I made an online order and called to ask a few questions before placing the order. The staff were…read morefriendly, knowledgeable, and very helpful! The price of the item I bought was $150 lower than other shops and they were the only store to actually have it in stock. I will order from Reliable Gun again!

friendly staff, reasonable priced merchandise a good experience…read more A very good stock in both new and used items.

Brought my AR15 to them to look at head spacing on my gun. I wa told the gunsmith is doing a course…read moreand not available. I told them that I spoke to someone who said it would be ok for me to bring in and have the gunsmith look at it on Saturday. They went downstairs where the course was being held and spoke to the gunsmith and he came up stairs on his break time. He checked out my gun did the headspace check chambered dummy rounds and everything worked. They went the extra mile for me because I was there, they could have said sorry come back another day, but they didn't. That is what I call customer service. Mike Pulles

I found tactical pants that were selling at DS Tactical for $110 at the Queensborough Value…read moreVillage for $12.99! They are very good pants

Excellent collection of Tactical/Police gear. No surplus anymore or much by way of firearms…read moreaccesories. Equipment they sell is all top level. Service is on point. Shop is legit if a little disorganized. Thanks for keeping brick and mortor retail interesting. Bill

The gentlemen who works there (owns it probably) is one heck of a nice man. Great customer service…read morefrom him. The lady that works there is VERY, VERY rude and has the worst customer service you could imagine. She is as disrespectful as someone can be. (And I spent $2200 on some goodies). She cuts you down and talks down to you. On that note, I would not recommend going in there because she's always been there when I've been in there. I will not be going in there again because of her. She ABSOLUTELY ruins the experience of being there.

As a new shooter, I really appreciate that they take time to explain things to me and answer any…read morequestions I have. They are also meticulous about making sure that paperwork is handled properly, ensuring that my transfer went through without a hitch. This is my store of choice.

ordered a couple red dots from them service was great and they shipped them immediately arriving…read moresurprisingly fast thank you for the sticker!!!!

Just received my purchase. 1 day early. No complaining. Everything was packed a wrap. It was…read moreexactly as described. Only problem.. I have to wait 2 days to go sight it in.

I Purchased a firearm online from Defense Ballistics Ammunition Tactical by using their online…read moreorder form and sending an picture of my Possession and Acquisition license as required. I had talked to Dan Marcus the owner of the company and he told me this was how to order it and they had the same guidelines on their website https://defenseballistics.com/. He also said they would send me a receipt that week and the firearms were just getting assembled and would be sent out ASAP. I had heard nothing back so I sent an email asking for a receipt or refund because no one was answering there phones. Stephen Edler the manager emailed me back and said they'd get me the receipt and they don't do refunds (although this was never mentioned before or on the order forms). I finally received my receipt. Since them I have called them every 2 weeks for the last year asking when my product I purchased will be sent and every time they have been saying in about 2 weeks dragging this on. Later I demanded my money back again through email but received no answer. I told them to resolve this issue or give me my money back... They told me to call the owner who again said in 2 weeks... It has been over this time again so I am filing a Small claim to get my money back. I have the emails, receipt company registration info and other information.

From the owner: Sell restricted and non-Restricted handguns ,Rifles Upper…read morereceivers Lower Receivers Custom Handguns Custom Rifles Restoration and Repair

Great small business. The owner orders in anything I've wanted in a very timely manner and there is…read morevery little hassle involved. He also offers transfers and ffl deliveries from online purchases! Over all a great business!

We had to bring our shotgun in to have the trigger lock removed because we lost the key. The staff…read morewere great, customer service excellent. Minimal charge and they were quick to get it done and add a new lock and key without us even asking. A++!!! Thank you! I wish more businesses were this wonderful.

Every time I call to inquire with something, staff have the answer. If I call regarding a product,…read morestaff confirm and send me a pic and text. I asked if a package of steelhead gear could be put together for me, as I will be coming down island and will only get there at closing time. I was to be fishing the next day. A package was put together, I got in and out before closing, and gear works great! Always great customer service and locally owned and operated!!