Hired Summit to replace a protective screen for my Valor gas fireplace…read more Communication and service was prompt. I will be using them for all my fireplace needs in the future. 10/10 - highly recommend

We hired summit to install a new gas insert. They did a great job. They communicated very well…read moreabout my options and the process. The owners are very nice and responded quickly to my questions. They were super clean with the install and everything went smoothly. I highly recommend them.

We had an issue where water was leaking down the chimney into our living room. A storm knocked the…read moreold chimney cap off the chimney, and the old chimney cap damaged the pool solar panels. That caused the pool solar to spray water toward the chimney. The mortar was falling apart in some places too, so water could potentially leak in through the sides of the chimney. Sam from Hex Chimney did a great job repairing our chimney!

I moved into a house in the area over the summer. Before I started using the fireplace, I called…read moreEli to take a look at it. He ended up doing a good amount of work to get it up to code, and everything looks and works great now. Will call him again for future maintenance.

If you've ever wondered what's lurking inside your air ducts, do yourself a favor and call Duct…read morePros. We recently hired them for a standard starter package of air duct cleaning. Frank and Mark showed up right on time. Not only were they clean, courteous, and incredibly efficient, but they also ended up saving us from a potential household disaster. While working, they discovered our dryer vent was heavily clogged and not releasing lint properly, turning what we thought was just a routine cleaning into saving us from a genuine fire hazard. Without missing a beat, Frank and Mark walked us through the issue, installed new piping, and cleared out every last trace of built-up lint in addition to meticulously cleaning out all the air and bathroom vents throughout the entire house. They were professional, knowledgeable, and downright awesome to work with. It's rare to find technicians who are exceptionally thorough and honest. Thank you Duct Pros, especially to Frank and Mark!

Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

replaced the cap , chase cover and sidings. they offered…read morefair price and get the job done in 2 days. Martin is super responsive and knowledgeable. we are supper happy about the quality!

Martin did a great job - cleaning my fireplace and chimney, did a thorough inspection, installed a…read morenew chimney cap and applied a new concrete crown. He was on time, did a very professional work, explained things very well and gave me a fair price. Real nice guy !

This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls,…read moremessages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2

I highly recommend A Cozy Chimney! They completed a big, time-sensitive project for us (majorly…read moreleaky chimney that needed to be rebuilt inside and out) that other companies said was too large and too intense of a project for them to take on. Their estimate was thorough and fair. Eli and his team completed excellent work, and even went above and beyond in doing things like covering our chimney with tarps until the work could be completed. It's obvious that they take pride in the quality of their work. Shenda was also great to work with - she made sure to answer all of our questions and patiently helped us to think through our options. We will definitely work with them in the future for our chimney cleaning and repair needs.

We had Randy come out to service our SPARK 88NE that was installed new by a contractor in 2015 and…read morehad never been thoroughly cleaned. We also felt the flame was too low and more blue than yellow. We bought this place in 2017 so we felt it was time we had someone check it out. Randy was on time and he spent a total of about three hours taking the fireplace apart, cleaning it, making a few adjustments and putting it back together. Total cost was just under $1,000!!! We just gulped and paid, figuring we'd gone 7 years without really touching the thing. Unfortunately, after Randy left we noticed an odd flame rising above the area where the pilot light sits. We contacted Randy and he said he'd have to call SPARK to get their feedback on the odd flame. I waited a few days and hearing nothing from Randy, I contacted SPARK myself and sent them a picture of the odd flame. SPARK replied saying everything was fine, but that Randy had improperly adjusted something and just needed to readjust it. I sent SPARK's reply to Randy and he responded saying he'd be out "on Friday" to make things right. Friday came and no Randy. I contacted him and he said there must have been a misunderstanding - there wasn't, as I had his email. He said he had another customer nearby and he was waiting on a part for that customer, so he'd contact me as soon as he had the part and was coming this way again. That was early Nivember. I heard nothing for weeks so I reached out a week ago to find out when Randy could return. I was then contacted by his partner/assistant, who informed me Randy was unfortunately in a bad accident and would probably be out of commission for several weeks. Obviously it is beyond Randy's control that he's injured and needs time to recover, but we're still shocked that after paying nearly $1,000 for three hours of service (no parts) back on October 31, 2024, there has been no real effort on the part of Kidd Fireplace to make things right for us. We've had to do all the contacting, research with the manufacturer, etc. We've been very patient as well. Sadly there seem to be very few NFI Certified technicians here in Northern California so Randy Kidd is literally the only game, an unreliable game at that, in town.

I ordered a fireplace last Nov.2020, it was installed right after Christmas. We were very happy…read morewith the Mendota large insert we ordered & happy with the installation. However this June the light bulb burned out. I called Kidd fireplace & they replaced it for free ( under warranty) and I was able to get an appointment the next week. They seemed very competent and knew what they were talking about with my fireplace. They were hard working, congenial, and courteous while at my house. I really appreciated how quickly they did the repair and answered all my questions about the fireplace insert. They really went above and beyond. They cleaned the fireplace and refreshed all the embers.

Kevin does an exceptional job helping us to maintain the fireplace that we love. He's very…read moreknowledgeable, neat, and efficient. he also have very fair pricing. Highly recommend.

In need of maintenance for my gas fireplace insert, I called F&S. They were responsive and…read moreprofessional. The job they did at my home was efficient and tidy. I'm so happy with how my fireplace looks now that it's clean and operating perfectly. I would not hesitate to call them in the future.

My family and I would like to thank DNA Clean Sweep Chimney, especially Adam!…read more They were extremely professional and did an amazing job from start to finish. The work was very thorough, never felt rushed, and they truly went above and beyond. Adam was a man of his word -- showed up on time, communicated clearly, and delivered excellent work. He also made sure we knew we could always call with any questions or follow-ups, which we really appreciated. We normally don't leave reviews, but this experience was absolutely worth it. We've had bad experiences with other chimney companies in the past where workers rushed through the job and the quality of work reflected that. This experience was completely different. The quality of work was outstanding, and everything was handled with care and professionalism. We will definitely be recommending them to family and friends with chimneys! Highly recommend! -The Henry Family

Five stars for the following reasons: Punctual,…read moreprofessional, efficient, pleasant, and fairly priced. They gave me a window from 10 AM to 1 PM and their office communicated with me the day of via text to let me know my technician would arrive in 20 minutes. He arrived right on time! Communicated expertly. When I called for a quote, Janice was extremely knowledgeable and pleasant, never pushy. The price was fair and reasonable, Amador, the technician was very efficient and took lots of pictures for my summary. Checked all the boxes so I will use them again.