what a great experience ! hard drive crashed making it inoperable. brought Jesse my PC Friday…read moremorning and picked it up that afternoon. Better customer service and experience than dealing with a big box store trying to empty your pockets. Thank You!

Jesse responded right away to my data recovery issue, scheduled the fix and got my data back to me…read morewithin 24 hrs--all for a reasonable flat fee. I would DEFINITELY call ComputerPro again--worth the drive from Alexandria to Winchester!

These guys are fantastic! Every time I've taken my laptop in to get fixed, they're timely and…read morecordial.

We love Warren Systems at Team Waldo Realty - they are fast and efficient. When ever we have a…read moreproblem it is fixed right away. They are the only company we call for our computer and system issues and set up.

Took my locked up laptop here and was able to get it unlocked with the operating system reinstalled…read moreand a new power supply in less than 3.5 days! I am so happy with the price! It should have been OVER a $100 something, it was not. I may have lost some data and I must reload my software programs--but that was my choice. He understands the customer. Amr did a great job! HIGHLY RECOMMEND!

From the owner: CompuCenter,LLC is a computer services company located in Winchester,VA…read more Our key skill areas are * Computer repairs & upgrades * Software and Hardware issues. * Virus and malware removal * Data Recovery * Sales refurbished/new devices * Home and businesses networks (wired and wireless) Give your computer a BOOST! Free diagnosis Call us or visit us.

I've had the need to repair a variety of Apple devices I.e., iMac, MacBook and iPad over the past…read morefew years and have used Experimax each time (when out of mfg warranty). They provide you a quick quote (very competitive), timely repair & turnaround, always meeting expectations. To top everything off, the entire staff is very friendly and knowledgeable. I have, and continue to, recommend their services to everyone without any hesitation!!

I have been to this store multiple times to fix or correct my MacBook Air and each time the staff…read morewere responsive and timely with the repairs. These repairs included, screen and display fixes and keyboard replacements.

Easy to deal with and very responsive. Great to have a service in Winchester like thisread more

Great service and value. PC Amigo repaired my computer in less than a day. They've got great…read morecommunication and competitive pricing.

On 1-23-2015, I got a mico usb port replaced on my daughter's Samsung Tab 3. I walked in on a…read moresaturday and the gentlemen replaced the port on the spot in about 15 minutes. I had a very difficult time finding anyone in the Winchester VA area who would actually do the soldering job neccessary to replace the port. Most places, including Best Buy, said they could send it out and have it replaced within 30 days. Oddly,I felt like I was undercharged but so be it. The guy actually took the time to show me the damaged pin under his magnifying glass. Thanks for the prompt courteous repair, on a saturday, that I couldn't find anyone else to do. You made my 10 year old daughter very happy.

I dropped my 1 yr old laptop. My husband took in the laptop to WCR on Sat-9/29/2012. He explained…read morewhat happened. Mike, the owner said my hard drive crashed and in order to get the laptop working again he will need to re-write the system and install a new hard drive. Told us it will be ready on Monday, 10/1. I arrived at the store on Monday @ 4:45pm to pick up my laptop. Michael, his associate, was still working on my laptop. He explained to me that "I took it upon myself to give you a 320G hard drive with a faster processor versus putting in a 500G hard drive like you had in there." I asked him why he made that decision without first consulting me. He said he "had to walk to pick up the part, walk back and install it" as if he was doing ME a favor. I was not happy. He said he was still not done with loading the software, etc and if I could come back. I left and came back 30 minutes later and he still wasn't done. He asked if I could come back tomorrow. I was not happy but agreed. When I got home I got to thinking-He needs to put back a 500G hard drive in there. I was assured that my laptop will have the same components. I called the store and told Michael to take out the 320 hard drive and put in my 500g hard drive. He said for me to check back on Tuesday. I called the store Tuesday afternoon and he said I am all done. I picked up the laptop @ 4:15pm on Tuesday and he told me everything is good and it is working. I asked him again if everything on the operating system was back on there just like I left it. He assured me it was. I paid and left. I got my laptop home and noticed that my camera software was gone, and as I was re-loading my virus protection, I got a blue screen. I contacted the store owner the following day to explain to him what was going on and to also express my frustration with the lack of communication from his store to the customer. Mike, the owner began to cut me off in my conversation with me and say "Yeah, there were some issues but I tool care of them for you. I told him they were not taken care of. He charged me $170.00 to re-write my system and to install a new 500G hard drive. At first he was going to install a 320G hard drive in there without my consent. He told me "yeah, I thought there was a 320 in there so I told him to get a 320." I told him that was not what the technician told me so now I'm getting conflicting information and that makes me very uneasy. He begins to yell at me and say "what do you want. we took care of you. what more do you want?" I told him what is he going to do about my bluescreen? He yells at me some more and says "Hey, I didn't drop your laptop! YOU did!" He said he will look at it but it will be an extra cost. This facility is completely unprofessional, rude, inconsistent, irresponsible and a total rip off! My laptop was worse off than when I first bought it and I had to take it to another facility to repair. DO NOT USE WINCHESTER COMPUTER REPAIR! Mike, the owner is a pompous know it all.....don't say I didn't warn you!

Top notch PC Constulant. I have worked with Jerry, the owner, on numerous projects and the while…read morehe is extremely talented with PC maintenance, repair and upkeep, he has a drastically different approach than most managed services firms in the area. He actually takes the time to teach his clientele how to avoid issues in the future, he explains how he is fixing the issue, what caused it and how they may be able to resolve the issue themselves? Should it happen again. In a world where everyone is after money only, Jerry breaks free from the norm and dares to put the power in his clients hands. He gives them the keys and let's them drive as much or as little as they want. Some of his clients don't care to know how it's fixed, just that it is fixed and he is fine with that too. Extremely reasonably priced, Speedy response times and an overall great guy, with whom to work. The most important thing about Jerry and his business is that they are 100% HONEST. Unfortunately, a rare find in technology these days. Shared Knowledge Technical Solutions is THE go-to IT firm in the Frederick county-shenandoah valley area for small business.

I had a great experience with the guys at Shared Knowledge Technical Solutions. Unfortunately, my…read morecomputer had a reboot issue and after many hours of trying to fix it on my own, I finally called the shop. I was thankful that I could drop it off that afternoon and they could start working on it the next day. Scott chatted with me for a few minutes to understand my goals with fixing the computer and called to provide status updates. While it turned out to be a rather rare hardware issue and the computer was useless (which was in line with what I had read when I was trying to fix it myself), I was able to recycle it through the shop at no charge which was at least a good way to get closure on the issue. Definitely recommend!

My review is based sol on customer service. It was great. I talked with Patrick about new service…read more After reading reviews, I'm not sure what to. I definitely know that I need to get service..

The wi-fi here is nothing less than practically unusable. I did try to call them and they said they…read morewould give me a call back for service because the stats looked horrible but I never got a call back from them ever.

Twice in one year I've needed computer repair. One a laptop with a cracked screen and hinge and my…read moredesktop with a major virus. Royal Oak Computers has come to the rescue both times and fixed them both promptly, and at a fair price. I'm super happy with their customer service.

Again my computer suffered its semi-annual crash. Royal Oak Computers repaired in a couple of days…read more-- again as good as new. Thanks.