I'm not someone who usually leaves reviews. I had an excellent experience at El Monte Collision…read moreCenter! They repaired the bumper damage on my car and the quality of the work was outstanding. It looks like nothing ever happened. A special thank you to Luis for making the entire process so easy. He kept me updated every day and provided exceptional customer service from start to finish. My car was finished quickly, right on time, and they even detailed, polished, and washed it before returning it. I couldn't be happier with the results and highly recommend El Monte Collision Center to anyone looking for honest, high quality collision repairs!

Brought in my black suv. Front end damage. Professional, informative up information. Excellent…read morework. Even polished the rest of my car. I would absolutely come back and use them again.

Shout out to Danille ,they fixed it in a few minutes , quick and easy .... Get your services done…read morehere

Did a good job with my car. They are super busy and still provide great customer service. Will…read morerecommend to my friends.

Ten Years Reunion In…read more2015, I had a great experience when I brought my 2014 Black Sienna for repair due to an accident. The staffs were professional and friendly, the services were of high quality, and best of all I felt welcome. I left a very positive Yelp review for that incident. I stated I would come to Longo Collision Repair Center should my car need repair in the future. True to my words, I once again brought in the same vehicle for repair due to an accident in March 2026. Ten years past and I still have good memories of my interactions. I came back and honestly not sure of what to expect since it has been so long ago (Longo?). The Visit I drove into the customer entrance building and was greeted by Vic, an elder gentlemen. He was very helpful in answering my questions and guided me through the process since we were going through third party insurance. I called the third party adjuster and gave the phone to Vic who then arranged everything for me. Thank you Vic for making the situation less stressful. After dropping off my car, I headed to the reception area to sign some paperwork. I was hoping to see LaKisha again. She was the friendly smiling receptionist the last time I was there. Sadly, ten years is a long time and seems she has moved on. No LaKisha to help with paperwork. In her place is a young man by the name of Danny. He has a friendly smile and an approachable demeanor. He processed all the paperwork in a very quick time which I appreciated. He offered me donuts, coffee, and water to which I was directed to the lobby. Yes, these were the same refreshments then years ago (to be clear, they were same type of foods and drinks and not the same ones). While in the lobby, I went to the Enterprise car rental. Yes, it was conveniently located on the spot with the office in the lobby. Robert, the Enterprise customer service representative, expeditiously took care of the rental. I drove off in a brand new 2026 lipstick red Camry SE HEV with only 100 miles odometer reading. The car saved a lot of gas per milage which alleviated my wallet, especially with the Iran war going on. Once home, I looked over the paperwork. And behold who I saw was assigned to be the estimator...LaKisha (LaKisha Gordon to be exact). Yes, the same...the one and only receptionist who greeted me by my name with a smile ten years ago. Looking at her business card attached to the paper, there's a photo of her still exuding the same welcoming smile. A warmth smile etched across my face realizing she is now overseeing my claim. I had total confident my car and I are in good hands. She kept me updates throughout the process and informed of any changes along the way. When I call with questions, she was always there. Another estimator who is part of my claim is Gregory Martinez. It seems there's a team taking care of my vehicle. I was told Gregory deals with the insurance about parts and repair. He was adamant about getting the best parts for job. I received calls from Gregory frequently for updates about his interactions with the insurance and the cost of repair. Gregory always spoke professionally with the matter-of-fact tone. He informed me that the damaged fuel door was not covered since it was not related to the accident. It will come out of my pocket to have it repairs should I choose to. I declined and that was it. There was no hassle or pushing me to go against my decision. I felt my wish is respected. The Result After about a month, my car is ready to be picked up. I arrived at the lobby and was greeted by Danny...still smiling. He had me signed a paper and that was it. Quick and easy. I was ecstatic to see LaKisha in person after 10 years. She gave me a hug and for a moment I forgot about my vehicle. We went to inspect my finished car. It looked great like brand new. The color is smooth and shiny. The trim matches. I was happy once again. Then LaKisha pointed to the fuel door and reiterated it was not covered by the insurance. But they, Longo Collision Repair Center, took care of it "out of good will." I was informed that Gregory had to persuade upper manager to replace the fuel door for me pro bono. I was already happy and satisfied seeing my car all fixed again but the add-on of the fuel door was icing on the cake. Overall I am amazed but not surprise with professionalism of the staffs and the quality of services at Longo Collision Repair Center. Ten years has gone by, my car still held up from the last repair job, new staffs are still as welcoming and friendly, and the workmanships are still consistent and reputable. Thank you to all those I have mentioned and to all the employees who had done a tremendous hands-on labor making my car new again. In this uneventful incident, you stand out as the silver lining.

Less than one month after I purchased my 2026 RX-350h, with 1100 miles on it we were sideswiped by…read morea guy who, at the last minute decided that two cars could occupy the same lane at the same time. Estimators Patrick Chan and LaKisha Gordon worked closely with me, and my insurance company to restore the car back to new. It took some time, but that was the because I have an insurance company that refuses to pay for necessary repairs and calibrations. Patrick and LaKisha worked very hard to get as much covered as possible. helped out with my car rental, and I got my car back looking and running in brand new condition. The shop is clean, intake is efficient, and the work is the best I've ever seen - paint is perfectly matched and panel gaps are perfect. Thank you, Longo

Joe and his staff are great! I thought my car would not look good after the accident, but Joe and…read morehis staff made my car look amazing! Thank you!

Asked for a quote through the phone, the lady who answered was very condescending and rude for no…read morereason.

Alex manager was amazing. Professional and kind. Office worker very friendly…read more The work was outstanding. Super clean, very detailed, went over and beyond. Pricing was better than other economical places. Did exactly what we asked and clarification on what couldn't be done. Painted hood, top of car, cleaned to perfection lights that were dull. Detailed job on other parts to make car look new. Worth the trip to take your car there.

Alex and the staff are super helpful and nice for buffing my car. Highly recommended it!read more

Excellent customer service and the work was impeccable!…read moreSchedule was as promised and very clean.

Great workmanship on auto body repairs. Cenco has previously done auto body repairs for my…read moredaughter's Honda Civic, Kia Soul, and my niece's Hyundai Elantra with 100% satisfaction. Their prices are very competitive and often cheapest out of all the repair quotes I received. It's a thumbs up for me and my family!

I've run into a series of issues with a couple cars over the years, and each time, I've taken them…read moreto PUR. To say Alex and Art are good at what they do is an understatement--they always go above and beyond to make sure the job is done correctly and thoroughly, even when annoying insurance claims and adjusters are making their lives extra difficult. They're quick to take on the jobs, fast to coordinate with suppliers, and enjoyable to interact with during times that can be particularly stressful. If you're looking for a shop that is detail-oriented and has your best interest in mind, I couldn't recommend this spot any more. Thank you to the entire team here, I appreciate y'all!

PUR Collision Center is the best! I needed to get a dent in the side of a compact VW SUV fixed…read morewithin a particular time frame. I requested quotes from a couple different repair shops in LA before calling PUR. Not only did they quote me the lowest amount, but their estimated time to repair was shorter than any other option I'd tried, so I decided to go with them. They did an excellent job with the repair and had the car ready for pickup even sooner than expected. I'd recommend this spot to anyone needing a high quality, timely car repair!

I can't recommend Rick's Body Repair enough. My 2020 Honda Accord needed bumper repair after an…read moreaccident, and Rick went above and beyond. He even took my car on the 4th of July, which I never expected, and somehow had the entire job completed by the end of the day. The bumper fitment and paint match came out great, and the car looks dramatically better than it did before. Rick took the time to explain the repair process, answered all of my questions honestly, and never tried to upsell me on anything I didn't need. His communication was excellent from start to finish, and it was obvious he takes pride in his work

Rick was extremely professional and most importantly did a bang up job taking care of my problem…read morewithin the next day .