He did a terrible job on the inspections and shouldn't be used for any further work. I will hire a better inspector.

Too bad there is no "0" stars available or even a minus stars. I was in the process of selling my first home ever and was naïve enough to allow pre-inspections for potential buyers. Never ever will make that mistake again! and that is "thanks" to Chris Bartlett from Custom Home Inspections! During the inspection Chris kicked my garage's siding twice really hard, which, of course!, cause a damage to the siding. I don't know if Yelp allows for video links to be posted here, but I'll try. This is the link to the video of Chris kicking my siding. https://www.youtube.com/watch?v=UzhOqPUzmTI If someone is calling themselves an experienced and savvy home inspector, then there should be no need for breaking stuff to inspect it. A truly seasoned professional inspector can see the condition of the things without breaking them because their eyes are already trained. Siding can be touched with fingers to see the condition of it. Don't kick, toss, throw anything. Be gentle. The siding is not new, it can be seen clearly. Why break it?! Anyway, Chris acted very unprofessionally by damaging the siding. When I tried to talk to him about it, he basically told me to go screw myself and that it is his job to break things during inspections. I had to spend time researching WA code for inspectors and this is what I found. According to InterNACHI's Standards of Practice for Performing a General Home Inspection, an inspector is to perform a non-invasive, visual examination of the home's systems and components that is designed to identify defects. When inspector is performing any type of testing to verify functionality, they are to use normal operating controls under normal conditions, and assume regular maintenance. In addition, per Washington State Standards of Practice for Home Inspectors & Inspections, Chapter 308-408C WAC Exclusions and Limitations (15), Inspectors are not required to: Perform any procedure or operation that will, in the opinion of the inspector, likely be dangerous to the inspector or others or damage the property, its systems or components. Structure (1) Probe, of the same chapter stipulates: The Inspector will Probe a representative number of structural components where deterioration is suspected or where clear indications of possible deterioration exist. Probing is not required when probing will damage any finished surface or where no deterioration is suspected. Therefore, it was unnecessary to damage the siding by kicking it hard twice to asses its condition. Long story short, do not hire this company for home inspections, no matter if you are selling or buying a house. If they break anything and you still buy the house, then you would be fixing it after you become an owner. If your are selling your home, do not allow pre-inspections and for actual home inspections, make sure you get their business card and insurance info before allowing them to proceed. That's the lesson I've learned while selling my first house ever. read more

Custom Home Inspections - Damage caused by Chris Bartlett from Custom Home Inspections - Home Inspectors Near Me

Mike was scheduled last minute right before we put the offer in on a house, and he did a fantastic job. As a first time home buyer I had no idea what was going on and he was great at relaying the information well and very in depth with his report. Definitely highly recommended! read more

Couldn't have been more pleased with Chris at Custom Inspections. Very knowledgeable and very professional. My wife and I couldn't have had a better experience. As we had a tight schedule Chris conducted the inspection within just 2 days of request. His safety expertise allowed us to request some water tank revisions before closing on a house. After the inspection we received our report same day, very detailed, with recommendations and pictures. Thought it was different doing the roof inspection on the ground with binoculars but I guess I'm no expert. read more

Two thumbs up and a big five stars for these guys, especially if you are first time home buyers. Mike did a fantastic job walking us through everything that he found, and went above and beyond to explain everything. If I ever buy a home somewhere else, I might try and see if I can fly him down. Great job, I wouldn't use anyone else! read more

Mike was early to the appointment so he could get set up and start on time. He went above and beyond in all aspects. Thank you! read more

Chris with Custom Home Inspections was extremely professional and thorough. He showed up early and immediately started pointing out issues he noticed on the exterior of the property we were hoping to buy. Chris differentiated between major concerns and more cosmetic ones, making us more confident in our purchase, and he explained issues in layman's terms so we could understand what we'd need to take care of. I will definitely hire Chris again. read more

Chris & Michael are just great to work with. Their honest assessment saved us from making a huge mistake settling on a home that wasn't 'the one' and then failed spectacularly at inspection. Thankfully, that failure was the best thing that could have ever happened because shortly after we found a wonderful home that truly was everything we were looking for. We happily hired them again and they went above and beyond to ensure this one was a keeper. We are truly appreciative (even if we are a little late to post this review!) read more

Mike did a great job with my inspection. He explained things in detail, and answered any questions i had. He was very professional, gave tips on how to fix certain things, and noted things that were good. He was on time, and got his (very detailed) report back to me pretty quick! I would recommend him, he does an excellent job! read more

This really is long overdue, as I've been using Mike as my inspector for about 4 years. I like that he's honest about his findings, and he relays information to my client in a way that they'll understand. He is thorough and let's the buyer know about things that could become a problem down the road. If there's a major issue (such as a crawl space issue) he knows of a few businesses that are reputable that you can call to have take care of it. One thing that REALLY impressed me about Mike, was this one time we were at a manufactured home flip so that he could inspect it. My client wasn't able to make it, so I brought some things to work on on my laptop. I barely started working when Mike said that we needed to pack it up and go. When I asked why, he said that it was lipstick on a pig and that the place was in horrible condition. So horrible that she needed to walk away. I can't say enough great things about Mike! read more

Mike was very professional. He answered all of my questions and actually encouraged me to ask questions as he allowed me to follow him through the home inspection. Mike was very knowledgeable with how things should be done and was able to explain the repercussion of the way they were installed. He was able to tell me which items were the most important to fix first and let me know that many items were not going to be hard fixes but they were just not to code. read more

COMPLETELY EXCEED OUR EXPETATIONS-After purchasing four homes we have come to know how important it is to have an expert home inspector. We sought referrals from friends and family and our realtor. We ended up choosing to work with Mike from Custom Home Inspections. We certainly made the correct choice. Mike truly exceeded our expectations. He was so detail oriented. Took the time to explain and re-explain when needed any issues with our home. He also took the fear out of some issues making sure we understood the depth of any issue. Shortly after our appointment we received the report which was as clear and concise as the descriptions he gave during the inspection. The next day he even followed up with a phone call to see if we had any additional questions. Mike is efficient, courteous, super knowledgeable and truly goes above and beyond. We plan for this to be our forever home and one of our largest financial investments. We are so thankful for the knowledge and peace of mind Mike gave us. read more