Not sure what happened. Lavern was extremely responsive and professional when I booked a Junk…read moreRemoval appointment; but, when the time came, NADA. I messaged via Yelp (which he was previously responsive through), called his cell, texted ...NOTHING. Reading a previous review, looks like being a NO SHOW is a habit, even for ppl he had previously worked for. I am very glad I was able to contact someone else to do a same-day pick up else I would have been in a very bad position as I needed to vacate the house. I understand appts have to be canceled sometimes but common courtesy is to let someone know you're canceling or at least reply that you're not showing up.

Updated: Not sure…read morewhat happened here but I'm taking a 5 star review down to 3. The quality of work was good and I felt like we paid a more than fair price, but when we asked Lavern to come back he scheduled time and missed appointments again and again and now just doesn't reply, so I guess I have to move on to another service that will show up and return calls. 3 stars because if you get them they'll do good work, but not returning messages and no shows are almost as bad as not doing the work at all. We've had our fun with contractors and various people but we are very happy with the work Lavern and Antonio completed yesterday. I had a laundry list that I was given a fair quote for, and as things go, by the time they got here the how and what had changed a little bit but Lavern and Antonio knocked it all out. Here's what you get with these guys: Communicate effectively Show up on time Do awesome, professional work Fast but not sloppy They can match paint and get your materials Wide skill set Deliver the best outcome - not always the easiest Clean up workspace Work hard, all day and get the job done in one day Flexible and respectful to happenings like work from home, babies, etc. Payment options online, quick and easy. Friendly service, honestly, you feel like they really care about the outcome. Use these guys - they've been the best we've seen in contractors/handymen in a long, long, looooong time. We will use them again!

Was to have met me at my office to give me a bid. Drove 30…read moreminutes to meet him. Then they were a no call, no show, and no text canceling. They never contacted me to say what happened. I hired someone else. I am sorry I could not give them any business.

I couldn't be happier with the work Santiago's did in painting our house. The place looks great,…read morethey kept the worksite clean, and reasonable pricing. Give them a call!

Don't waste your time with them. They're extremely slow to produce small, simple orders. I had to…read moreemail and call after two and a half weeks of waiting for my order of two proof prints. They hadn't even touched my order at that point. When I finally picked up my order there was gunk all over one print and the guy was really rude about having to reprint and said it would be ready the next day. When I told them I had already waited almost three weeks for it and I'm pretty disappointed that I've got to come back the next day for it. He told me they had larger orders ahead of me and flat out, that my order was not a priority. I was stunned! Besides all of this terrible customer service, the prices are really high and I promise you can find better prices at other printers in Austin. The color quality is subpar as well. I won't be using this business again.

Not that great... lots of excuses as to why things didn't turn out well, no effort to 'make it…read moreright' and pricing seemed average to high (even though the sales guy swore that the pricing was 'very aggressive' ) Too many problems and excuses. Overall, I'd have to say try another vendor like API or Austin Graphics.

Maintenance didn't do a good job at all anything they have ever fixed had broke within a week and…read moreit was simple stuff like door knob and closet shelves and etc and their operator Judy has a horrible attitude and very unprofessional. I had dealt with them about 6 times and every time after the first was for them to fix the last problem. I ended up hiring Handy Man to come out and do the jobs that they messed up or gave a temporary fix to. They buy cheap product to do the fix and I hones6 don't think they have a clue of what they are even doing and this high rating of stars or people have to be their very own and their friends rating them because believe me when I tell you they don't do the job right and will swear when it's wrong and fall back apart that you are the blame. Save yourself the headache and money go with someone else.

Robert and his crew were AWESOME!!! They did everything in their power to make sure we were happy…read morewith our paint. Above and beyond! Really restored my faith in contractors. Hire them! you will be pleased I promise!!

I had a similar experience as a previous poster. I ordered truck camper jacks from one company and…read morethey were shipped via FedEx. The order was all screwed up and had part of the packaging removed (I assume to make FedEx's weight limit). That is a whole different review. The package arrived via FedEx and not only was the box damaged and torn, but the jacks were bent and scratched. I returned them and ordered from another company who shipped them via Con-Way. I was given a Con-Way tracking number by the seller and therefore able to track the item(s) the entire trip. This allowed me to schedule someone being home to receive the 160 pound package. The day before the ETA indicated on tracking I received a call from a woman at the local office. She stated the package was en-route and she was calling to schedule delivery. She said that it was set for delivery on Friday but they could reschedule for Monday if it was more convenient FOR US! I told her I had been tracking the package and had someone scheduled to be home on Friday to receive it. She said that's great and scheduled a four hour window for delivery. On the day of delivery the driver called me and said he was about 40 minutes away. When the item arrived for delivery my wife was home. She stated the driver, Curtis, was awesome, he was friendly and helpful. He unloaded the item and asked her where she wanted it. He then used a pallet jack and put the package exactly where she had requested in the driveway, and he did all this with a great attitude! Many of these companies just drop it at the edge of the driveway and go, but evidently not Con-Way. The package was in perfect condition as were the contents. This is my only experience with Con-Way but I hope that if I order any other large items the seller uses Con-Way. Great company and great personnel who believe in customer service!

These guys are not terribly bright…read more We had friends coming over for the weekend and missed a furniture delivery because they failed to reach us by phone -- because they couldn't dial the number as written. Seriously. It's an out-of-state area code and "512" is the prefix -- it's confusing -- I get it -- but they didn't even bother trying to dial it that way. Asked whether they just gave up, manager Vicki said, "No, we just moved on to try to help other customers." That is, they gave up. Stooooooooo. Pid.

M-1 Electric was incredibly professional - from the scheduling confirmation, to the arrival…read moretracker. They were 15-20 minutes early, completed the job in a timely manner, and were extremely kind and courteous. They installed a ceiling fan and three bathroom exhaust fans. We will be using them for any future electric needs!

Highly recommended, M-1 Electric is a very reliable company, I'm very satisfied with the service…read morethat Manny, Ernest, and Luis have provided over the years.

We got three bids to have someone finish our garage floor with an epoxy floor. Larry Schwartz of…read moreGarage & Storage had a price similar to the other two, but his process was superior. Our garage is 14 years old and the floor was covered with spilled paint, oil and grease from cars ... too many stains to identify them all. Now it looks just like the pictures on his website. Totally satisfied and I have no doubt that Larry would come right out if I had to call him for warranty service.

Highly recommend. I had already installed two overhead racks in my garage myself, but I'm just out…read moreof time to do projects like this... and now wish I had hired them from the start. Not only did they do a very high quality install of a new rack, they also looked over my installs and noticed a bad part - and replaced it free of charge! Can't say enough about Garage & Storage Plus.

I used this company for some Christmas gifts for my fellow employees. There communication was…read moreexcellent. Although my first order had a couple misprints, it was how they handled it that made me want to review them. They offered me a significantly better product, rushed the order, and had them delivered to my door in time for our holiday party. The upgrade looked excellent. In my opinion it is service after the sale, and although mistakes do happen, they really did all they could to make up for that. The glasses looked excellent and the gifts went over very well at the party. Thanks!