetty pwease?) After seeing how beautiful Hannah made our little princess fuzzball look, we booked another appointment for our two chonkertons because we weren't satisfied wiith the way we bathed them. (Not their fault, ours.) Hannah treated them well and groomed them wonderfully. They left smiling and so did we. Long story short, this is the BEST place to go to groom your doggo and a good place to go to look for sepcialty foods and treats. People here are nice, place is clean, grooming is EXCELLENT. Highly recommend Barking Dogs!

We've been going here for years & I feel very fortunate to have found a fabulous groomer,…read moreKellyEveryone here has always been so nice to us & always treats our last beautiful fur baby with love & kindness

Our family LOVES Clip n Tails! Always so accommodating and our pups come out looking perfect. They…read moreare kind, quick with their timing, and fairly priced. We love the staff here and happy bringing our pups over and over!

Great customer service, always available to schedule appt for my Yorkie..staff is amazing specially…read moreEmily.. she did wonderful with cutting Lucy's hair and was very sweet with her.

I take my dogs there for a few years now and I highly recommend them! They are great people who are…read morewarm and loving with our pets and always do am Amazing job

They lost a customer. They will NOT listen to your requests, no matter how small the request is. I…read morehave been taking my poodle and snorkie to them for the past 4 times and each time, I request to leave their ears long. Each of the 4 times, they completely ignored my request. I took them 2 days ago and they cut their ears soooo short, they were literally a hair away from cutting their actual ears. Ive taken them to other places and they always leave their ears long so this groomers is either too lazy or doesnt care to listen to any requests. Not going back again and I will stop recommending them!

Have taken my dog here several times and she came out happy and smelling great. Always done in the…read moretimeframe quoted.

Kayla is amazing! I have a mini schnauzer that loves to come see Kayla for his haircut. She is so…read morepatient and great with Dodger! He has long eyelashes thanks to Kayla always being careful! I have been coming here for a couple of years now and I haven't had any bad experience!

We have a lab and today was her very first grooming and I am very impressed! She has been shedding…read moreher undercoat like crazy! It's only been a couple of hours but I can already tell the difference. We have a nervous pup, but Janelle was very sweet and said our pup did well. We will be using this service again. Derpy dog tax but she looks so clean!

I called to make an appointment and ended up speaking with someone who claimed to be the assistant…read moremanager. Instead of being helpful, she immediately tried to upsell me and quoted $130 for grooming my small poodle. That's the same price my friend pays for her large dog, which makes no sense. When I questioned the pricing, she kept talking over me rather than addressing my concerns. She even claimed that because I don't come in often, my price would be higher--which feels completely unfair and inconsistent. I've never paid $130 for my small dog before, so it honestly seems like they're just changing prices to make more money. Very disappointing experience, Especially coming from a manager.

Crickets, worms and more! Tami is the sweetest ever. I enjoyed my visit for crickets. There was no…read moreone in the aquatic & reptile area. Went to the register to ask for assistance and the call was put our quickly. Their stock of Live food seems to be good. I've gone to other places and the crickets die within a day or two. These crickets have lasted 5 days already. Very nice to purchase them and not have to return to the store so frequently. The team that was working the reptile area and the registers were great. Crickets are not too costly. Thanks for the visit PetSmart. Happy Yelping!

I stopped by PetSmart yesterday because I noticed some of the recent reviews and wanted to ask a…read morefew questions before booking a grooming appointment. The team took the time to answer all of my questions honestly and made me feel comfortable bringing my dogs in. Today, Emily groomed both of my dogs, Chewy and Loki, and she did an amazing job! They both look fantastic, smell great, and it's clear she took her time to make sure they were comfortable and well cared for. The grooming was exactly what I was hoping for. Thank you, Emily, for your kindness, professionalism, and the wonderful care you gave my pups. I'll definitely be back, and I highly recommend Emily to anyone looking for a groomer who truly cares.

I have a Yorkie that is 11 months old and I have taken her to several places and had horrible…read moreexperiences. My son one day told me about his friend and that she specializes in Yorkies, so I made an appointment and I thank God I did!!! My baby loves Ashley and is not scared and does not cry. I have been going for about 3-4 months and will not take her anywhere else. Ashley is gentle and listens to my requests and I love how Bella Celine looks every time I pick her up. I highly recommend Ashely and the staff is very very nice!!!!!

They shaved my puppy after a showed them exactly how I wanted his hair trimmed . I have a 6 month…read moreold Lhasa Apso. He had beautiful long hair. They used clippers on his tail and cut his flowing tail to barely nothing . I thought most people knew when you shave a long hair pup like this his hair might not come back in the same . I will never be back . I should have walked out at the start when the lady was rude and dint know his breed .