I've been very please with this business. Outstanding work!…read moreBusiness owner is very honest with feedback on items maybe not worth repairs.

I brought in a pair of lace-up heels that I really like and had a few issues that needed to be…read morerepaired. Champ Shoe Repair replaced the worn/missing heel tip, glued down some material that had started peeling, and also treated the material because the black dye would transfer onto my skin whenever I wore them. I would literally come home with black marks going up my feet and legs from the straps! The gentleman did good work, and everyone I interacted with was very friendly. I believe this may be a family-owned business, which I always like supporting. There was, however, a bit of a language barrier, and I misunderstood exactly what was included in the price. I thought more of the bottom sole was going to be replaced. When I initially picked them up, I spoke with who I believe was his son, but he wasn't sure exactly what work had been included on my ticket, so I left the shoes there again. When I returned later and spoke with the original gentleman, we were able to clear up the misunderstanding. For me personally, the repair was also a little pricier than I expected--probably more than I originally paid for the shoes! But I really like these heels and wanted to save them, so I went ahead with it. Overall, they did a good job and were very kind. I haven't worn the heels yet to see how well the dye treatment worked, so I'll have to update my review once I do. I wouldn't discourage anyone from coming here at all; for my own budget, I would probably shop around for a less expensive option next time.

I am so impressed by the work and craftsmanship here! I dropped off a pair of shoes with a broken…read morestrap and scuffs around the sole. What I got back exceeded my expectations. The shoes looked brand new with no signs of scuffs anywhere. Not only did they do a great job, they were also so friendly and personable.

Leon's was my fourth attempt at getting my sandals water stains out!! The irs joys three show "…read morerepair" businesses flat out refused to attempt the shies restoration. One refused based on them not being " designer!" Not only did Leon's clean them up and make them look brand new but they did it for an amazing price! I will be returning here for all my leather shoe needs! This business is " old school" craftsmanship and a level of service that's extremely hard to find!! Thank you Jose for your exceptional skill and kindness! You ROCK!!!

4 months later, the Velcro I asked to be put on my sandals have completely come apart. Not happy…read moreand I won't be returning bc the guy was rude to me when I forgot my ticket for my sandals. Late edit but the owner sent me a message and was rude there too. Don't leave bad reviews I guess? Blocked him bc that's very unprofessional

My FAVORITE boots were cracking near the ball of my foot in the sole. This was the second pair I…read morepurchased for a similar issue and I wasn't prepared to try a third pair, but I love them so much, I looked up a local cobbler and went in to see Doug at Five Points Shoe Repair, to see about getting my boots resoled. Doug was personable, kind, honest and timely. When he said he would call, he did. When he said my shoes would be ready, they were. And I felt like if I had any questions, I could have called without hesitation. I could not have had a better or more pleasant experience going to this cobbler. PLUS! They use Vibram which is top quality and looks SO good. Thank you so much! I am thrilled!

I took my cowboy boots to Vicks Shoe Repair because they had a rip in them, and I am beyond…read moreimpressed with the results! The repair was flawless--my boots look brand new! The owner, Vick, is super sweet and kind, and he gave me a great deal on a new pair of boots too! His prices are incredibly affordable; he cleaned and repaired my boots for under $20, which is such a steal. I'll definitely be bringing all my shoes to him from now on. Highly recommend Vicks Shoe Repair to anyone needing quality and affordable shoe care! Can't say enough great things about this place!

Posts hours but is not there. Went twice and not there. Needs to change hours if your not going…read morebe working when you post hours of service. Can't speak about work because he wasn't there to do my work.

I'll be honest I thought about getting another pair of $250 boots because my beloved pair's sole…read morewas barely hanging on and I forgot that shoe cobblers exist. Enter my mom - she loves to come to Gioi Shoes to get a new sole added to her high heels, boots, etc. so I came with her one day to drop off my boots to get a new sole and the leather cleaned. While I'm pretty fluent in Vietnamese, I still had my mommy help me communicate with the lady at the front although I could've done it myself lol. The drop off process was pretty easy as you tell them what service you would like, they write it on a card, and then also provide the price and a timeline. To get a new sole and a cleaning, it was $40... which is actually insane to me. I picked up my new boots and they looked BANGING! I'm so glad I am supporting a local business, saved money, and less waste on the earth.

Excellent repair for my motorcycle boots. Fast turn around. Done in time for a last minute…read moreupgrade before a race. Excellent quality.

Sole proprietors often have best customer service. They have to! Roberto's is one of those shining…read morestars who makes a guy feel like a king -- starting at his shoes. Roberto's is an old school Geppetto, an honest man who works hard and loves his craft. He will fix your shoes and make you sole feel better.

I called at opening time and went by to drop off a pair of boots, I was told to pick them up…read moreanytime after 2PM. I was excited since this is one of the few places open in OC on Sundays. I came back at 5 and was told 15 more minutes, I respectfully said if they're just starting on it please don't rush it, take your time and I'll be back before the store closes. Well I just picked them up, and the best way I could describe the work other than the still dirty spots is how much it was rushed. A shoe shine at home would have saved 3 trips and $30. Not worth it. More expensive than competition, late, and sloppy work.

My shoe was severely stained with blood after I injured my foot. I'm so glad the owner reached out…read moreto help; they managed to remove the blood and repaint my Onitsuka Tiger shoe. The color is slightly uneven, but they did a great job fixing it. It was worth the $25, and I will definitely be coming back. Thank you again!

I dropped my margiela tabis off on 11/17 to be soled with vibram. He told me it would take one…read moreweek. I reach out one week later to ask if they are ready and he tells me they aren't but that they will be ready 12/3. I was busy the week of 12/3 so I reach out on 12/8 to see if I can pick them up and he tells me they still aren't ready because his cobbler has been busy. I ask him to please have them ready by 12/12 and when I pick them up today they aren't exactly what I asked for. I made it SUPER clear when I dropped them off that I did not want the vibram covering any of the sizing numbers and you can clearly see the entire first row is covered and it's not even a straight cut on the right shoe. I also asked him to sole the entire heel and he didn't even touch it. The heels are the exact same as when I dropped them off. So I waited almost a month to not even get what I paid for.

Amazing service. Sweet elder couple is basically being forced out of the end of their lease because…read morethe city is raising their rent almost by 300%. This is sad, and wish the old couple the best. The sweet lady, James wife, told me her kids are successful and she is at peace. As for quality, they restored my almost daily worn Italian leather Brunomagli to new condition. Saved me $500-800 on getting a new pair.

Avoid if possible and don't make the same mistake as me. I came in to stretch my boots and when…read moreasked about the price, they gave me a wishy washy answer saying that they would need to see how difficult it is to stretch it, so they couldn't tell me the price. This is their tactic to make you pay more when you pickup so watch out. After a week, I came to pick up my shoes and one was more stretched than the other. The man tried to fix it on the spot but it still was a little less stretched than the other. At the end, they charged me $40 (and I COULD HEAR HIS WIFE YELL "NO, $50!!!" IN THE BACKGROUND). I told him my shoes were Sam Edelman bought at $42 only... and he yelled out, "No! They're expensive shoes! That's why I'm charging you $40 for them!" I ended up paying $40 with mediocre work. That was in 2019 by the way, so they probably charge more by now.

I took a pair of vintage Tony Lama boots to get the heel repaired on one of the boots. I ended up…read moregetting new heels on both of the boots since they needed to match. I received great customer service. I needed them in a short time and I like that she was honest and told me that it would be the same day that I needed them and at a time that worked out perfectly. When I went to pick them up, they looked brand new. They were clean and shiny. (I do understand that this is the service that was supposed to be given) But I truly believe that they went beyond. Great quality work. The heels were the height that I had requested. This was my first time here, but I definitely recommend it. The store was clean and smelled absolutely amazing. The picture does show scuff marks because they were already worn to a ranch.

Shoe repair. They were very knowledgeable, great customer…read moreservice and willing to work with me on price. I am definitely going back there so all my specialty shoe needs. My brand new white luxury patent shoes got stained, and we had a very comprehensive discussion on what my option's were to fix them.

I totally believe Power Cleaners is the best dry cleaners in Orange County!…read more Even though I live 35 minutes away without traffic and 45 minutes with traffic I still choose Power Cleaners in Lake Forest to be our dry cleaners because they dry clean and launder all of my clothes and household items perfectly for reasonable prices. I've used like 10 other dry cleaners and no one is as good as Power Cleaners! Also, Power Cleaners offers a pickup and delivery service which we use all the time. They deliver/pickup from a large geographic area so even if you live farther away like in Newport Beach, you can still get their service super easy without leaving your home. I've been using Power Cleaners for over 5 years and they've never lost nor damaged anything. Everything is perfect and all of the employees are very nice and helpful.

Their quality of work is exceptional in both their dry cleaning and tailoring departments. However,…read moreI was very disappointed when I saw the extremely high price for relatively minor alterations to my wedding suit and two pairs of pants, along with dry cleaning for those items and a white shirt. I ended up paying $219, which is nearly the price of a suit itself! Again, don't get me wrong--the quality of their work and the speed of their dry cleaning service are exceptional. However, marking up alteration prices by approximately 50%-60% is simply not acceptable. Unless I receive some type of credit or adjustment from the owner, unfortunately, I will not be using their services again.